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18 Jul 2012
By evildisaster23

evildisaster23

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PS Store items not appearing

320 Replies 3,428 Views Created 18-07-2012
18 Jul 2012
By evildisaster23

I recently got a PS Plus subscription but i seem to have a problem.After initially viewing the Exclusive dynamic themes section,i entered the section once again and saw that some of the items were not appearing like after 6 items, items 7,8,9 would not appear and this pattern kind of followed with 3 items not appearing. I also had the same problem with the Freebies section where around 3 items were not showing up. 

Is it an internet connection problem or a PSN one?

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thevladeffect

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I've been having the same problem for the last couple of days actually so I guess it's not your connection, hoping to see this answered as well.
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shepzki

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Have to add my name to this list too, only about 6 items showing up in the freebies section. Hope it's fixed soon. :(

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fauxtronic

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Same here. The problem has been around a couple of weeks and is getting worse. It's only spread to the PS Plus section the past few days. I tried clearing the browser cache, cookies, authentication information etc., in case the PS Store is browser based like so many other apps, but it didn't work. As you lot are having the same problem, I guess it's more likely a server problem.

Ie. The problem is at their end. Not ours.

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Fantabulous_Kel

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I was just about to come and ask the same thing. I first noticed it last night, same problems as you. It's happening in most of the plus sections.

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fauxtronic

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I asked Ross McGrath (PS+ Content Manager) via Twitter to take a look at this thread, but I guess he either has gazillions of Twitter messages or I didn't allow enough time for a response yet. ;)

Hopefully he will see the message eventually and offer some kind of explanation. Has anyone worked out which content is missing?
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Fantabulous_Kel

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Well for me the only sections that load fully in plus are full game trials and exclusives. Everything else stops after a row and a bit. The dynamic themes section for example doesn't load past the clock one on row 2. You can click some below it even though the icon hasn't loaded though.

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evildisaster23

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Exactly, after the clock theme. Some of the items show up eventually but some do not. Hopefully this gets fixed soon.

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fauxtronic

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Well, it seems they're aware of it now anyway.  Hopefully a fix is forthcoming. ;)

 

yay.png

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DerhamA

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I am glad it's not just me, I just emailed tech support as I also just joined Playstation Plus, and am worried that im going to miss out on free games because they are not showing up! Is there a site that lists the free games avalible in the UK so I can manually search for them? Thank You!

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RabidWalker

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Hi Guys,

 

I've had a look on our systems and the content does seem to be appearing on here (and there are no broken links).

 

I will certainly raise this but if you could let me know who your ISPs are and also the type of connection you have- if you are on a wired connection for instance.

 

Rabid

 

 

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RabidWalker

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*Update

 

The store team are investigating this now.

 

Rabid

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DerhamA

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Thanks for the help!

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shepzki

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I'm on a wired 100MB Virgin Media connection, at present for example in the 'Freebies' section of PS+ there are only 5 of 19 items showing up. Some of the missing items are there and can be accessed by moving the selection box over where they should appear, others simply show no information.

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Fantabulous_Kel

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Mine is 60mb wired Virgin.

 

A friend let me sign in on her American store to check and that loaded up everything okay, so it can't be the ISP. 

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QTR-WINNER

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i just want to know if u can help or not cuz i spent over 26$ and cant find the items i bought

 

im wireless connection

please help me

demon-man_9@hotmail.com

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FunlovinCriminal
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I have the same issue. Seems to effect all areas of the store. Some tiles are blank but show up if you highlight them while others show nothing.

 

Im wired, with BT and slow as hell  :)

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SuperFastZombie

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FYI this is still been looked into and I will update the thread once I have more info.

 

SFZ

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Fantabulous_Kel

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The maintenance still didn't fix it.
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wolfwood4

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I've been having the same problem, and as far as I've noticed it's only happening in the playstation plus section of the store.

Hope it gets fixed soon.

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LittleBigDragonz
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http://blog.eu.playstation.com/2012/09/11/playstation-plus-update-online-storage-upgraded-to-1gb/com...

 

 

Post on here, get this problem better known? Hopefully it will get this problem sorted out?

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