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30 Oct 2012
By redmjm

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Playstation Staff
Accepted Solution

Error 8002314a

6 Replies 15,939 Views Created 30-10-2012

Hi I have just added to new users to my ps3 and have tried adding their PSN id to them and keep getting this error code. I have been told it is the PSN may be corrupt, However I have been on the phone to Playstation and they told me add new ports to the router which I've done but still the same error code.

 

Any advice welcome.

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Message 1 of 7 (15,939 Views)
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Playstation Staff

Re: Error 8002314a


redmjm wrote:

Hi I have just added to new users to my ps3 and have tried adding their PSN id to them and keep getting this error code. I have been told it is the PSN may be corrupt, However I have been on the phone to Playstation and they told me add new ports to the router which I've done but still the same error code.

 

Any advice welcome.


Hi redmjm,

 

The suggestion with this error code it that there is a corruption with the account, what you can try is creating another new user on the console and signing in with this account information to see if this works.

 

Let me know how you get on!

 

Rabid

 

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Message 2 of 7 (15,861 Views)
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Re: Error 8002314a

Just had this problem with error code 8002314A when creating a sub-account. Finally logged into PlayStation Network's Web site with the sub-account info; no security question was set up yet. Set up question, then went back to the PS and was finally able to activate.

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Message 3 of 7 (15,760 Views)
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Re: Error 8002314a

I was having the same problem and your suggestion worked.  Thank you sybel68!!

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Message 4 of 7 (15,560 Views)
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Re: Error 8002314a

You were right!!!!!!!!!!!!!!!!

 

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Message 5 of 7 (14,185 Views)
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Re: Error 8002314a

Had the same error but somehow I had to go to the www.sonycomputerentertainment.com website with the sub account details and then clicked the icon to register a play station system land that gave the option to set he security question voila all was then ok.

 

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Message 6 of 7 (12,712 Views)
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Re: Error 8002314a

Worked
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