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I'm a little disappointed at present as I've had the Collector's Edition on pre-order since May 2016 (with a hefty deposit down on it) finally get the game home today to find DLC content missing and duplicate cars that cannot be used or removed.
Missing: Safety Car Pack cars + Racing Helmet - Chrome
Duplicate: Nine cars (six from addition pre-order code sheet given to me by the store) now grayed out with warning symbol over them and clicking on them says "Cannot find rights information. Please download the content again." These where the first GTS DLC codes I entered but now reentering they come up again like they are unused. Accepting these code again has no effect in game and cannot now validate or remove these cars.
PS: What happened from the closed Beta to now that made you remove the option to choose the colour of gift cars? Also why did people who took part in the closed beta get no final reward in GTS?
I can only assume they removed the option to choose the colour of reward cars, because you can paint them any colour you want anyway. Just a guess.
Being allowed to, and taking part in the closed beta, was a reward in it's own right.
As for your duplicate cars, I'll have to get in contact with PD, and see what the fix for that is.
And as for missing content. It's possible it may appear later in the day, as is sometimes the case with games on launch day. However, PD have been made aware of this already. So hopefully everything will be resolved soon.
Wish I had better answers right now.@Shaddow
I understand being selected to take part in the closed beta was big deal, I can't remember how many times I applied while it was running to be selected until I finally was. Still I put a lot of effort in to try and help with testing, even capped out on the maximum number of reward cars (26 from memory). I didn't expect to get given those 26 or so cars in the real game but even to get something like a special helmet or race suit would have been a nice touch for the closed beta participants.
Back to current issues; nice to hear PD has been made aware of these problems. My concern is can I even start playing yet due to these? In GT6 I encountered a bug where I lost all my cars from the Collector's Edition as I move them to the "Stockyard" where they all disappeared and I had to restart the game from the very beginning to download them all again. As soon as this problem happened in GTS I got flashbacks of that past experience and so I haven't done anything in the game in case the only fix is to completely restart the game again as happened to me in GT6.@RenegadeXtreme
Renegade, can you help me? I purchased the limited edition from GAME UK and I haven't got my in-game credits, nor have I got my theme?!
Hi had the same issue with my purchase from Game. Got the cars but no in game credit or theme.@elliotf6
Sorry to hear your having a few issues regarding missing content. A number of other players are having the same issue. And it's being actively investigated. Hopefully I'll have news of a fix soon.@elliotf6
I've got the sort of the same problem. I use the dlc codes from my collectors edition and didn't get the cars or the credits@RenegadeXtreme
[fixed] I restore my licenses and every thing apeared in my game
Did the car packs the safety car pack abd the missing peugeot that were missing appear in game then? And how do you mean restore your license please explain?@yvesc91
I didn't have the Demo transfer window pop-up... which makes me a bit mad to be honest because I had 8 cars(and two were Gr.1) and a Million credits , hope they find what happened because support knew nothing to fix it when I called
Can anyone else confirm if Restoring Licenses fixes the missing cars?
It was the first thing I tried for the Demo transfer, sadly didn't work.@RenegadeXtreme
Ah thanks for checking.@GrindelisApex
What about others missing content from your DLC codes? Does restoring licences work for you?
No this didn’t work. Thanks for the idea@WhiteMonkey88
Exact same problem for me. Bought collectors edition but missing the safety car pack and chrome racing helmet, and some cars are duplicate and say to reinstalling content.
Same here... Don't know what to do.@Richosborn04
I have he exact same isseu, missing cars! Some duplicates and no Chrome helmet. Should i contact the helpdesk?
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