Reply
30 Oct 2012
By redmjm

redmjm

  • Offline
21%
02 Rank
Progress
Playstation Staff
Accepted Solution

Error 8002314a

6 Replies 19,838 Views Created 30-10-2012

Hi I have just added to new users to my ps3 and have tried adding their PSN id to them and keep getting this error code. I have been told it is the PSN may be corrupt, However I have been on the phone to Playstation and they told me add new ports to the router which I've done but still the same error code.

 

Any advice welcome.

Reply
0 Kudos
Message 1 of 7 (19,838 Views)
Reply
0 Kudos
RabidWalker
Beta Tester
04
/16

RabidWalker

  • Beta Tester
  • Offline
88%
04 Rank
Progress
Playstation Staff

Re: Error 8002314a


redmjm wrote:

Hi I have just added to new users to my ps3 and have tried adding their PSN id to them and keep getting this error code. I have been told it is the PSN may be corrupt, However I have been on the phone to Playstation and they told me add new ports to the router which I've done but still the same error code.

 

Any advice welcome.


Hi redmjm,

 

The suggestion with this error code it that there is a corruption with the account, what you can try is creating another new user on the console and signing in with this account information to see if this works.

 

Let me know how you get on!

 

Rabid

 



Reply
0 Kudos
Message 2 of 7 (19,760 Views)
Reply
0 Kudos
sybel68
01
/16

sybel68

  • Offline
86%
01 Rank
Progress
Playstation Staff

Re: Error 8002314a

Just had this problem with error code 8002314A when creating a sub-account. Finally logged into PlayStation Network's Web site with the sub-account info; no security question was set up yet. Set up question, then went back to the PS and was finally able to activate.

Reply
0 Kudos
Message 3 of 7 (19,659 Views)
Reply
0 Kudos
Clearblusky311
02
/16

Clearblusky311

  • Offline
21%
02 Rank
Progress
Playstation Staff

Re: Error 8002314a

I was having the same problem and your suggestion worked.  Thank you sybel68!!

Reply
0 Kudos
Message 4 of 7 (19,459 Views)
Reply
0 Kudos
cool_car_dood
01
/16

cool_car_dood

  • Offline
86%
01 Rank
Progress
Playstation Staff

Re: Error 8002314a

You were right!!!!!!!!!!!!!!!!

 

Reply
0 Kudos
Message 5 of 7 (18,084 Views)
Reply
0 Kudos
BlackViking55
01
/16

BlackViking55

  • Offline
94%
01 Rank
Progress
Playstation Staff

Re: Error 8002314a

Had the same error but somehow I had to go to the www.sonycomputerentertainment.com website with the sub account details and then clicked the icon to register a play station system land that gave the option to set he security question voila all was then ok.

 

Reply
0 Kudos
Message 6 of 7 (16,611 Views)
Reply
0 Kudos
unit361
01
/16

unit361

  • Offline
94%
01 Rank
Progress
Playstation Staff

Re: Error 8002314a

Worked
Reply
0 Kudos
Message 7 of 7 (16,420 Views)
Reply
0 Kudos