PS3 Support

[#1]

Recently i had trouble starting up my ps3(which can be found here->http://community.eu.playstation.com/t5/PlayStation-3-Technical-Help/Please-Help/m-p/16501215#M11287)  and so i resorted to the safe mode option,However after i selected the "restore file system" option, the "preparing please wait" page apeared and after almost 2 hours of waiting the ps3 was still there.How long usualy does it take to prepare? and has anyone any suggestions of what i should do,as i want to play my games asap without losing any of my game saves.Please Help!!!!

[#2]

correction "ps3 was still preparing"

[#3]

Check the hdd light for activity.

[#4]

There is no activity with the hdd light.What do you suggest i do now.

[#5]

I'd shutdown the machine and try again. It should start shortly after that message. I found this YouTube video of a restore :-

http://www.youtube.com/watch?v=kRTZSjEbkws

[#6]

Ive tried it a couple of times now and the hdd light flashed when the system turned on and flashed once when i entered the safe mode menu but hasnt flashed after i press the "restore file system" option.

[#7]

That's very odd. Have you updated to firmware 4.21 yet? If not , try the update (preferably via usb stick). Maybe it'll work after that.

[#8]

there is a small design on the top right hand corner of my screen that is moving freely now however it is still preparing.I own the slim model if that changes anything

[#9]

ill do that now

[#10]

Thanks for your support,however i ended up ringing the sony helpcenter and the told me that there was no other option other than to "restore ps3 system".Thanks again.