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14 Jan 2015
By StevenI

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LittleBigPlanet 3 - Multiplayer Connection Issues

53 Replies 13,566 Views Created 14-01-2015
14 Jan 2015
By StevenI

Hello Everyone!

 

We have received a high number of reports that players are encountering multiplayer connection issues and since LittleBigPlanet thrives on its community interactivity, this is an issue that we're investigating as a high priority and would like to get resolved asap.

 

If you encounter any type of multiplayer connection issue, would you please take a moment to answer the following questions.

 

  1. Are you playing on PlayStation 3 or PlayStation 4?

  2. Are you a PlayStation Plus subscriber?

  3. Under your Network Settings, what is your NAT Type?

  4. Where were you located in the game? Pod/Level/Create Mode?

  5. Were you trying to play with someone from your friends list, join a random player or load a profile on your console?

  6. How many people were currently in your own game, or trying to join the game?

  7. Were any error messages displayed to you at the time of the issue? Which error message was displayed?

 

Many apologies for any inconvenience this issue is causing whilst you're playing LittleBigPlanet 3.

We will greatly appreciate any information that you're able to provide to help us to pinpoint if there is an underlying cause of these issues and get it resolved for everybody.

 

Thanks!

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XxDarksouls08xX

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Im on ps4 with a type 3 nat and im in Chicago in the US and im sub to ps plus every time i try to join someone it says it fails to load my profile so it kicks me out automatically and sends me to my pod and sometimes it wont show my character then i would have to close the application then go back to the game to see my character again 

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mont348

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There's your problem NAT type 3 which will limit your matchmaking to other players and connection stability.

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Twitter @AskPS_UK
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mInIbReeZeR

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Hi.

I don't know what NAT is or it's funktion but  i have 2. And i have problem playing with other players. 

Is that also wrong?

 

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NAT 1 is a direct connection to the internet usually with no router.

 

NAT 2 connected to the internet usually via modem/router setup.

 

NAT 3 Strict connection via a poorly configured router or mobile network.

 

NAT 2 is usually the NAT type the majority of user's connect to PSN with in most cases it usually fine.However depending how well your routers UPnP function handles PSN and gaming traffic you may need to look at port forwarding or setting up a DMZ.

 

DMZ is the easiest solution obviously no 100% guarantee it will work it's still depends​ on your network equipment, there's a guide in the link​ below on how to setup a DMZ.

http://community.eu.playstation.com/t5/Gaming-Network-Support/How-to-put-your-PS3-or-PS4-into-a-DMZ/...

 

Port forwarding is a bit more complicated but fairly easy to do if you follow a guide.Portforward.com does have guides on how to open ports for most makes of router,the ports listed below will cover PSN and LBP.

 

When you cannot connect to PlayStation™Network

Use PlayStation™Network to connect your PS4™ system to a PlayStation™Network server or to another PS4™ system. When you're using PlayStation™Network at an office or other location with a shared network, a firewall or other security measures might prevent your PS4™ system from connecting to PlayStation™Network. If this occurs, refer to the port numbers listed below, which are used when you connect your PS4™ system to a PlayStation™Network server.

  • TCP: 80, 443, 3478, 3479, 3480
  • UDP: 3478, 3479

For online activities such as competing with other players while your system is connected directly to other PS4™ systems, a different port number is used each time you connect.

LittleBigPlanet 3 - Multiplayer Connection Issues

[ Edited ]


UK support
You can reach us on: 0203 538 2665
10:30 to 19:00 Monday to Saturday
Twitter @AskPS_UK
09.00 to 23.00 Monday to Sunday.

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Are you playing on PlayStation 3 or PlayStation 4?

Ps3

 

Are you a PlayStation Plus subscriber?

 

No

 

Under your Network Settings, what is your NAT Type?

 

Type 2

 

Where were you located in the game? Pod/Level/Create Mode?

 

Its everywhere. pod, level, Create mode, Even Story Mode

 

Were you trying to play with someone from your friends list, join a random player or load a profile on your console?

 

With friends and with random peope. Its with everyone.

 

How many people were currently in your own game, or trying to join the game?

 

Its random. It doesn't even let me play with people in my pod for more then 10M

 

Were any error messages displayed to you at the time of the issue? Which error message was displayed?

 

Every Error message. I have seen Every single error that happens with online. From not even wanting to load my own profile to telling me the game diverged

 

 

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wEEd___SCP___

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4 th of May and the connection issues continúes. Im trying to get platinum trophy but im considerating its imposible, but for fault of LBP Server...its a shame

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1. Are you playing on PlayStation 3 or PlayStation 4?

 

Playstation 3

 

2. Are you a PlayStation Plus subscriber?

 

No

 

3. Under your Network Settings, what is your NAT Type?

 

Type 2

 

 

4. Where were you located in the game? Pod/Level/Create Mode?

 

Pod

 

5. Were you trying to play with someone from your friends list, join a random player or load a profile on your console?

 

Friends List

 

6.  How many people were currently in your own game, or trying to join the game?

 

Both participants only had one player in the game.

 

7. Were any error messages displayed to you at the time of the issue? Which error message was displayed?

 

Failed to connect to [Username}

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@StevenI any fix to this connection issue yet?

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Please help me on my thread!

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  1. Are you playing on PlayStation 3 or PlayStation 4? PS4

  2. Are you a PlayStation Plus subscriber? Yes.

  3. Under your Network Settings, what is your NAT Type? Type 2

  4. Where were you located in the game? Pod/Level/Create Mode? I believe, it happens in ALL cases when the host is already in a level. Even being in your own world/chapther will cause this bug to happen. However, if you for instance invite or join someone while they are still at their pod. This will "never" (you still have the random connection drop from time to time) happen. Also, once it's happened and you've gotten divereged, if you do not fully restart the game you will keep on getting it. 

  5. Were you trying to play with someone from your friends list, join a random player or load a profile on your console? Friend. 

  6. How many people were currently in your own game, or trying to join the game? 1

  7. Were any error messages displayed to you at the time of the issue? Which error message was displayed? The divereged message. 

 

What also seems to be bugged. is the quest progress on some leveles, and doesn't seem to be fixable unless a patch is pushed. Had an issue where I had 0 quest progression on Crumbling Crypts in Manglewood but after the patch it was registered. However, now I am in Ziggurat with the same problem with Tutu Tango quest. 

 

Looking forward to the fix guys! :)

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 1.Playstation 4 2.yes 3.NAT type 2 4.pod 5.just a random 6.just me 7.it tells me i can't connect or can't load level

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