Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 125

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

14 Feb 2013
By jonnysim

jonnysim

  • Offline
54%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post

Valentine's Day – Level Kit problem

18 Replies 667 Views Created 14-02-2013

I downloaded this yesterday & it don,t work with lbp 1 or 2. but the says Valentine's Day – Level Kit (Karting Costume Pack) only the costume works with lbp karting & nothing else. I've deleted & reinstalled but its the same. never had anything like this happen. i used the store on my pc to buy it      :Help:

 

 

 

 

 

 

 

 

 

Untitled.jpg

Reply
0 Kudos
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel
Beta Tester
13
/16

QuietlyWrong

  • Beta Tester
  • Offline
95%
13 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
QuietlyWrong
Accepted Solution

I bought the Valentine's Day kit three years ago and had no problems with it - maybe it's been repackage sinced the Vita and Karting games (and indeed LBP2) came out.

 

Have you tried going into the in-game store in LBP2 and seeing if you can access it from there?

Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

Beta Tester
06
/16

Chimpanzee

  • Beta Tester
  • Offline
94%
06 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Chimpanzee
Accepted Solution
Although you only need to pay for DLC packs once, you normally need to download each one individually. If you go to your Download List on the store you should see 3 packs: LBP 2, Karting and PS Vita.

Re: Valentine's Day – Level Kit problem

02
/16

jonnysim

  • Offline
54%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
jonnysim
Accepted Solution

@QuietlyWrong yes no luck still the same afraid.

 

  no i can only see 2. did't know they was 3 but still can't :smileysad:  Valentine's Day – Level Kit

Valentine's Day – Level Kit (Karting Costume Pack)

Valentine's Day – Level Kit

CUPID COSTUME (PS Vita)

Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

02
/16

kianhawkins

  • Offline
64%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
kianhawkins
Accepted Solution
I have the same problem to, along with my friends who brought it. I think it's something to do with Sony. I hope they fix this soon.
Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

Beta Tester
13
/16

QuietlyWrong

  • Beta Tester
  • Offline
95%
13 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
QuietlyWrong
Accepted Solution

Hmm, sounds like a problem with the Store then.

 

When I go into the store, it wants me to buy the content again, so presumably if I wanted to use the Cupid costume in LBP Vita or Karting, I wouldn't be able to?

 

I hope they sort this out.

 

Anyone contacted Customer Services?

Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

07
/16

SpikeStarkey

  • Offline
95%
07 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
SpikeStarkey
Accepted Solution
When I first got LBP Vita, I was able to download ALL of the DLC that I had purchased for LBP/LBP2 (that had been given the Cross buy treatment that is) Including the Valentines costume.

Sounds like an EU store issue....
Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

MVP
13
/16

Oran_Gina

  • MVP
  • Offline
95%
13 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Oran_Gina
Accepted Solution

Sorry for the duplicate post, replied on the other thread before I saw this one.

 

I can find it but it won't let me download it, I keep being told it's unavailable.

 

Tried through store on PS3, through in-game store menu on;

lbp,

lbp2,

lbp karting,

lbp on the vita

and also via store.sonyentertainmentnetwork.com.

 

When I do find it, it's free, but unavailable for download.

 

shrugs

Reply
0 Kudos

Re: Valentine's Day – Level Kit problem





Beta Tester
13
/16

QuietlyWrong

  • Beta Tester
  • Offline
95%
13 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
QuietlyWrong
Accepted Solution

Oran_Gina wrote:

Sorry for the duplicate post, replied on the other thread before I saw this one.

 

I can find it but it won't let me download it, I keep being told it's unavailable.

 

Tried through store on PS3, through in-game store menu on;

lbp,

lbp2,

lbp karting,

lbp on the vita

and also via store.sonyentertainmentnetwork.com.

 

When I do find it, it's free, but unavailable for download.

 

shrugs


The level kit is not free. If it's showing up as free, maybe you already own it? It was first released several years ago, for LBP1, and shows up annually at this time...

Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

02
/16

jonnysim

  • Offline
54%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
jonnysim
Accepted Solution

Just got off the phone with a very helpful Sony guy. He said they have pass what i said on to the store team to investigate so all good. :smileywink:

 

Yes i seen that i payed for it lol hope this gets sorted for all & thanks for all the help :smileyvery-happy: 

Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

MVP
13
/16

Oran_Gina

  • MVP
  • Offline
95%
13 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Oran_Gina
Accepted Solution

QuietlyWrong wrote:

Oran_Gina wrote:

Sorry for the duplicate post, replied on the other thread before I saw this one.

 

I can find it but it won't let me download it, I keep being told it's unavailable.

 

Tried through store on PS3, through in-game store menu on;

lbp,

lbp2,

lbp karting,

lbp on the vita

and also via store.sonyentertainmentnetwork.com.

 

When I do find it, it's free, but unavailable for download.

 

shrugs


The level kit is not free. If it's showing up as free, maybe you already own it? It was first released several years ago, for LBP1, and shows up annually at this time...


 

Ok

 

Just saying what it says on my screen, ie/ it's not available for download.

 

I'll check my download list but even if I have downloaded it in the past it shouldn't display that message?

 

Oh well, not to worry, not the end of the world.

Reply
0 Kudos

Re: Valentine's Day – Level Kit problem





07
/16

SpikeStarkey

  • Offline
95%
07 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
SpikeStarkey
Accepted Solution
Wait...

I don't think the level kit is available for Vita Download. Just the Cupid Costume.
Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

02
/16

Chris---Kristy

  • Offline
84%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Chris---Kristy
Accepted Solution
Only the Cupid Costume is available for LBPV...
Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

MVP
13
/16

Oran_Gina

  • MVP
  • Offline
95%
13 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Oran_Gina
Accepted Solution

Here is the link to the valentines day pack for PS3-

 

https://store.sonyentertainmentnetwork.com/#!/en-gb/games/addons/valentine%27s-day-%25E2%2580%2593-l...

 

As  I said before, it clearly states it is not available for purchase.

 

If I search from the PS3 I am told the same.

 

Nor can I find the cupid costume for the vita.

 

Something isn't quite right there. Maybe it is just not working for me, maybe it is something else, I don't know.

 

It really isn't the end of the world but it's just weird that I can find the pack but for some reason I cannot download it. It would be nice to be able to download it but I won't lose any sleep over it either.

 

I own all the games apart from the psp one, I have all updated with the latest patches.

I do not have the valentine's day pack in my download list, nor do I already have the costume.

Uk console, uk games, uk store...

 

Shrugs

Reply
0 Kudos

Re: Valentine's Day – Level Kit problem





07
/16

SpikeStarkey

  • Offline
95%
07 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
SpikeStarkey
Accepted Solution
This has been happening lately. Seasonal DLC not being re-released when they are supposed to. Ever since Mm was no longer 100% in control of LBP (when LBP2 was being worked on and there after) there have been issues with the DLC for the games.
Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

06
/16

RONNYNS

  • Offline
92%
06 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RONNYNS
Accepted Solution

i didn't get the santa hat in the free season xmas dlc for my vita... and now the free valentine dlc for the vita is not out even when it was said it would be out for download for the vita... they have clearly messed this up..

Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

[ Edited ]
-----------------------------------------------------------------------------
My PS3 career don't end in November 2013... Trey for life!
----
>>REMEMBER TO GIVE KUDOS IF YOU LIKE>>> Thumb up!
----

02
/16
69%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
THE-PLASTICA-MAN
Accepted Solution
Please can anyone help me? I can find the Cupid costume in the US Store: https://store.sonyentertainmentnetwork.com/#!/en-us/cid=UP9000-PCSA00017_00-LBPDLCORIGLK0002 but not the Valentine Pack, and I can find the Valentine Pack in the euro french store fro both LBP: https://store.sonyentertainmentnetwork.com/#!/fr-fr/jeux/extensions/kit-de-niveau-de-la-saint-valent... and LBP Karting: https://store.sonyentertainmentnetwork.com/#!/fr-fr/jeux/extensions/kit-de-niveau-de-la-saint-valent... It is written free but unavailable, and when I search the Cupidon costume in the french store, I couldn't find it. Please anyone can help me? I use the french store for LBP Vita and I don't wnat to miss either the Valentine Pack and/or the Cupidon costume for my Vita. What's the link or name for this Cupidon costume in french please?
Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

02
/16

jonnysim

  • Offline
54%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
jonnysim
Accepted Solution

https://store.sonyentertainmentnetwork.com/#!/fr-fr/jeux/extensions/kit-de-niveau-de-la-saint-valent... here you go THE-PLASTICA-MAN i think this is unavailable. 

 

(update)

downloaded the Valentine's Day  Level Kit again & it has worked on the ps3 store.but the PC store is the same problem as the other users are getting. the Sony guy I called was meant to e-mail me but I haven't had one yet. Is this because my problem was sorted or are they still investigating. Can't until tomorrow

 

ps3 store top & pc bottom

DSC_0260.JPG

DSC_0261.JPG

 

 

Reply
0 Kudos

Re: Valentine's Day – Level Kit problem

MVP
13
/16

Oran_Gina

  • MVP
  • Offline
95%
13 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Oran_Gina
Accepted Solution

Ok, so I emailed support and this is part of the reply

I can see from your e-mail that you’re having some problems downloading the Little Big Planet Valentine's Day pack. Unfortunately I’ll need more details on the problem you’re having before I’m able to help you.

 They go on to quote me a reference number with the instruction to ring them on their 4p a minute number, presumably so I can stay on hold for over an hour like the last time I rang them, until they realise that; a)I already emailed them all the details they could need and b) the issue is on the store and not specific to my account.

 

If there is a moderator reading, is there any chance you could have a look at this issue please?

 

Just seems daft that they can't just look at the item on the store and try and fix it.

 

 

 

Re: Valentine's Day – Level Kit problem





View our house rules for posts
Post Reply Update Reply Cancel