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05 May 2012
By jonteo12

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PS3 new internal hd installed - initial setup problem

17 Replies 458 Views Created 05-05-2012
05 May 2012
By jonteo12

my ps3 internal hd recently got corrupted i dont know how and i just bought me a new toshiba 80g 5400rpm SATA hd. i put it in my ps3, installed the 4.11 firmware from a pendrive (downloaded the 4.11 firmware straight into the PS3>UPDATE file on a PC). seemed to work fine until the initial setup came up when the ps3 restarted after installing the firmware. i chose english UK then it asked me whether i wanted video and audio to be output to a HDMI which was detected and i clicked yes. the screen went black and fter around 10 seconds, the whole initial setup restarted with the first option coming up again (which was selecting the language). cn anywone help?

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McNeilio

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u need to accept it once u have clicked yes to hdmi connection

if you are not on the hdmi channel then u need to switch over and accept
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Re: PS3 new internal hd installed - initial setup problem


Let the others come after us. We welcome the chase
Bill Struth 1875-1956

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.....just goes black, and the whole initial set up restarts and goe back to the beginning of it

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i mean the screen goes black after i click yes....then the whole initial setup restarts and goes back to the first option which is to select the language

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strangeplaice

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Tell it not to use HDMI and see if that gets you past the setup phase. If that works, you can apply HDMI in the display settings section of the XMB :)
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i tried that - doesnt work

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also i just checked the status of the hd (holding on to the power button and waiting for 2 beeps) and it said the hd was found to be corrupted.....and this is a new hd right out of its packaging

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strangeplaice

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That's safe mode. Pressing restore database will always display that, then attempt to resolve any problems with the database.

Try using the bottom option of the safe mode and reinstalling the firmware.
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tried that...and the database thing both dont work

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strangeplaice

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So have you tried all the safe mode options?
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yup tried all

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If none of them work and you have no way of getting into the system then it's going to need replaced :( are you under your warranty? (had the PS3 < a year)
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ive had mine now for about 1.5 years now

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Aww :(

Replacements are free under a year, over a year and Sony charge £130 for them.

A third party may be able to fix it for less, though a reputable one is best. Expect that to be around £40-£80 dependant on the exact issue.
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where do i go to get my ps3 replaced by sony????

 

and what shops can i send it to to get it fixed?

 

im in london

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You'll need to call Customer Support for Sony to arrange a replacement. The numbers are available here: http://community.eu.playstation.com/t5/Technical-Help/Contact-Us-Playstation-Support-Number/m-p/3751...

GAME, GameStation and other similar stores may be able to repair it. It depends on the shops in your area.
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Have you tried the options in the hidden menu?

 

There is an article on how to access it here, the title is display reset but it will still take you to the hidden menu where there are lots of other options.

 

http://www.teamk.co.uk/ps3-repairs/plymouth/

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jonkersuk wrote:

Have you tried the options in the hidden menu?

 

There is an article on how to access it here, the title is display reset but it will still take you to the hidden menu where there are lots of other options.

 

http://www.teamk.co.uk/ps3-repairs/plymouth/


That's safe mode. They've already tried it  on the other page ;) There's a more comprehensive guide for anyone looking for it here.

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