on 31-05-2012 07:49 PM
Despite PMF's unqualified statement on manning-up; I feel for you; something similiar happend with my HTC HD7 a few months back.
Stuff like this all depends on the manufacturer; my PSP was 2 weeks out of warranty when an entire row of pixels went dead and they gave me a free refurbished model as a goodwill gesture; I've found Sony's support to be very decent as of late; so you can always ask them and find out, I was even told that they take the customers word at face-value, (in the case of my PSP, I couldn't find the receipt; but saw that I'd registered it just under 54 weeks previously, and they accepted this as proof of purchase), so as a loyal and honest customer, they may be willing to help you out.
With cases such as this though, since it's defined as malicious or accidental damage not related to a manufacturing fault, it's up to Sony whether they repair it for free or charge you.
If you have contents insurance on your house, you may be able to claim from this, though you may have to pay and excess and your premiums will go up.
To summarise, your options would be as follows:
on 31-05-2012 09:03 PM
on 01-06-2012 12:42 AM
$300; wow, you was lucky; they were £260 here for the 3G model, though my fiancee told me the minimum wage in her state of VA was around $7; whilst it's £6.34 here, (around $10.91 on the exchange rate); but the dude got it right; you need to take care of things, heck, I've got a ZX Spectrum 48k that still works perfectly, (if you're not sure what that is; ask your Grandparents).
Sony are pretty generous, if you ask them nicely you might get lucky, especially if you're a really loyal customer such as myself, (I've even got a top-spec HD camcorder made by Sony.
As the other guy said; if you're letting pretty much everyone use it and just throw it around, then it's to be expected; with high-value stuff like that, I make sure I'm around if the other person is using it, heck, when my fiancee was playing with my Yamaha Tyros 4 keyboard, (which was over a few thousand quid on release), I was watching her like a hawk; as a musician and comedian, the only people I let handle my equipment are my trusted roadies, (yes, I have roadies, lol), and even then I'm supervising them.
Look after your games consoles and they will last a long time, though modern consoles don't seem to last as long, hence my working Speccy.
You may get lucky, you may not; the best thing you can do is try, but you may want to look at getting insurance on the item, either contents insurance on your house property, or something like Protect Your Bubble if they cover it.
on 13-06-2012 02:18 PM
the basic warranty for a PS VIta is one year, the PS Vita was released in 2012 so it's still under warranty even if you don't have the receipt of where you bought it, try to phone Sony and explain it that way, they may exchange it as the year of warranty obviously isn't over
on 09-03-2013 05:56 PM
on 09-03-2013 07:10 PM
Really your complain about a scratch "/ dude count yourself lucky ive dropped my vita and broke the screen i thought Sony would of replaced it but no they said pay us £144 and we will send u a replacement *****!!!!
you drop it and it breaks what do you expect?
the year garantee is not thier to cover accidentle dammage you need to take out a seperate plan for that.
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on 09-03-2013 07:41 PM
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