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20 Nov 2008
By: TedTheDog Member 689 Posts
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Bugs - Commerce - Summary

[ Edited ]
6 Replies 284 Views edited 26-11-2008

This thread is to list all the reported issues associated with the Shopping Centre functionality

Please check here before reporting a problem in case it is already listed.

 

Please dont post in this forum unless you are in the team that is managing this category. If you dont know if that includes you then it doesnt include you.

Message Edited by TedTheDog on 26-11-2008 12:15 PM
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Re: Bugs - Commerce - Summary

Summary of all reported bugs related to Shopping Centre functionality


04/12/08 – summarized by Dirkblack

   1. Unable to identify which genres of items have new things to buy – Timski
   2. Selecting item before image icon has downloaded gives error message – Timski
   3. Empty categories have a blank screen that defaults to the 'Basket' option – Timski
   4. Purchases (and basket) do not carry across between stores. - Maddy
   5. Purchases are not notified via email (the PS Store does) – Maddy
   6. Threads store - women’s items in the have 'test sku' QA file descriptions. – Timski
   7. Purchase Confirmation text inconsistency. - Timski
   8. PSN ID background is missing in Checkout screen and onwards – Jaycee75



Bug Summary 1

In the Shopping Centre, you're unable to identify which genres of items have new things to buy.

Having to click on a icon to find it's empty is counter intuitive .

Reproduction Steps


    * Tried the THREADS store, icons that you'd expect to have content were empty once clicked on.
    * Is an annoying gap in a seamless experience.

Solution: Identify categories that have new content by colouring them green.


Bug Summary 2

If you select an item in the store before the image icon has downloaded it allows you to select it, but then gives an error message.

Reproduction Steps

    * Access any store for the first time
    * Select a category
    * Before the icons download select an item with [X]
    * You get one of several error messages: 'Waiting for object information. Object cannot be downloaded/added to the basket yet' which is nearly too fast to read.
    * This is where the price is being obtained.

Solution: Prevent an item being selected before the icon is fully downloaded, instead of allowing it and then presenting an error message.

Bug Summary 3

When you enter an empty category the screen is just empty, it should say something like 'new things coming soon'

Instead you get a blank screen that defaults to the 'Basket' option, which you select with [X] as you're used to pressing

[X] straight away when buying stuff.

Reproduction Steps

    * In THREADS go to Male - Jewellery - Left Ear
    * The screen is blank with no infomation about what to do next
    * The cursor defaults to Basket
    * You press [x] as you're used to doing this when buying goods
    * You end up on the Basket summary

Observation

You have no idea how many items you can add to your basket, yet you get an error message telling you when you've filled it up?

When you finish a purchase it says 'Downloading' but drops you back into the store, shouldn't that read updating your account?



Bug Summary 4

Purchases (and basket) do not carry across between stores.

Reproduction Steps:

    * Add summerhouse to basket in appartment store
    * Exit store and go to Threads
    * Browse and add items to basket
    * Go to checkout - broken image link shown next to summerhouse in PS Store order summary page should be seen
    * Fails to purchase this item

 Possible solutions

    * Correct this so items carry across in baskets from one shop to another
    * Prompt user when exiting shop that they have items in their basket which will not be purchased if they leave now



Bug Summary 5

Purchases are not notified via email (the PS Store does)

Reproduction Steps

    * Select item in a shop, add to basket
    * Proceed to checkout
    * Use item in home
    * Check email linked to PSN account - no email from PS Store



Bug Summary 6


These women’s items in the Threads store have 'test sku' QA file descriptions still.

   1. Blue with Brown T-Shirt (test sku women’s denim jacket).
   2. Female Layered T-Shirt Green and Cream  (female layered t-shirt green and cream test sku).
   3. Female Halterneck - Daisy Print (female halterneck daisy print test sku).

Reproduction Steps

    * Access the Threads store.
    * Select female clothing items.
    * Add them to your basket.
    * Checkout your items so you see the Purchase Confirmation screen.
    * Move your cursor over each item and wait for the text to start scrolling.



Bug Summary 7

There's inconsistency in the naming regime for items when they show in the Purchase Confirmation screen.

Some store descriptions are all lower case, others repeat the format of the initial description, others use old school underscores instead of spaces, which looks messy.

Reproduction Steps

    * Buy an item
    * Checkout
    * On the Purchase Confirmation screen read the descriptions

Examples of different naming regimes for each store:

   1. Summerhouse_Chair (Summerhouse_Chair)
   2. Summer House (Summer House)
   3. Blue with Brown T-Shirt (test sku womens denim jacket)



Bug Summary 8

PSN ID background is missing in Checkout screen and onwards.  Hard to view and inconsistent.

Reproduction Steps:

    * Add an item to your basket  (notice your PSN ID at top right with black backround)
    * Go to Checkout (notice the black background is missing)
    * Rest of screens until back at shop or basket have the missing background

Possible solutions:

Change the colour of the font or have background behind PSN on all screens


 

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Re: Bugs - Commerce - Summary

Regarding bug 5. I added funds to the Home store, a fiver and got notified of this action by email no probs. Haven't purchased anything yet so can't comment on the other notification.
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Re: Bugs - Commerce - Summary

Killzone I'm not sure you should have put that in summary mate.

As Ted has said its NOT for reporting.

 

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Re: Bugs - Commerce - Summary

[ Edited ]
Well, you should have not posted here either as this thread for Bugs reporting and not what Ted said discussion innit?

Anyway, just purchased a club and got email no problem.

So the reported bug is not a bug, but obviously the user that had reported it has some problems with their email.

"Date Purchased: 17/12/2008 @ 08:07 PMTotal Amount: £3.99 Item / Service Details Unit of Price-------------------------------------------------------------------------- EP9000-NPEQ00001_00-CLUBSLOTNEW00001-E001 Clubhouse Slot (OBJECT) £3.99 --------------------------------------------------------------------------Total Amount: £3.99Wallet Balance: £1.01 This is not a VAT/GST invoice. The PlayStation(R)Network TeamPlayStation Network Europe Limited"

See no probs.
Message Edited by Killzone_Kid on 17-12-2008 08:16 PM
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Re: Bugs - Commerce - Summary

Summary of all reported bugs related to Shopping Centre functionality


18-12-08 - summarized by iMacBabe

 

1.  Unable to purchase footstool summer house item - Wild_Guns
2.  Bought purchases not available for sub accounts - Tony_Too
3.  Diesel Store naming conventions - Timski
4.  Ligne Roset Store -  description in the confirmation page as (Object) - Timski



Bug Summary 1

In the Italian version of Home is not possible to buy the following items. Instead of the "Aggiungi al carrello" (Add to basket) and the price buttons, appear the word "Errore".

  • In the Furnishment shop, the item "Poggiapiedi Casa estiva" (Footstool summer house).
  • In the Diesel shop, the item "Sodal"
  • In the Diesel shop, the item "Smatto"



Reproduction Steps:

Simply trying to buy the specific items.



Bug Summary 2

Bought items from the store are only available for the avatar who bought the items and not for sub accounts like with little big planet.


Reproduction steps:

  • Buy clothes from store with one avatar
  • log in with sub account and find that the freshly bought clothes arent there


Or do we have to buy every item for each account?



Bug Summary 3

Naming conventions have been broken again with the Diesel Store: Item called 'TELIT-D' is all capitalised,

whereas other items begin with a Capital letter and lower case e.g. 'Sodal'.

 
Reproduction Steps

  • Access Diesel Stor
  • Buy 'TELIT-D' item and 'Sodal' item
  • View Basket to see clash of naming convention

 


 

 

Bug Summary 4

Ligne Roset Store - items purchased shows with the word (Object) next to the description in the confirmation page.

e.g. Alster Chair shows on confirmation page as Alster Chair(Object)


Reproduction Steps

  • Buy the Alster Chair
  • On the confirmation page you'll see the description Alster Chair (Object)
  • These aren't objects SONY they're works of art

 

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Re: Bugs - Commerce - Summary

- Update -

 

Please ignore.

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