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03 Aug 2012

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Playstation Staff

I have been hacked and need help getting my account back

2 Replies 115 Views Created 04-08-2012

Ohk so My account was hacked about a year ago, they changed my password and email so I couldnt access it again. I didn't really care at the time because I had no credit card on it, and all I had purchased was the black ops map packs. So I created a new account on my ps3 and just played on that. Well now, I really want my account back and any help would be appreciated. Thank you all in advance:smileyhappy:

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Level 13
 
Playstation Staff

Re: I have been hacked and need help getting my account back

Call sony customer support and inform them, they should be able to help you out

Its 0844 736 0595 for the UK

For other countries go to:
http://www.community.eu.playstation.com/t5/Technical-Help/Contact-Us-Playstation-Support-Number/m-p/...

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Playstation Staff

Re: I have been hacked and need help getting my account back

Hi XxCH1C0xX, 

 

If your account was accessed by another user and the sign in ID (e-mail address) has been changed you should be able to recover the account by contacting PlayStation Support and confirming your account details with the advisor. 

 

Let me know how you get on.

 

SFZ






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