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24 Mar 2007
By Oo_Alias_oO

Oo_Alias_oO

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Error Codes and Other Infomation

1,316 Replies 232,409 Views Created 24-03-2007
Hey, here is a list and a reason of some of the error codes you may encounter whilst connecting your PS3 online, also the required ports need to be opened in order to play online.

Playstation Network Required Ports

TCP 80
TCP 443
TCP 5223
UDP 3478
UDP 3479
UDP 3658
TCP/UDP 9293 (remote start)

Playstation Online Game Ports

Call of Duty 3:

UDP 3074
TCP 3074

MotorStorm

UDP 3659
UDP 3660

Resistance: Fall of Man

UDP 6505
UDP 6999

Playstation 3 Error Code List

0710102 - DNS Error; No DSN server available.

8001050B - Will not play demo hard drive games, when blue-ray disc is inserted - Cause unknown

80010510 - Will not play hard drive games - Cause unknown

8002b241 - DVI has no audio.

80028EA5 - Unknown

80029023 - Exchanging Key Information exchange has timed out

80029024 - The attempt to obtain an IP address has timed out

80029564 - Downloaded Game will not install - Cause unknown

8002F997 - Can not update XMB firmware

8003051E - Game will not Save

80031150 - System Settings Fail to Save - Possible Blue Screen "Setting information is corrupted.Press the x button to repair and restore default"

80130203 - PS3 connects to internet but not to network - Typically means that the required ports are not open to connect to store but PS3 can connect to internet.

80710092 - "An error has occured. you've been signed out from the ps network" - (connection dropped?)

80710102 - PS3 Cannot connect to the router with current IP information - Try rebooting your router

80710541 - The connection to the server timed out.

80710B23 - PS3 Network is Down or PS3 Network is too busy to respond

80710D23 - Turn the PS3 off for a bit (30 minutes give or take) with the power toggle (not standby mode).

80029024 -"Cannot Obtain an IP address".

80028EA5 Unknown - User cannot connect to PS3 network. Sony told the user to send the machine in.

8002b241 - DVI has no audio

8001050B - "Will not play demo hard drive games, (when blue-ray disc is inserted) - cause unknown".

8002F997 - Trying to Update the Firmware, copying to a file and installing from a USB drive falied".

80710016 - Playstation Network is down.

8013013E - WEP Key error, change WEP key to all numbers (on router homepage) and try agian, or which to WPA.

8071053D - Hard boot the PS3, turn off the PS3 to stand-by, flip off the back swtich and remove the power cord. Then shut off your modem/router, for about 5 mintues, then turn the modem back up first and let it sync, then turn the router back on(if using one) and let it sycn. Reconnect your power cable and flip the back swtich up again. Then make a new network connnection.

8013030F - Check Router Page, SSID Broadcasting possibly off.

8002F994 - To many people downloading the update just sit back until the morning around 5am - 11am and you should be able to get it.

80410A0B - Internal PSP error, hardware fault. Send back to be replaced/fixed.

80028F10 - Go to Display Settings then HDMI (or whatever your connection is) and choose Automactic, not Custom. I always had it on Custom before. Seems when you choose Automatic it allows the PS3 to select 50hz which is what you need for PAL games that don't support 60hz.

8002A705 - Unable to connect to server/host. Check router port configuration.

80030920 - An error occurred during the copy operation. The file may be corrupt or there isnt enough memory. Try copying data from original source.

If you feel that any of these error codes are incorrect or need more infomation adding. Please feel free to contact me or a mod ;)

Router Infomation

Router Make: Belkin
IP Address: 192.168.2.1
No Default Password.

Router Make:Netgear (through Sky BB) DG834GT
IP Address: 192.168.0.1
User:admin
Password:sky

Router: Netgear DG834(PN)
IP Address: 192.168.0.1
Password: password
N.B Due to their interpretation of the 802.11n protocol. The PS3 must have problems with the router compatibility and as it isn't yet a ratified standard (not Sonys fault). (By Mulletino)

BT HOMEHUB
192.168.1.254
Login: Admin
Password: admin / password (one or the other)

Router Make: Linksys
IP Address: 192.168.1.1
User: Admin
Password: Admin
LABELS:
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01
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[PJ24]

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It doesn't list my error (8013013E).
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02
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baby_r_u_down

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i've got a error 8002a321 does anyone know what it is ???

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List of PS3 Error Codes

01
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[scottlister]

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" PS3 Cannot connect to the router with current IP information - Try rebooting your router"

does that mean take it out and then put it back in?
I've done that serviral times and its failed :(
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02
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BUXEY_123

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howd u do that do u just unplug it or do u have to do it manually through the computer ??

 

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02
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misfittazz

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no, theres a button on the router, you need to press the button & it will rebboot

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03
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Oo_Alias_oO

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Yeh, also it means you havent suppiled the router with enough IP infomation to get it to let it into the network...
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01
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[scottlister]

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EDIT: May this help?
Every time i connect my PS3 this comes up in the corner:


How do i give it more?
Thanks :)
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03
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Oo_Alias_oO

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Have you assigned your ps3 an ip along with your Computer? This is what you should be on to assign your computer one.

Re: List of PS3 Error Codes

02
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mihas13

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whats does means the error code 80023017?? i stack and i cant enter in the playstation store and to the account management....please help.......

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03
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TKD-KID

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PSN is undergoing essential maintenance.
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02
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LeeRiches

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Is anyone else having trouble getting back online after the maintenence work???  I've tried using my current account but can't get online so have made a new account but it says I cannot go online using another persons account

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02
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lumkela2

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Hi there, I recently bought a new ps3, and initially had no connectio issues, but now a week later I connect connect to the Internet, psn or online game links with any regularity. I recieved a different error code each time (at least 7 variants). The connection is very slow when it does connect. I am using wireless set up and have a laptop, pc and 3 phones and iPods that can connect no bother, I have switched ps3 off unplugged it let it rest 30 min, re entered the wireless connection details numerous times but no joy, becoming very disheartened with te whole affair, contemplating returning the unit for a refund as it is only a week old. I hav tried contacting the moderators but get a "forbidden" message.
Please offer any help you can
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02
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SpiraldivePara

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Here's a bright idea for a software update.

 

When an error occurs, why not put an error message up on the screen that actually states what the error is, instead of a meaningless "An error has occurred (80023017)". I mean, what is that supposed to mean? There is a list of error codes available on the net - how hard can it be to implement their meaning into the PS3 operating system.

 

I mean, I can't log into PSN today, for some reason. Not changed any settings, just came home logged in.... &........"An error has occurred (80023017)". Meaningless!!!

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02
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trueblue1976

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Same here. Keep getting error 80023017 even after restarting.  Checked Internet settings but it keeps failing on the Playstation Network check so obviously something wrong at there end.  Very annoying that there is no announcemnet on the web site to advise users or upddate on status.

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02
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sleddogg319

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having same issue wireless linksys wrt54g router -- secondary dns is 0.0.0.0 have internet but no network
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01
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[scottlister]

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Yep i followed your instructions on your other thread. :)
my obtain IP address part is succeeded
but my internet conection is failing :(
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BC-AD-Infinity

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I had the same problem but only found out that I did not have my router enabled for cloning MAC Address.  Please enable this and if I'm not mistaken, there should be a button there with "Enable Cloning" or "Enable Mac Address Cloning".  

 

Basically, having a router is to enable you to have more than one connection to the internet via hardware or wireless.  All have a different MAC Address assigned to their Integrated Wireless Card or Wired NIC [Network Interface Card}.  Sony PS3's or any other device that is enabled to connect to the internet also has this MAC address to.  This address is unique and there is no other out there like it or with the same code or MAC Address. 

 

ISP {Internet Service Providers} will sometime not allow their home customes with just a home account to be able to have mutliple PC's on their network as companies have tried this due to high costs for businesses.  But now, comes the Router, { A device that allows mulitple PC's to connect by hiding behind the Internet - Somewhat or think of a doorway leading from your house to the outside world}.  This gateway, Router, can be used as a deterent from Hacker trying to gain access to a persons PC.  I'm not saying they can't but only saying that it takes more time to get through the Router & then to the PC if it's configured properly. Secured & that ports are secured along with changing the passwords as soon as you get them hooked up from Modem via Router, Router via PC or Laptop.  As soon as you hook it up you are to make sure you change the password on the Router immediately.  The manual for each Router Device has this information in it on how to change the Routers Password.

 

By allowing MAC Cloning ur are making your ISP think that there is only one PC or Laptop or any device being used on the internet or their network.  It sees the router as the PC that was assigned or the PC that had the ISP Softwared loaded onto it.  I don't use ISP Software but only configure my PC to see the router & if your not getting a connection then it sounds like you don't have MAC Address Cloning enabled on your Router.  

 

Afterwards, start looking & "READING THE MANUAL" to find out how to set up Port Forwarding on your Router so you're not getting disconnected as much by Sony while being on PSNH or PS3 games.  I'm still learning but I'm learning as I go along so I can give it to you.. AMEN!!

 

BC-AD-Infinity signing off.

 

PS: Hope this information is good for some.  I know, I'm wordy but I'm working on that too.

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03
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Oo_Alias_oO

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What have you assigned your PS3's IP address as? It needs to be inrange of your routers. Also do you have WEP on your router ?, you will need to put a key into the ps3 if you do...
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[scottlister]

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Here is the information my PS3 has in it.
and my error screen:








And i don't know what a WEP is...:(
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02
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Grongan

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hay man im havin the same problems u r it says obtain IP address succeeded but the internet connection failed and at the bottem it says (an error occurred during communication with the server. this is a DNS error (80710102) ) how did u get it sorted please help lol.
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