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Level 9
 
Playstation Staff

Re: Patch 1.03 Freezes my system now

 


mgspro wrote:
You could try deleting the game data. This normally helps.

 

No it's not that it is the saved data. I deleted everything else before I resorted to deleting my saved data. The patch splits the ghost data from the save file which is why is messes up the saved data. Somehow it messes it up. Maybe we all have something in common which causes the issue? 

 

I had at least 25 ghosts as I did all the time attacks for my special events so maybe it couldn't handle it. 

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Message 11 of 36 (395 Views)
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Level 3
 
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Re: Patch 1.03 Freezes my system now

Ah fair enough.

I'll get this passed on to the devs now.

Follow mgspro_ on Twitter
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Message 12 of 36 (393 Views)
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Level 9
 
Playstation Staff

Re: Patch 1.03 Freezes my system now

Thanks much appreciated although they probably know some people have contacted Phenom through Twitter already lol.

 

Maybe you could find out if we will be able to restore our old saves back though as it's frustrating having to start over again just so I can find all the cards. :smileyhappy:

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Message 13 of 36 (390 Views)
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Level 3
 
Playstation Staff

Re: Patch 1.03 Freezes my system now

To help us understand this issue, we need saved data from those of you encountering the crash at the title screen.


If you have encountered this crash, please export your "User Save Data" and "Time Attack Data" via a USB device and send it to evolution(underscore)studios(at)scee(dot)net so that we are able to investigate further.

 

Also, if any of you have an older version of your game save (from before the update) backed-up, sending that too would be incredibly useful.

_________________________________
Community Development Manager
Sony Computer Entertainment
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Message 14 of 36 (351 Views)
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Level 9
 
Playstation Staff

Re: Patch 1.03 Freezes my system now

OK I shall do it tonight as I have only the saved data on USB after the patch though. Thanks :smileyhappy:

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Message 15 of 36 (344 Views)
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Level 2
 
Playstation Staff

Re: Patch 1.03 Freezes my system now

sorry i am greek i dont know good english what underscore means?


 

is this is the right email address?

 

email: evolution_studios@scee.net ???

is that ok?

 

 i am going to send a feedback 2.

 

game freezes on 'Sony Copmputer entertainment presents" logo. so online as offline its has benn glithched since the 1.03 update but not corrupted.

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Message 16 of 36 (324 Views)
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Level 3
 
Playstation Staff

Re: Patch 1.03 Freezes my system now

@bigdaddygr evolution_studios@scee.net 

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Message 17 of 36 (319 Views)
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Level 2
 
Playstation Staff

Re: Patch 1.03 Freezes my system now

nice avatar tifos hehe :Stupid: ti na pw dld oti na nai.

 

ok i send to evo right now.

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Message 18 of 36 (305 Views)
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Level 3
 
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Re: Patch 1.03 Freezes my system now

 


Phenom_Evolution wrote:

To help us understand this issue, we need saved data from those of you encountering the crash at the title screen.


If you have encountered this crash, please export your "User Save Data" and "Time Attack Data" via a USB device and send it to evolution(underscore)studios(at)scee(dot)net so that we are able to investigate further.

 

Also, if any of you have an older version of your game save (from before the update) backed-up, sending that too would be incredibly useful.


 

I have just sent you 3 save files:

- 1 before the update

- 1 after the update (that freezes)

- 1 after the update (that works okay)

 

Judging by the size of those last two, freezing is caused by the fact that the freezing save file part containing profile & progress data is still as big as before the update (as if it is still containing ghost data) and the working profile save file is very small.

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Message 19 of 36 (280 Views)
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Level 9
 
Playstation Staff

Re: Patch 1.03 Freezes my system now

Well done @nerevarmoonstar that sounds like all the info they need. I only have the one after but I am sure there is a way they can use it and see that it freezes. 

 

So is it easy to find on the usb? I have never sent any saved data before so just wanna make sure I send the right thing. 

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Message 20 of 36 (266 Views)
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