somehow someone hacked into my acount and changed the password so i cant get into my acount and he is using it as his own. i know this because i messaged my acount and he asnswered. He is threatening to steal my money. This is identity theft. I tryed calling PSN support but for some reason i cant get thre, keeps hanging up on me. Is there a way to have that acount permanently deleted off PSN before its to late. I tryed reporting the account for stealing my identify but it never works the account name is HYDRO_WALK92, please get rid of this. i asked him to give it back but he said not until i get him an account with WWE13 downloadable content on it which i dont have, please help
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In this case if your account has been compromised you would have to call PlayStation support to remove the billing details and resecure the account.
Have a look at the page here which has the contact information for Europe and the territories and give them a call.
If you have any issues with this let me know,