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12 Jan 2018
By yaTommyay

yaTommyay

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Cannot play online cause cannot watch sportman spirit

49 Replies 2,376 Views Created 12-01-2018
12 Jan 2018
By yaTommyay

Want to play online but it need me to watch the sportman spirit video.

But when I go to that page 

It pop up internet problem 

But I still can watch other video in game.

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JavaDuke

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The official statement on this issue:

<quote>
Regarding a Network Error Issue 13/Jan/2018

We have found an issue where game progress was blocked because selecting the Racing Etiquette results in an Network Error, due to the movie to be played not being found. This issue has now been resolved. This network error occurred during the following dates and times:

- From Jan. 12, 08:45 to Jan. 13, 12:15 (UTC) 2018.

We apologize for the inconvenience caused to our players.
</quote>

References
https://www.gran-turismo.com/us/gtsport/news/00_3683544.html

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RenegadeXtreme

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What actually pops up on screen when you try to watch the two videos? Is there an error code? Can you take a screenshot?

 

If the other videos in the game are working fine. I can't see why these aren't. They are all YouTube / PS4 Browser based.

Cannot play online cause cannot watch sportman spirit


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yaTommyay

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Thans for your help.

Sorry for my english

As I am from hong kong, so the screenshot is a chinese version

. But the meaning of the sentence is kind of 

"Internet error has been occurred."DSC_0025.JPG

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RenegadeXtreme

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Maybe resetting your router would help. But that shouldn't effect just those videos. If your connected to the GT Sport servers ok, then you may just have to keep trying.

 

I'll pass it onto support anyway. See if there's something they can check their end.

Cannot play online cause cannot watch sportman spirit


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sve2309

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 I have the sane issue as yaTommyay, i have no problems watching other videos, but when i try to watch driver etiquette a message pops up saying A network error has occured.

EDIT: I also got the game today so its brand new.

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TehMitchy

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I have the same problem too, I literally just got the game. My internet is fine, tried the hotspot on my phone, closing application, reseting ps4 and still nothing

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I can confirm the same issue.

The links to YouTube fail to load the videos, and a "Network Error" message is displayed after a few seconds of it trying to find the clips.

 

I'll test a few things.  

Cannot play online cause cannot watch sportman spirit

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FarronFanatic13

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Having the same problem as well. I just got the game too.

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RenegadeXtreme

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I've reported this one. So hopefully it's resolved soon. Appears to be a more widespread issue than initially thought.

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I cannot solve the issue.

 

I tried clearing the ingame cache, rebuilt the PS4 database, and copied and deleted the GT Sport save and settings files from the console, forcing the server to upload it's copy to my console, all with no result.

 

Other videos work fine, just the Sportsmanship Etiquette videos fail to load.

 

I believe it will require a hotfix from PD to solve.

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Skwiiizzzz

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Same here

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ChogRocker

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Just got the game today, I have the same issue. Hope this gets fixed soon ):

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Leihjir

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Hello every one !! 

 

I'm in the same boat, bought the game 2 days ago from psn, everything work like a charm, only those two damn videos ... got the same network error.

 

Rebooted everything box & ps4 ..... happy to see im not alone .. and sad for all of us wa cant enjoy multiplayer :(

 

 

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Deano2087

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Same issue here. Got the game today. Tweeted Sony and they told me to open some ports to which i saw no results 😣

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Cannot play online cause cannot watch sportman spirit



Playing: Tomb Raider, COD: ghosts

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RustyRollo

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Hi Everyone,

 

Same issue, as has my mate who I was trying to play against last night.

 

I’ve only had the game since Christmas. Has anybody logged a support call?

 

 

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Grazz1990

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I've got this same problem, only got the game today and every time I try to load the Etiquette videos it just comes up with "A network error has occurred" it's quite annoying as the online racing was the main reason I got it.

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Atko9090

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Hi!

i got a same error..

Cant ‘t play those etiquette videos..

I tried everything..reset router,restart ps4..i updated the youtube app...

and still nothing ...anoying...!!!

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Leihjir

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hmm the Psn (imo) have nothing to do with our issue, everything works fine, only those two vidz and we're all screw cause it lock the multiplayer...

 

 

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RustyRollo

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So who should we log the issue with? This seems like a new issue. Very disappointing issue too.

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Leihjir

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It maybe sounds stupid, but it just could be a screw link of youtube concerning this both video, as every other video are working fine (as drinving school tutorial etc..), and all psn service are oK ..

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