New messages in the last hour
Get a response within minutes
92% percent of messages responded to
Just wondering if you can help.
I am trying to setup a new PS4, and it is asking me to verify my PSN email address.
I am receiving the email that the system sends out, but everytime i click on the Verify Now button, it just goes to a Page Not Found error message.
Is there any way i can get this to work?
I emailed them too, got a reply saying they cant fix it via email so have to call them instead. Will give that a try and see what happens
I have the same problem, just emailed the support group but still havent had any reply from them. Im starting to loose faith in Playstation. The verification link has been sent to my email, but when I click on the link it doesnt work..... I already have a PSN account setup so I dont know why I have to verify the email again, what a joke!
I have the same problem,and I´m still waiting verifing email and nothing happens.
What should I do?
I've had exactly the same issue, I've emailed Playstation several times now and still they've done nothing to resovle the issue, they just send me an email saying 'if the fault continues to occur contact our support line'!
I don't see why I should spend hours waiting to get through to only be told that there is nothing wrong with their verification link! Isn't an email of complaint worthy of someone actually trying to resolve it?
I've been trying to sort this now since christmas; I mean why is there an issue at all? PSN works just fine on my PS3??? All I want is to redeem my Last of Us game code.
And surely the fact that I've sent emails of complaint from the very email account I'm trying to verify is completely absurd.
We can put a man on the moon any time you like but I'm sorry sir the verification of your email address for the account you're trying to register (despite being already registered) is beyond our abillity.
I hope if you're reading this Sony; you understand that this is a Playstation patriot who has defended you through thick and thin and is telling you to pull your finger out!
Hello I'm new to playstation and had the same problem when I created the PSN account. I found a solution in another forum that discussed the same issue.
This could be a problem related to wifi network (router), tried to verify my account over wifi and it wasn't working, tried to verify now using 3g (mobile network) and it worked wthout any issues.Give it a try.
Just think its strange that Sony does not respond this trend since it is something affecting many users, there other topics with the same issue.
Hope it works for you.
This worked for me too. Haven't been able to verify email since we bought the system a month ago. Thought sony network was down because I couldn't access any PSN pages, not just the verify link. I connected our laptop to verizon hotspot and it worked immediately.
What the hell Sony? Thank you for the post SN_S91.
I click on verify in email and it comes up with page not found
Hi Paul It is now 2016 and I have exactly the same the same problem. Seems nothing 's improved.
Website ©2017 Sony Interactive Entertainment Europe Limited. All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. More info