Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 111

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

Accepted Solution

View Original

Problem Solved

View Original Post
14 Feb 2013
By Netheri

Netheri

  • Offline
21%
02 Rank
Progress

Changing password without knowing the birthday.

3 Replies 573 Views Created 14-02-2013
14 Feb 2013
By Netheri

So, my little less intelligent brother let his friend make the account for him and used wrong birthday (who knows why) so now we can't change the password, as my brother has forgotten it. Is there a way to change the password without the birthday?

Reply
0 Kudos
Reply
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel

Accepted Solution

View Original

Problem Solved

View Original Post
09
/16

fi8767

  • Offline
96%
09 Rank
Progress
fi8767
Accepted Solution

Contact Playstation customer support and inform them of your issue, they should be able to help you out

The phone number is 0844 736 0595 for the UK
Or email: help@uk.playstation.com


For other countries go to:
http://www.community.eu.playstation.com/t5/Technical-Help/Contact-Us-Playstation-Support-Number/m-p/...

Reply
0 Kudos

Re: Changing password without knowing the birthday.

Accepted Solution

View Original

Problem Solved

View Original Post
MVP
10
/16

strangeplaice

  • MVP
  • Offline
95%
10 Rank
Progress
strangeplaice
Accepted Solution

If you lie on PSN sign up then there isn't much you can do. Sorry to disappoint. Basically, all you can do is sign up again unless you can prove to Customer Support that you're you by proving all the other details on the account.

 

 Don't lie on important forms ;)

Reply
0 Kudos

Re: Changing password without knowing the birthday.



Accepted Solution

View Original

Problem Solved

View Original Post
08
/16

mh637099

  • Offline
80%
08 Rank
Progress
mh637099
Accepted Solution
There used to be a security question thingy
Reply
0 Kudos

Re: Changing password without knowing the birthday.

View our house rules for posts
Post Reply Update Reply Cancel