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06 Jul 2012
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Playstation Staff

Trouble with safe mode!!!!

12 Replies 8,894 Views Created 06-07-2012

Recently i had trouble starting up my ps3(which can be found here->http://community.eu.playstation.com/t5/PlayStation-3-Technical-Help/Please-Help/m-p/16501215#M11287)  and so i resorted to the safe mode option,However after i selected the "restore file system" option, the "preparing please wait" page apeared and after almost 2 hours of waiting the ps3 was still there.How long usualy does it take to prepare? and has anyone any suggestions of what i should do,as i want to play my games asap without losing any of my game saves.Please Help!!!!

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Message 1 of 13 (8,894 Views)
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Level 2
 
Playstation Staff

Re: Trouble with safe mode!!!!

correction "ps3 was still preparing"
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Message 2 of 13 (8,888 Views)
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Level 7
 
Playstation Staff

Re: Trouble with safe mode!!!!

Check the hdd light for activity.
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Message 3 of 13 (8,878 Views)
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Level 2
 
Playstation Staff

Re: Trouble with safe mode!!!!

[ Edited ]

There is no activity with the hdd light.What do you suggest i do now.

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Message 4 of 13 (8,877 Views)
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Level 7
 
Playstation Staff

Re: Trouble with safe mode!!!!

I'd shutdown the machine and try again. It should start shortly after that message. I found this YouTube video of a restore :-

http://www.youtube.com/watch?v=kRTZSjEbkws
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Message 5 of 13 (8,866 Views)
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Level 2
 
Playstation Staff

Re: Trouble with safe mode!!!!

Ive tried it a couple of times now and the hdd light flashed when the system turned on and flashed once when i entered the safe mode menu but hasnt flashed after i press the "restore file system" option.

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Message 6 of 13 (8,864 Views)
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Level 7
 
Playstation Staff

Re: Trouble with safe mode!!!!

That's very odd. Have you updated to firmware 4.21 yet? If not , try the update (preferably via usb stick). Maybe it'll work after that.
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Message 7 of 13 (8,860 Views)
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Level 2
 
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Re: Trouble with safe mode!!!!

there is a small design on the top right hand corner of my screen that is moving freely now however it is still preparing.I own the slim model if that changes anything
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Message 8 of 13 (8,860 Views)
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Level 2
 
Playstation Staff

Re: Trouble with safe mode!!!!

ill do that now
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Message 9 of 13 (8,858 Views)
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Level 2
 
Playstation Staff

Re: Trouble with safe mode!!!!

Thanks for your support,however i ended up ringing the sony helpcenter and the told me that there was no other option other than to "restore ps3 system".Thanks again.

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Message 10 of 13 (8,850 Views)
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