Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 53

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

Accepted Solution

View Original

Problem Solved

View Original Post
03 Nov 2012
By jarv1s01

jarv1s01

  • Offline
41%
02 Rank
Progress

PSN Store error 8002400C

88 Replies 25,163 Views Created 03-11-2012
03 Nov 2012
By jarv1s01

Hi - im getting the error 8002400C when I'm trying to log into the PSN Store for the last couple of days......how do I go about fixing this? is anyone else getting it? Or are Sony doing maintenance on the store?

 

All help appreciated

 

Cheers

 

Jarvis

Reply
0 Kudos
Reply
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

TheDude472

  • Offline
23%
02 Rank
Progress
TheDude472
Accepted Solution

I got that too, but most of the time, after yesterday, it loads psn just fine. But after loading screen it just gets stuck into a black screen. I have to restart my ps3 from the front panel all the fricking time. It was working just fine earlier yesterday....

Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

jarv1s01

  • Offline
41%
02 Rank
Progress
jarv1s01
Accepted Solution

Yep the PSN itself is fine, but I can't get into the Store :-(

Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

LDCS14

  • Offline
23%
02 Rank
Progress
LDCS14
Accepted Solution
I'm having the same problem. Mine just says error n won't let me on the ps store
Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
Beta Tester
04
/16

SuperFastZombie

  • Beta Tester
  • Offline
92%
04 Rank
Progress
SuperFastZombie
Accepted Solution

Hi guys,

 

There are a small number of users who are unable to access the new Store and we are looking into this.

 

In the mean time there are a few things you can try.

 

1) Set the date and time via the Internet

 

2) Delete and reinstall the PS Store app.

 

I will get back to you once I hear from the Store team.

 

SFZ

Reply
0 Kudos

Re: PSN Store error 8002400C



Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

jar-con

  • Offline
23%
02 Rank
Progress
jar-con
Accepted Solution

Hi

 

exactly same problem here, I tried auto sync, and deleting the store install, but the problem remains the same...

 

Internet test from the ps3 works fine, no errors

 

Any ideas?

 

Thanks

Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Skinman001

  • Offline
21%
02 Rank
Progress
Skinman001
Accepted Solution

Yeh same Problem

Hope it's fixed soon 

Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
Beta Tester
04
/16

SuperFastZombie

  • Beta Tester
  • Offline
92%
04 Rank
Progress
SuperFastZombie
Accepted Solution

Hi guys,

 

Please confirm the following about your setups.

 

PS3 model:

ISP:

Is it a UK account:

When did this issue start:

 

Thanks,

 

SFZ

Reply
0 Kudos

Re: PSN Store error 8002400C



Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Ocram161

  • Offline
31%
02 Rank
Progress
Ocram161
Accepted Solution

PS3 model:CECH-2501A

ISP: ICE (Costa Rica)

Is it a UK account: No

When did this issue start: Today july 15 at 10:40PM 2013

 

Also I got "Error Code 8071053D" When trying to access the store through under the "game" option on the XML and this error when trying to access thorugh the PSN option.

Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

ceresargon

  • Offline
23%
02 Rank
Progress
ceresargon
Accepted Solution

Sry if this topic already closed but i got this problem yesterday, and read all this topic looking for asnwers, but i got no luck here.

After deleting app store , changing time and date and  formatting my ps3 i try putting the google dns(8.8.8.8) and that resolve my problem
i think this error that databases says that dont exists store in our location is only a error of dns.


Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

BatisdaCJ

  • Offline
23%
02 Rank
Progress
BatisdaCJ
Accepted Solution

Getting the error here as well:

 

PS3 model:CECH-2003A

ISP: Stofa (Denmark)

Is it a UK account: No

When did this issue start: Today

 

Time set to auto, Store deleted and system rebooted, nothing worked : /

Reply
0 Kudos

Re: PSN Store error 8002400C

[ Edited ]

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Georgess33

  • Offline
26%
02 Rank
Progress
Georgess33
Accepted Solution
Ps3 model : Vesion 4.31
Isp
Is it a UK account : NO
When did this issue start : January 2nd
Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Nobelaaneri

  • Offline
23%
02 Rank
Progress
Nobelaaneri
Accepted Solution

Yup, this is still a problem, can't log on psn store.

Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

tribane

  • Offline
33%
02 Rank
Progress
tribane
Accepted Solution

Just ran into this problem. Last wednesday store worked just fine but today I cant access it. Was there some sort of maintenance done to psn few days ago? When I select the store icon from xmb it freeses for like a minute of so, then I get the usual "playstation store" text and icon, then some black screen until it gives me the 8002400C error code and kicks me out. I also tried using a game to access the store. I loaded up Sleeping Dogs and from the main menu went to "downloadable contect". It took me to the old, blue version of the store! I asked couple of my friends and they had no problem with store. My internet is working fine (playstations "test connection" says everythings in order), it signs in automatically (though it does take a long time for my avatar to appear?), games work, netflix works, everything except the store, it seems.

 

I have the old 60gb ps3 (v.4.31) and Finnish account. HELP!

Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
10
/16

strangeplaice

  • MVP
  • Offline
95%
10 Rank
Progress
strangeplaice
Accepted Solution
Try deleting the PlayStation Store application and redownloading and installing it again.

Let me know if that works for you.
Reply
0 Kudos

Re: PSN Store error 8002400C



Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

tribane

  • Offline
33%
02 Rank
Progress
tribane
Accepted Solution

I deleted the store app but when I selected it again to redownload and install it, it didnt do that. Instead it froze again, then "playstation store & icon", then black screen, then the same error code and kicked me out. Exactly same as before, but now I technically dont have the store at all, since it did delete it but never got around to download and install again. Little worried here :/

Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
Beta Tester
04
/16

RabidWalker

  • Beta Tester
  • Offline
88%
04 Rank
Progress
RabidWalker
Accepted Solution

If it comes up with the old version of the store with the old style icons, this may be due to the store being acccessed in a game, it can redirect to the content to download but in the old version.

 

Have you tried a wired connection directly to the modem, bypassing any router you may have. i want to check if this is related to your particular Network and then go from here.

 

Rabid

Reply
0 Kudos

Re: PSN Store error 8002400C

[ Edited ]


Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

tribane

  • Offline
33%
02 Rank
Progress
tribane
Accepted Solution

My PS3 is wired directly to the modem at all times. No wireless, no routers. So this shouldnt be the problem.

Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

GeriaticJones

  • Offline
22%
02 Rank
Progress
GeriaticJones
Accepted Solution
Getting the same, strangely for me it occurred after installing Dust 514 beta which couldn't sign into either
Reply
0 Kudos

Re: PSN Store error 8002400C

Accepted Solution

View Original

Problem Solved

View Original Post
Beta Tester
04
/16

SuperFastZombie

  • Beta Tester
  • Offline
92%
04 Rank
Progress
SuperFastZombie
Accepted Solution

What country are you guys based in?

Reply
0 Kudos

Re: PSN Store error 8002400C



Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

tribane

  • Offline
33%
02 Rank
Progress
tribane
Accepted Solution

Finland

Reply
0 Kudos

Re: PSN Store error 8002400C

View our house rules for posts
Post Reply Update Reply Cancel