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22 Feb 2012
By RabidWalker

RabidWalker

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Issue with emailed Vita pre order discount codes (for 4 games selection)

154 Replies 3,929 Views Created 22-02-2012

We are aware that there is currently an issue with the vouchers which have been emailed to those who pre-ordered the Vita. The codes provide a discount to one of four titles: Little Deviants, Super Stardust Delta, Hustle Kings, and Escape Plan.

 

The email text will mention that the code is for a certain game, but when redeemed will unlock a different  game.

 

Our marketing team are currently looking into this.

 

The affected vouchers have been temporarily de-activated so no other customers will be able to redeem them at this time.

 

As soon as more information is available I will update the thread.

 

Rabid

 

 

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Hi guys,

 

We have received confirmation that beginning this evening, registered users will be sent a follow up email with an active voucher code to claim £5 on the game of your choice. Users who received a voucher code today, which they were unable to redeem, should wait to receive their follow up email and redeem the voucher code provided in order to receive their discount.

 

Users who did redeem their voucher code this morning and discovered that their discount did not apply to the title they had chosen will also receive the follow up email with a voucher code. These consumers should redeem this voucher code to obtain a discount applied to the title they originally chose.

 

Any queries let me know,

 

Rabid

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Re: Issue with emailed Vita pre order discount codes (for 4 games selection)

[ Edited ]


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bravo9zero

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This is great to hear, thank you!

What about people like me, who rushed through the menus and redeeemed the code by accident?

Will I be emailed a new code for Super Stardust?

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BlackKnightJP

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Thanks for the update on the issue. I guess we will have to wait now until it's resolved.
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Re: Issue with emailed Vita pre order discount codes (for 4 games selection)

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FIGHTFULL

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I hope it's fixed verry soon because i want to play stardust :(
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Another sony balls up. One after another will they ever learn.

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wisnk

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Another Fail for Sony, its a shame for sutch a big Company.

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PsychoboyUK

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Thanks for the heads up RW appriciated :)

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Canand1

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Ah so thats why I cant activate my £5 discount
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does that inc codes from game? pd for moterstorm got hussle kings.
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Glad to hear this being looked into!

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Can someone enlighten me as to whether the codes from eu preorder packs will work on a uk account? Maybe a silly question but this would help me! Cheers
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Jut1233456

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I have the avatar and home rubbish, but still no discount codes or Frobisher
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Jackering

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Im the same as Jut.

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Jackering

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Change that, Just got all my codes.....finally.
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DazDaDuFF

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i have not even recieved a code weather it was wrong or wright.

i baught the console on preorder so i could have a game on discount and now i find out we are going to have to wait for the game on discount thats terrible sony terriblee terrible terrible

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Hey guys, any news on this yet?  Im itching to buy escape plan but as of 16:52 my code still tells me it is invalid.

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Re: Issue with emailed Vita pre order discount codes (for 4 games selection)

------------------------------------------------------------------------------------------------
If Villains bully low level Heros or camp building exits for kills, then they are scum (Villains by nature).
But, if Heros kill low level Villains and attack on sight, then they are serving out justice (Heros by nature).
Whichever way you look at it, they are playing the role they signed up for...

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Well to be fair it's a £5 discount which I was using towards Escape Plan... Il just download Stardust while I wait for the code...

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Ah so that's why I've had no email after redeeming my preorder code
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Any news yet? :(
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Re: Issue with emailed Vita pre order discount codes (for 4 games selection)

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RabidWalker

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Hi guys,

 

We have received confirmation that beginning this evening, registered users will be sent a follow up email with an active voucher code to claim £5 on the game of your choice. Users who received a voucher code today, which they were unable to redeem, should wait to receive their follow up email and redeem the voucher code provided in order to receive their discount.

 

Users who did redeem their voucher code this morning and discovered that their discount did not apply to the title they had chosen will also receive the follow up email with a voucher code. These consumers should redeem this voucher code to obtain a discount applied to the title they originally chose.

 

Any queries let me know,

 

Rabid

Re: Issue with emailed Vita pre order discount codes (for 4 games selection)

[ Edited ]


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Thanks for letting us know :)

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