New messages in the last hour
Get a response within minutes
92% percent of messages responded to
Having owned my PS3 now for about 2 years, just recently. when trying to sign in on PSN I've received the above message. Can anyone enlighten me as to why I can't sign in using my own e-mail address on my own PS3? And how else can I sign in?
Thanks in advance.
It's only my kids that use it and they don't have accounts. Unless the wife has signed me in on her settings. I'll check.
Nope, that's not done it. I've even checked our other PS3 upstairs and I'm not signed in anywhere.
Make sure your local account (the one under 'Users' on the XMB) is the one you used to create your PSN account.
What you have probably done is logged on to your local account, then used a different email address to attempt to sign in than the one which was registered to that local account.
All I can think of then, is to sign into another local username (your wife) and delete your usename. Then, create a local user using the same name you had. Then go to the PSN Network and choose "Sign in using existing existing account".
This should work mate.
EDIT: Or what MB said while I was posting this! :)
If I delete my username, will I not lose all my game progress and settings?
Well, I backed up my game progress, deleted my user name from the system and re-entered a new one for myself and I can now sign in!
Unfortunately, it doesn't give the option to save trophy information, so I've lost all that.
Not to worry. Thanks for your help, Doodylicious and MB. Much appreciated.
You haven't mate, as long as you Synced all your earnt trophies before you deleted the user, you can get them back by re-syncing on your new account ;).
i cant sign in or sign out please help!
well i had my ps3 for about 3 days and yesterday my cousin signed in to his account on my profile on my ps3.i had the same problem and your message gave me the idea to delete my user account and create a new one the only thing all of your data will be lost but it is ok cause now i can but new games only your welcome dylan
this is odd, have u ever gave ANY of your details 2 another user by any chance???
Website ©2017 Sony Interactive Entertainment Europe Limited. All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. More info