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Playstation Staff

Re: C2-12383-7 error when trying to install Tales From Space?

Hello Sony can you answer us please.
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Message 31 of 55 (425 Views)
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Level 1
 
Playstation Staff

Re: C2-12383-7 error when trying to install Tales From Space?

Anybody had a refund on this yet ?

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Message 32 of 55 (355 Views)
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Playstation Staff

Re: C2-12383-7 error when trying to install Tales From Space?


xDeathAwaitsU wrote:

Anybody had a refund on this yet ?


Hi guys,

 

The refunds for Tales from Space should be automatic, however no timespan was provided for this.

 

As you are still waiting I will query this and update when I have clarification on when these will be processed for those waiting.

 

Rabid

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Message 33 of 55 (349 Views)
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Level 2
 
Playstation Staff

Re: C2-12383-7 error when trying to install Tales From Space?

Hi, still waiting for a refund also.

If I go ahead and buy it again will this affect my refund in anyway?

Not that I really need another game to play at mo :smileyhappy:
Cheers.
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Message 34 of 55 (346 Views)
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Playstation Staff

Re: C2-12383-7 error when trying to install Tales From Space?

I also bought this game on day one - got the install error - tried redownloading - still faulty.

Now it says I have to buy it again!

 

Still NOT had a refund from the first time. Come on Sony - get a grip!!

 

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Message 35 of 55 (325 Views)
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Level 1
 
Playstation Staff

Re: C2-12383-7 error when trying to install Tales From Space?

I just had a call from customer services (after I'd completed one of those customer satisfcation surveys) - they are still processing the mass refund and the process can take up to two weeks.  I pointed out that I bought the game before the 22nd so 2 weeks is nearly up - and I was just told there were no gaurantees it would be done in this time.

 

I appreciate that there are a lot of accouts to work through - but surely it should have been done by now?

 

Not sure if I can be bothered to buy this game again after all this hassle. :smileysad:

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Message 36 of 55 (290 Views)
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Level 1
 
Playstation Staff

Re: C2-12383-7 error when trying to install Tales From Space?

[ Edited ]

You should be botherd to buy it again matey it's v good at least it's just 5 pound we are waiting on and not 30 right ? :smileyfrustrated:

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Message 37 of 55 (270 Views)
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Level 1
 
Playstation Staff

Re: C2-12383-7 error when trying to install Tales From Space?

Still also waiting on my refund

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Message 38 of 55 (250 Views)
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Level 1
 
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Re: C2-12383-7 error when trying to install Tales From Space?

any updates guys?

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Message 39 of 55 (202 Views)
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Level 1
 
Playstation Staff

Re: C2-12383-7 error when trying to install Tales From Space?

no time frame on refunds but they will come thats all the guy on the phone will say
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Message 40 of 55 (200 Views)
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