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22 Feb 2012
By RabidWalker

RabidWalker

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Issue with emailed Vita pre order discount codes (for 4 games selection)

154 Replies 4,190 Views Created 22-02-2012

We are aware that there is currently an issue with the vouchers which have been emailed to those who pre-ordered the Vita. The codes provide a discount to one of four titles: Little Deviants, Super Stardust Delta, Hustle Kings, and Escape Plan.

 

The email text will mention that the code is for a certain game, but when redeemed will unlock a different  game.

 

Our marketing team are currently looking into this.

 

The affected vouchers have been temporarily de-activated so no other customers will be able to redeem them at this time.

 

As soon as more information is available I will update the thread.

 

Rabid

 

 

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Hi guys,

 

We have received confirmation that beginning this evening, registered users will be sent a follow up email with an active voucher code to claim £5 on the game of your choice. Users who received a voucher code today, which they were unable to redeem, should wait to receive their follow up email and redeem the voucher code provided in order to receive their discount.

 

Users who did redeem their voucher code this morning and discovered that their discount did not apply to the title they had chosen will also receive the follow up email with a voucher code. These consumers should redeem this voucher code to obtain a discount applied to the title they originally chose.

 

Any queries let me know,

 

Rabid

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Re: Issue with emailed Vita pre order discount codes (for 4 games selection)

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Stewart1988

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Still nothing after entering my pre order code last Thursday!

 

Come on Sony I want to play Escape Plan. :(

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chaos1612

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My Super Stardust Delta discount voucher code still isn't working. Haven't received a new one neither if they was meant to be sent out.
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DaddiRobbO

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Hi I experienced exactly the same for my little deviants code when I add to cart after putting my five pound voucher code no discount is applied
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JKrohn1

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Tried to claim mine today, i got the eu.playstation.com site is down message. I got the email and clicked the link asked for the £5 off Escape Plan then the site down for maintenance message popped up. I havent received any other emails. I tried to go back in but i kept getting link used page which showed the Site Down message.

 

been a few hours and still nothing.

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MCBladeRun

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I redeemed my Vita pre-order code but havn't recieved any further emails for redeeming my £5 discount on 1 of 4 games yet.

 

Think I got caught in between the voucher's being deactivated and receiving my first email from the pre-order code.

 

Any help much appreciated thanks.

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Re: Issue with emailed Vita pre order discount codes (for 4 games selection)

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SWOS

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Redeemed my voucher last night and requested discount on Escape Plan and haven't received my voucher codes yet. Anyone know if Sony are having issues with sending out the codes?
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Re: Issue with emailed Vita pre order discount codes (for 4 games selection)


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pul_001

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..same here. I never got the discount code..

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nemo20000

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Same here: No emailed discount code.

 

In desperation I tried the whole thing again but the preorder code is rejected. Note I got both email confirmation emails, just no discount code email. :-(

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Re: Issue with emailed Vita pre order discount codes (for 4 games selection)

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