New messages in the last hour
Get a response within minutes
92% percent of messages responded to
Set up a master acc & a sub account, but when my son tries to sign in on the sub account error message says You must sign in with the account that is linked with this PS Vita system (NP-2100-3)
How do i link to his account so he can use it?
Parental cotrols no use if he can't sig in!
Solved! Go to solution
Not 100% sure but I think you can only have one account linked to a Vita at a time.
Possible solution is to get another memory card as the cards are what bounds the vita to each account. Nice little ploy by Sony that one!!
Thanks, I think!
Once an account is linked can you un-link it ?
Same issue with signing in with sub account details. i have been trying for hours and after formatting system and memory card 10 times still nothing!not very high tech personally but surely whole sub account totally pointless??
This is appalling, I'm having exactly the same problem "You must sign in with the account that is linked with this PS Vita system" NP-2077-6.
I've created a sub-account for my son. The PS is linked to my account and therefore his. I'm not going to create an adult account for him as this removes the protection I want him to have (he's 8). How the hell do I get that damn machine to link to him and his account so that he can play it in safety!
I'm getting really fed with Sony. Great products, crap customer support / documention.
Read the post. It's not whether it's one or more, it's that it's mine and it needs to be my sons otherwise the privacy / protection is meaningless.
Hi, I'm having the same problem. I managed to unlink my master account from my sons PS Vita and it then restarted but it won't accept my son's account details even though I have a sub account set up for him. What was your solution in the end? Thanks.
I created an account on the vita using my sons age, it said he was to young and i needed a master account, no instructions about how this should be done, so created an account using my age thinking that the ability to create a sub account would then acticvate... nope.
Spent an hour looking through all menu items and the very very poor help on the subject. still dont know how to do it.. guess it must be a webdite only function.
Finally after downloading the content manager as it seemed to imply in help this is what was needed I searched the web and ended up here.
Thank providence I did, reading the problems of changing accounts and of restricted downloads (my son is a mature 15, but would have problems with Assassins Creed i bought him).
This is obviously a total fail on Sony's part, both in regard to complete lack of clear instructions on and from the device you have just bought, hiiden censorship and restricting the device to only one user.
My son will now have to be me as i am not going to spend another two hours agonising about how to change the device so its his and hitting all the problems here.
In about 2 days when it downloads the games I have bought he might actually get to play it.
Sort yourself out Sony you are better than this!
Same here. Ended up here as the vitas i got my 2 are flawed by the whole sub account. Why have a parental control when as a parent there is no control as Sony are pulling all the strings. How can i get apps such as skype for a sub account? Complete waste of money so far as there unable to interact with friends
The soft memory reset options do not erase the original PSN account info.
SOLUTION: The device requires a hard reset into Safe mode where you then restore the system. Have to turn device off. Next hold down PS, R and Power buttons for 5 seconds. A menu comes up with a blue background. Pick the restore system option
Have exactly the same problem. Son's vita was our first ps machine. Set up master account and sub account but could not get vita to sign in on anything other than master account. Subsequently bought vita for other son so a completely new memory card and cannot get the new machine to sign on to sub account either (have not entered master account on second machine so card and machine untainted). Any ideas?
you most restore the ps vita system in order to login with a different account
I am having the same problem with my sons ps vita. Master account shows my name, sub account his but when ps vita linked it showed my user name. Restored vita to factory settings and formatted memory stick but still will not let him sign in on sub account. Any idea?
my accounts a sub and it let me just sign in so it does work, i no thats not much help but at least you now know you can do it
Website ©2016 Sony Interactive Entertainment Europe Limited. All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. More info