PS Vita: General Discussion

[MacronX]

Hopefully you can see if you look towards the bottom right of my Vita screen there is basically what looks like a fingerprint or smudge under the screen and it makes the whole area look lighter. This is not the normal mura effect that everyone is reporting. It is not visible on a black screen, only when there is colour, it is most visible on grey or dark blue.

Really annoyed as I bought a PSP at launch and had to exchange it 4 times to get one without dead pixels. And now this, trypical really.

Anyone else seen anything similar or have any suggestions for what to do. It really bugs me because it is visible in games and very visible on movies especially.

[r4g3rk1d]

Post a video maybe? If i was in your shoes i would return it not find a sultion but return it, the ps vita has bearly been out so this things shouldnt happen unless you dropped it on the floor. But i would return it.

[MacronX]

It definitley hasn't been dropped. It was delivered to my office and basically hasn't even left my desk yet! I don't really see the need of posting a video. It's frustrating, I've emailed the online retailer I got it from but I might let Sony know or something.

[MacronX]

Described the problem to my retailer who is happy to swap it for a replacement or refund. I just hope the new one works perfectly!

[mike20036]

Which retailer did you brought It from? I'm glad you getting a replacement.

[MacronX]

Shopto. Their customer service is always fantastic so I'm glad I got my Vita from them now. To be fair it is clearly faulty though. I'm annoyed at Sony since this is the 5th faulty handheld I've bought from them now lol.

[mike20036]

I get my games from shopto and they never let me down one bit. The customer service Is great If I have any problems. I hope you enjoyed your replacement ps vita when It comes and hopefully should have no more problems with your vita.

[Cpt_Flash_Heart]

Actually it is mura..  It is the same problem with the display.  The safety manual also states some areas will be affected by dark or lighter patches and pretends it's a normal thing.  I hate the black lines and ***** on mine, I'm also contemplating an exchange..

[MacronX]

I see what you mean, I did some further research on the term mura and you're quite right. It's almost like when you press your finger on a TFT monitor screen and it goes light, as if there is some uneven pressure on the screen. According to what I've read this would still count.

I hate how they try to claim that dead pixels and things like this are not a fault. Clearly it's not meant to be like that, other units are not like that and it spoils my enjoyment of the product, especially given the price of it!

Sony should be much more careful with their quality control.

[Cpt_Flash_Heart]

Yup, it's hideous and ugly.  I just turned my brightness up to full and I can still see it on a lot of the textures IN GAME on Uncharted.

Just formatted the system and I'm taking it back tomorrow.