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You're most likely here because you've thrown something out of your window in frustration at being randomly booted from an epic game of Modern Warfare 2. It's no fun, we know. But we're here to help you out...
Most problems like this can be resolved by placing your PlayStation 3 Console in a De-Militarised Zone (or DMZ). This means that your router will not block any internet traffic to your console, leaving you free to breathe the open air of MW2 multiplayer goodness. Ahhh....
Placing your console in a DMZ is not a difficult thing to do, but you will need to set aside half an hour to get to grips with the process - and you'll need administrator access to your router.
First things first, turn on your console and go to Settings > Network Settings.
From here, you can change all the bits and gubbins which help your PS3 connect to the internet.
You will need to give your PS3 a static IP address. IP addresses are like street addresses, only for your internet network. A static IP address will ensure that your router always knows where it can find your PS3.
To do this, first you'll need to go to the Settings and Connection Status List and make a note of 2 numbers:
1. The 'IP Address'
2. The 'Default Router'
Once you've got these, back out of this menu and go to the Internet Connection Settings menu. From here, follow these steps:
1. Select 'Custom'
2. Select the type of connection your using (If your PS3 is plugged in to the router, select 'Wired', if not you're using a wireless connection, select that intead.)
3. If you selected wireless, set up your connection as normal untill you get to the IP Address menu.
4. If you selected wired, select 'Auto-Detect' at the next screen and continue to the IP Address menu.
5. At the IP Address menu, select 'Manual'.
Remember those numbers you marked down earlier? Here's why you noted them!
You'll now see a screen with 5 options:
Here, you need to input the number you noted down earlier. However, you should change the last group of 3 digits to something else. Your safest bet is to increase this number by 50 and use that. So, if the IP address you noted earlier was 192.168.0.50 then your new IP address would be 192.168.0.100
Note that the numbers here only go up to 255, so use that as a maximum if you need to. Be sure to ONLY change the last group of numbers! Make a note of the number you decided to go with.
This is almost always 255.255.255.0, don't change this unless you have a specific reason to do so.
The second of the numbers you wrote down, all you need to do here is input the IP address of your router.
This bit is super easy. Remember the number you placed in 'Default Router'? Whack it in here again!
You don't need anything at all here, unless you have a specific reason to input a Secondary DNS.
Once you're done here, make sure to make a note of the IP address you entered at this menu and hit right on the d-pad to advance.
6. For MTU - select Automatic
7. Do not use a proxy server, unless you have a specific reason to use one!
8. UPnP - it's usually a good idea to enable this, but if you have voice comms trouble after using this guide, try disabling it.
9. Review the settings and test the connection!
Now, don't panic. Your PS3 may scream at you that it cant connect to PSN. In the words of Revolver Ocelot, "We're not finished yet!"
Your next task is to log on to your router as an administrator. Check your router's manual for details on how to do this (alternatively, google is your friend).
Somewhere in the plethora of settings and techy bits that make up your router's menu will be an option to assign a 'DMZ'. I cant point you directly to this since every router differs, your best bet is that good ole' friend google.
Once you find it, you'll be asked to input an IP address for your DMZ. Here, you need to put in the IP address you gave your PS3 earlier, the one you noted down after step 5 of this guide. Once you've done that, save your settings, wait for your router to sort itself out, then dance a bit - you're nearly done.
Troop over to your PS3 and go back into Network Settings. From here, select Internet Connection Test. If all has gone swimmingly, your test will be successful and your NAT Type will read '2'. Hurrah! Your console is demilitarised and has nothing to fear from aerial bombings* or multiplayer connection troubles.
If it fails, something has gone horribly wrong. Maybe terrorists intercepted your traffic and changed an IP address whilst you weren't looking, or maybe you forgot something. Fear not - post in this thread with the results of your internet connection test and our lovely community will do their best to help you out.
*I cant guarantee your PlayStation will survive an actual aerial bombing. Sorry bout that.
If you've tried these steps and are still experiencing connectivity issues, please remember you can also contact Ask PlayStation UK directly via Twitter. (Operating hours are Wednesday to Sunday, 2:30pm to 11:00pm GMT)
so its not poosible getting anything other than Nat type 3 while hotspoting either from a modem router or even iphone 6?
I'm worried if I start messing around with my router I'll ruin the internet connection for my pc etc.
This looks to risky to me.
Why do we have to mess around wirh such things anyway to get a good connection?
PS3 internet is absolute rubbish
PS3/PS4 connection will depend how well your routers UPnP function handles opening the ports PSN uses,if your router struggles opening the necessary traffic this is where setting up a DMZ or manually opening ports helps.
If you have done this procedure correctly it shouldn't have any affect on other devices on your home network,basically your console will be put in front of the firewall whilst everything else is still tucked up safely behind it.@MysticReverie
Thanks for your reply.
I managed to do it, it wasn't as hard as I feared.
The Psn has been bad today though with many people getting kicked out of rooms etc. So I've not been able to test properly if my conection is any better.
Come on psn, pull your darned socks up.
I don't know, but since following the steps above I hardly ever get the 'network incompatibility' message when trying to join online lobbys now.@PRAY_4_WAR
That's because you have done something wrong. Reset your network setup on the console, and reset the router so you start with clean sheet.@pafarot
if it worked for you how did you do it more specficly
On my PS3 and in the game bo2 I can't move in any lobby why I need a help
Please note that this guide is now 6 years old and has nearly half a million views! I'm still getting PM's about it though so it's good to hear that it's still being used with success by some.
I've noticed a few of you are having trouble getting the guide to work for you though. Here's a couple of pointers:
1. Be sure to give your PS3/PS4 a static IP address. This will ensure that your console's IP never changes, and your router always knows where to find it. It's also vital as most routers only allow a single IP to be in the DMZ. You'll first need to follow the guide to give your console a static IP, but additionally you'll also need to find the DHCP Settings in your router's admin menu an ensure that your router is reserving that IP address for your console.
Google is your friend here. Search your router model and "DHCP Reservation" to get information on how to do this.
2. The Modern Warfare 2 references are hideously outdated. Is anyone still playing that?!
3. For PS4 specifically, you may have trouble if you use the same numbers for both Default Router/Gateway as you do for Primary DNS Server. Instead, I advise that you head over to google an type in the name of your ISP (Internet Service Provider) followed by "DNS Servers". This should give you the IP addresses of your ISP's Primary and Secondary DNS servers, and those are the numbers you should enter into your PS4'd menu. EG:
There's a bit of info banded around the net that Google's DNS servers are faster than using your ISP's DNS servers. I advise against doing this, I've seen no gains when testing this myself and in fact my connection became more unreliable during peak times.
Hope that helps and, as always, you can tweet Ask Playstation for further help if you need it.
Hi there! I am a bit confused with this, I followed step by step until you mentioned going to your router settings and putting the "IP you noted down before after step 5" is this my normal IP or default gateway otherwise, my game is bunged. Or it may not work with PS4 please respond if you are still active on this site.
I have done everything when I go onto black ops 2 And click Play Online it doesn't let me and reloads screen then says the call of duty: Black Ops 11 Server is not available at this time. Please try again or visit http://www.callofduty.com/blackops2/status for updates. I have tried what it said and does not work it has been like this for 18Days now. Can you help me?
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