Reply
Want to join in?

Sign in to continue

  • 39

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

Accepted Solution

View Original

Problem Solved

View Original Post
18 Oct 2017
By Shaddow

Shaddow

  • Offline
65%
02 Rank
Progress

GTS Collector's Edition - Missing Content

116 Replies 6,141 Views Created 18-10-2017
18 Oct 2017
By Shaddow

Hi,

I'm a little disappointed at present as I've had the Collector's Edition on pre-order since May 2016 (with a hefty deposit down on it) finally get the game home today to find DLC content missing and duplicate cars that cannot be used or removed.

 

Missing: Safety Car Pack cars + Racing Helmet - Chrome

 

Duplicate: Nine cars (six from addition pre-order code sheet given to me by the store) now grayed out with warning symbol over them and clicking on them says "Cannot find rights information. Please download the content again." These where the first GTS DLC codes I entered but now reentering they come up again like they are unused. Accepting these code again has no effect in game and cannot now validate or remove these cars.

Reply
LABELS: DLC
View our house rules for posts
Post Reply Update Reply Cancel

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Shaddow

  • Offline
65%
02 Rank
Progress
Shaddow
Accepted Solution

PS: What happened from the closed Beta to now that made you remove the option to choose the colour of gift cars? Also why did people who took part in the closed beta get no final reward in GTS?

Reply
0 Kudos

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
10
/16

RenegadeXtreme

  • MVP
  • Offline
98%
10 Rank
Progress
RenegadeXtreme
Shaddow
Accepted Solution

I can only assume they removed the option to choose the colour of reward cars, because you can paint them any colour you want anyway. Just a guess.

 

Being allowed to, and taking part in the closed beta, was a reward in it's own right.

 

As for your duplicate cars, I'll have to get in contact with PD, and see what the fix for that is.

 

And as for missing content. It's possible it may appear later in the day, as is sometimes the case with games on launch day. However, PD have been made aware of this already. So hopefully everything will be resolved soon.

 

Wish I had better answers right now. 

Reply
0 Kudos

GTS Collector's Edition - Missing Content


Twitter: RenegadEuphoriX /// Twitch: RENegadeXtreme /// PIN No: Ha!

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Shaddow

  • Offline
65%
02 Rank
Progress
Shaddow
RenegadeXtreme
Accepted Solution

I understand being selected to take part in the closed beta was big deal, I can't remember how many times I applied while it was running to be selected until I finally was. Still I put a lot of effort in to try and help with testing, even capped out on the maximum number of reward cars (26 from memory). I didn't expect to get given those 26 or so cars in the real game but even to get something like a special helmet or race suit would have been a nice touch for the closed beta participants.

 

Back to current issues; nice to hear PD has been made aware of these problems. My concern is can I even start playing yet due to these? In GT6 I encountered a bug where I lost all my cars from the Collector's Edition as I move them to the "Stockyard" where they all disappeared and I had to restart the game from the very beginning to download them all again. As soon as this problem happened in GTS I got flashbacks of that past experience and so I haven't done anything in the game in case the only fix is to completely restart the game again as happened to me in GT6.

Reply
0 Kudos

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

elliotf6

  • Offline
65%
02 Rank
Progress
elliotf6
Accepted Solution

Renegade, can you help me? I purchased the limited edition from GAME UK and I haven't got my in-game credits, nor have I got my theme?!

Reply
0 Kudos

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

emlynhj

  • Offline
82%
02 Rank
Progress
emlynhj
elliotf6
Accepted Solution

Hi had the same issue with my purchase from Game. Got the cars but no in game credit or theme. 

Reply
0 Kudos

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
10
/16

RenegadeXtreme

  • MVP
  • Offline
98%
10 Rank
Progress
RenegadeXtreme
elliotf6
Accepted Solution

HiLo 

 

Sorry to hear your having a few issues regarding missing content. A number of other players are having the same issue. And it's being actively investigated. Hopefully I'll have news of a fix soon.

GTS Collector's Edition - Missing Content


Twitter: RenegadEuphoriX /// Twitch: RENegadeXtreme /// PIN No: Ha!

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

yvesc91

  • Offline
44%
02 Rank
Progress
yvesc91
RenegadeXtreme
Accepted Solution

I've got the sort of the same problem. I use the dlc codes from my collectors edition and didn't get the cars or the credits 

Reply
0 Kudos

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

yvesc91

  • Offline
44%
02 Rank
Progress
yvesc91
yvesc91
Accepted Solution

[fixed] I restore my licenses and every thing apeared in my game 

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

JAXSTER666

  • Offline
84%
02 Rank
Progress
JAXSTER666
yvesc91
Accepted Solution

Did the car packs  the safety car pack abd the missing peugeot that were missing appear in game then? And how do you mean restore your license please explain?

Reply
0 Kudos

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

GrindelisApex

  • Offline
72%
02 Rank
Progress
GrindelisApex
Accepted Solution

I didn't have the Demo transfer window pop-up... which makes me a bit mad to be honest because I had 8 cars(and two were Gr.1) and a Million credits , hope they find what happened because support knew nothing to fix it when I called

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
10
/16

RenegadeXtreme

  • MVP
  • Offline
98%
10 Rank
Progress
RenegadeXtreme
Accepted Solution

Can anyone else confirm if Restoring Licenses fixes the missing cars?

GTS Collector's Edition - Missing Content


Twitter: RenegadEuphoriX /// Twitch: RENegadeXtreme /// PIN No: Ha!

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

GrindelisApex

  • Offline
72%
02 Rank
Progress
GrindelisApex
RenegadeXtreme
Accepted Solution

It was the first thing I tried for the Demo transfer, sadly didn't work.

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
10
/16

RenegadeXtreme

  • MVP
  • Offline
98%
10 Rank
Progress
RenegadeXtreme
GrindelisApex
Accepted Solution

Ah thanks for checking.

Reply
0 Kudos

GTS Collector's Edition - Missing Content


Twitter: RenegadEuphoriX /// Twitch: RENegadeXtreme /// PIN No: Ha!

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
11
/16

WhiteMonkey88

  • MVP
  • Offline
99%
11 Rank
Progress
WhiteMonkey88
Accepted Solution

What about others missing content from your DLC codes? Does restoring licences work for you?

Reply
0 Kudos

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

emlynhj

  • Offline
82%
02 Rank
Progress
emlynhj
WhiteMonkey88
Accepted Solution

No this didn’t work. Thanks for the idea

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Sveigdir

  • Offline
61%
02 Rank
Progress
Sveigdir
Accepted Solution

Exact same problem for me. Bought collectors edition but missing the safety car pack and chrome racing helmet, and some cars are duplicate and say to reinstalling content.

Reply
0 Kudos

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

highwaystar1958

  • Offline
72%
02 Rank
Progress
highwaystar1958
Sveigdir
Accepted Solution

Same problem here too

Reply
0 Kudos

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Richosborn04

  • Offline
46%
02 Rank
Progress
Richosborn04
Accepted Solution

I received my cars but not my credits 

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

swissjaYs

  • Offline
35%
02 Rank
Progress
swissjaYs
Richosborn04
Accepted Solution

Same here...  Don't know what to do.

Reply
0 Kudos

GTS Collector's Edition - Missing Content

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Dekker07

  • Offline
31%
02 Rank
Progress
Dekker07
Accepted Solution

I have he exact same isseu, missing cars! Some duplicates and no Chrome helmet. Should i contact the helpdesk?

Reply
0 Kudos

GTS Collector's Edition - Missing Content

View our house rules for posts
Post Reply Update Reply Cancel