Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 117

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

15 Dec 2010
By BronnyTheLeet

BronnyTheLeet

  • Offline
59%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post

Please Help! PS3 NAT Type Failed?

20 Replies 52,550 Views Created 15-12-2010

Please Help! PS3 NAT Type Failed?

Hello Everyone;

This seems to be a very frquent problem with PlayStation 3's, The "NAT type" either fails or is set to 3. Mine however has never been 1, 2 or 3. It's always been "failed" I have searched many forums and websites looking for walkthroughs,guides and tips on how to fix the problem but none of their soloutions have helped.

What I've done so far:
I've forwarded the recommended ports
I have also set the PS3's IP address to DMZ
I've rebooted my PS3's system completely
I have also completely reset my router, and reforwarded the required ports and such.

Without NAT I am unable to access the online features of games but I am still able to access the PSN HOME, the internet and I am also able to add friends, send messages and all that kind of stuff.

Anyone's help is greatly appreciated, Cheers.
Bronson :)

.

Additional Details

Router Details:
Type: Wireless ADSL Router
Brand: D-LINK
Model: DSL-2740B
LABELS:
View our house rules for posts
Post Reply Update Reply Cancel
02
/16

BronnyTheLeet

  • Offline
59%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
BronnyTheLeet
Accepted Solution
80130203 - PS3 connects to internet but not to network - Typically means that the required ports are not open to connect to store but PS3 can connect to internet.
What does this mean?
Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

Award Winner
04
/16

RandAPle4

  • Award Winner
  • Offline
95%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RandAPle4
Accepted Solution

the manual: ftp://files.dlink.com.au/products/DSL-2740B/Manuals/DSL-2740B_C3_Manual_1.00.pdf

 

You will not get a NAT type if you set up your PS3 in a DMZ or set Port forwarding. NAT isn't required in that case. NAT simply sorts out where network trafiic is meant to go when you have several devices in your home but only one IP address on the internet. DMZ and port forwarding do a similar thing in a different way. You also won't get (or require) NAT when your PS3 is the only device (eg with a modem that has a single ethernet port)

 

The manual mentions enabling NAT (page 35)

The manual doesn't mention uPNP. Is it Availble when you do an Internet Connection Test on the PS3?

 

The description of the firmware http://www.dlink.com.au/tech/Download/download.aspx?product=DSL-2740B seems to think it is a feature.

Have you tried upgrading the firmware?

uPNP available and NAT type 2 is the ideal result you're after.

 

PS well done putting the modem/router brand and model up first time :)

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

[ Edited ]


regards
Rob
deader than the ANZ forum :( .
02
/16

BronnyTheLeet

  • Offline
59%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
BronnyTheLeet
Accepted Solution

Alrighty, Thanks for your post mate I totally forgot that routers had manuals because I was thinking that the problem was the PS3 becaue my Wii and XBOX 360 both work fine with my Router, I got the latest firmware update and I also had NAT enabled all along but nothing has really changed.

 

Is there any other ideas or soloutions for this issue or should I contact support via telephone. I'm not sure if they accept calls from 15 year olds though.

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

Award Winner
04
/16

RandAPle4

  • Award Winner
  • Offline
95%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RandAPle4
Accepted Solution

lol.

 

No idea. What do you get from an internet connection test anyway?

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?



regards
Rob
deader than the ANZ forum :( .
02
/16

BronnyTheLeet

  • Offline
59%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
BronnyTheLeet
Accepted Solution

Everything Says Succeeded and UPnP is available every time, but sometimes when I check it in the status it says unavailable (if that means anything) The connection test stops at NAT Type and says "failed" then shows that error code I mentioned earlier.

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

Award Winner
04
/16

RandAPle4

  • Award Winner
  • Offline
95%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RandAPle4
Accepted Solution

Are you using the Easy setup option for your PS3 network settings?

Remove all port forwarding and DMZ on the router (in relation to the PS3 at least).

 

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?



regards
Rob
deader than the ANZ forum :( .
02
/16

BronnyTheLeet

  • Offline
59%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
BronnyTheLeet
Accepted Solution

I have actually tried setting my PS3's IP address and all that so I could put it into a DMZ and I have also tried the "Easy" setup. I've done it with wireless and with an ethernet cable neither have had any success.

 

I'm not sure what it'd accomplish by removing the ports I forwarded and removing the PS3 from the DMZ because everythings always been the same (on the internet statistics for the PS3) it's always been like:

 

IP: Succeeded

Internet: Succeeded

PSN: Succeeded

UPnP: Available

NAT type: Failed

 

Through everything I've done it's never actually altered, I'd be quite happy just to have NAT 3 I really don't care on the quality I just want to play uncharted 2, MW2 and such. I can however play need for speed SHIFT online. So it's only some games, but I'm unsure what determines which games need the NAT to be available and which games don't.

 

Edit I recieved this information from an external source:

Dmz is separate to port forwarding.
If in dmz then all ports are forwarded.
That configuration should always work.
I suggest trying his ps3 at someone elses house.
Then u can say if ps3 or network.
Due to this I think that the ports is completely irrelevant to my issue. Would that mean that I will need to call up Sony or my ISP and ask for some help?
Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

[ Edited ]
Award Winner
04
/16

RandAPle4

  • Award Winner
  • Offline
95%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RandAPle4
Accepted Solution

As I said NAT is only to allow several devices (PCs, consoles, refrigerators!)

to connect to a single IP address (your Internet connection)

No games need NAT.

The reason I advised removing port forwarding is because port forwarding will override any upnp capabilities of your router. In theory putting your ps3 in DMZ should solve all your problems but unfortunately the Internet is not that simple.

I advised using easy setup with no DMZ or port forwarding because these features are not compatible.

There is no way that you will get more than one device (PS3 or Xbox or Wii) without upnp

Easy setup is designed to let your router do all of the configuration for you.

As your link says DMZ overrides all port forwarding.

So it does. But it isn't working is it?

NAT does not apply when you use DMZ.You will not see NAT available when you put your PS3 in DMZ.

So the external source is correct.

I am suggesting removing all port forwarding and DMZ so that you can start with a clean slate.

 

NAT = Network Adress Translation. On the internet you have one address from your ISP but in your home you have several. Your router uses NAT to direct internet trafffic to the the device that asked for it on your home network. Do you see? DMZ bypasses this process. So does port forwarding. Obviously it is not working in your case.

Start with the basics. No port forwarding, No DMZ. Easy setup on your PS3.

And then take it from there.

 

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?



regards
Rob
deader than the ANZ forum :( .
02
/16

BronnyTheLeet

  • Offline
59%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
BronnyTheLeet
Accepted Solution

I think that some games must require NAT because I did as you said (removed all the ports and such) then I went to Uncharted 2 multiplayer and it said that it couldn't connect, please check that you have NAT type 1 to or 3.

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

Award Winner
04
/16

RandAPle4

  • Award Winner
  • Offline
95%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RandAPle4
Accepted Solution

What results do you get if you plug your PS3 in with an ethernet cable?

 

 

 

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?



regards
Rob
deader than the ANZ forum :( .
02
/16

BronnyTheLeet

  • Offline
59%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
BronnyTheLeet
Accepted Solution
I thought that it would effect the outcome, hopefully be better because it would synchronise better or something but the results were exactly the same.
Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

Award Winner
04
/16

RandAPle4

  • Award Winner
  • Offline
95%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RandAPle4
Accepted Solution

Bummer! I only asked because of this. Unfortunately no one replied but at least you're not alone.

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?



regards
Rob
deader than the ANZ forum :( .
Award Winner
04
/16

RandAPle4

  • Award Winner
  • Offline
95%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RandAPle4
Accepted Solution

I think the suggestion to try it at someone elses house is valid. Unless you have another router you can try. I guess it's your parents' router? I guessing the router does have NAT but for some reason the PS3 cannot tell what type it is.

Google your router model. Is your router C2 or C3 hardware version (it says in the top right corner of the web configuration page)? These two have different manuals. C3 has an option to enable/disable NAT but makes no mention of uPnP. C2 does not have an option to isable NAT (and I'm not sure why you'd want to) but it does mention uPNP.

http://support.dlink.com.au/default.asp?model=DSL-2740B

http://portforward.com/english/routers/port_forwarding/Dlink/DSL-2740B/

Sorry I couldn't be more help.

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?



regards
Rob
deader than the ANZ forum :( .
02
/16

SweetMarie420

  • Offline
29%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
SweetMarie420
Accepted Solution

It basically is giving me an attitude problem and it needs to be adjusted fast.  Everything failed but the obtaining of the IP address.

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

Award Winner
04
/16

RandAPle4

  • Award Winner
  • Offline
95%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RandAPle4
Accepted Solution

Hello SweetMarie,

from Ontario you might get more help in your own timezone on the US forum http://community.us.playstation.com/community/support

 

Also, have you tried resetting your modem and router?

 

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?



regards
Rob
deader than the ANZ forum :( .
02
/16

dsta274

  • Offline
22%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
dsta274
Accepted Solution

i dont know why u have to open nat type. shud be as easy as that bt i find most new zealanders are gna giv up on ps3 cos of this problem with mw3 on ps3. why has activision made it so hard. i dont blame people for leaving ps3.

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

02
/16

SweetMarie420

  • Offline
29%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
SweetMarie420
Accepted Solution
I am hard wired and it worked on April 1st, 2012 at 8pm (Ontario time) and now its before 11am on April 2nd, 2012 and I am having massive problems such as Obtain IP Address: Successful, Internet Connection: Failed and so forth and I have an error code of DNS 80710102 and I am mad because I want to play Kingdoms of Amalur: Reckoning.
Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

02
/16

gabikrux

  • Offline
33%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
gabikrux
Accepted Solution
Hey !!

I'm having the same problem now ... did u manage to sort it out?

NAT type failed ...

god help me lol
Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

Award Winner
04
/16

RandAPle4

  • Award Winner
  • Offline
95%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
RandAPle4
Accepted Solution

gabikrux wrote:
Hey !!

I'm having the same problem now ... did u manage to sort it out?

NAT type failed ...

god help me lol

 

More information is required.

What type of modem do you have?

How are you connected to the internet?

How is your PS3 connected to your modem?

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?



regards
Rob
deader than the ANZ forum :( .
02
/16

SergeySagan

  • Offline
22%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
SergeySagan
Accepted Solution

If you re using a router that plugs into the router that is provided by your internet provider router (I have a CableOne router but I use a Netgear Nighthawk R7000 that I use by my network.) What you need to do is turn the secondary router (the Nighthawk in my case) into an Access Point. Some of the newer routers have a setting option to do this very easily, or Google "turn router into Access Point" and you'll find plenty of info on how to do it.

Reply
0 Kudos

Re: Please Help! PS3 NAT Type Failed?

Advanced
You must be signed in to add attachments
View our house rules for posts
Post Reply Update Reply Cancel