PS Vita: General Discussion

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Re: PSVita Pre-Order Bonus Question

Had a phone call from Playstation support which turned out to just be them confirming the details... still waiting for a resolution... :smileysad: This is getting a bit silly.

Sven
21 years of selling Amigas/Playstations and the like...
11 years of Amiga Mart too :smileyvery-happy:
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Re: PSVita Pre-Order Bonus Question

I haven't heard anything yet. I'm going to call them back on Friday, it has been 2 weeks then that seems reasonable to me.

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Re: PSVita Pre-Order Bonus Question

I registered on the fourth and haven't heard a thing since the please confirm your email email on the 4th when I first put my code in on the site. I tried again just in case the process wasn't completed and the code is now invalid so it must have been processed at some point. I haven't got the email with the voucher codes though.

 

I've just spoken to an advisor who has "escalated" the matter and says someone will get back to me. A one point she tried to tell me that codes wouldn't be issued as soon as you registered. That's fine but it's been almost three weeks and other people have received their codes.

 

Oh how I miss physical rewards as opposed to digital one :smileytongue: :xLol:

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Re: PSVita Pre-Order Bonus Question

Playstation NL indicated to me they had received an internal memo indicating something did go wrong and it will take several weeks to figure it out and resend the codes to the players that haven't gotten them yet.
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Level 1

Level 1
ik786
Posts: 80
Registered: ‎15-06-2010
Message 25 of 147 (624 Views)

Re: PSVita Pre-Order Bonus Question

I called them they had no clue what it was lmfao just hope they don't messabout with Forbisha says or il flip :-|
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Level 6

Level 6
mike20036
Posts: 2,150
Registered: ‎20-07-2008
Message 26 of 147 (603 Views)

Re: PSVita Pre-Order Bonus Question

Still waiting for my code to come to my email. But nothing there yet I will give them till next week. If not I will ring them up to see where my code Is.

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Level 5

Level 5
ocelot07
Posts: 10,235
Registered: ‎18-08-2006
Message 27 of 147 (582 Views)

Re: PSVita Pre-Order Bonus Question

Entered my code about 4 days ago now. Still noting however I did get a email with my Resistance Burning Sky Theme from Sony last night.

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Level 6

Level 6
mike20036
Posts: 2,150
Registered: ‎20-07-2008
Message 28 of 147 (569 Views)

Re: PSVita Pre-Order Bonus Question


ocelot07 wrote:
Entered my code about 4 days ago now. Still noting however I did get a email with my Resistance Burning Sky Theme from Sony last night.

 

I got those themes last night as well.

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Level 1

Level 1
jimson483
Posts: 10
Registered: ‎24-12-2011
Message 29 of 147 (552 Views)

Re: PSVita Pre-Order Bonus Question

Does anyone know if trying again would stop the first time from going through?
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Re: PSVita Pre-Order Bonus Question

I tried again and it just said "There is a problem with this code". That's why I phoned Sony. Still waiting on a reply but it is boxing day and guess they weren't able to come up with a solution before the holidays started. :smileyindifferent:

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