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13 Nov 2012
By Naikashish

Naikashish

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Unable to create sub account

13 Replies 1,122 Views Created 13-11-2012

I am trying to add a sub account but seems to fail at last step after choosing online Id, address details.  Shows the famous error code 80023102 which seems to be associated with credit card in many threads. 

 

I tried adding some funds using browsthroughout ill no success thou funds added successfully. I have used master account to create the sub account, Internet is  also working fine. 

 

what could be the problem?

 

cheers,

ashish

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SuperFastZombie

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SuperFastZombie
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Hi Naikashish,

 

Is there any message when you get the 80023102 error? 

 

As an alternative you can create the Sub Accounts via the SEN website and then link them to the PS3 after.

 

SFZ

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Re: Unable to create sub account



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Naikashish

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it just says " an error has occured 80023102" and nothing else. I can see the sub account created under sub accounts option.

 

Error i have described is wile linking on PS3.

 

Ashish

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Naikashish

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Getting a different error message today - 8002314A. it relates data corruption and suggested logout and relogin. tried but still getting same error.

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SuperFastZombie

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Ok another suggestion is to create a new User on the console then try to link the account to that User.

 

In the mean time I will try to get a bit more info on why your getting these errors.

 

SFZ

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Re: Unable to create sub account



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Jim40766

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Jim40766
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I'm having the exactly same problem, I get the error on the last step of creating sub accounts.

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Re: Unable to create sub account

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Naikashish

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My son has played many levels of his favorite games so i will lose his data if i create another user. Any other option?
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Re: Unable to create sub account

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MajikTom

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I created the new account on SEN, but when I try to link to it with a new User on the PS3, I get the same error at the last step afer entering all the address information and 'confirm'. Is there any news on a fix for this?

 

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Re: Unable to create sub account

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Jonners59

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We are having the same issue.  Was this ever resolved?

 

I set up an account on the PS3 and the Sony Network and then craeted two sub accounts on the network.  My boys have then completed the setup on the PS3, but get the error message as they conform their preferences.

 

Getting very annoying and time consuming.

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Re: Unable to create sub account

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splitscreener

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splitscreener
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Just ran into same issue.  Trying to setup subaccount for my son and after confirming his id, address, gender etc. i select confirm and it gives me the same error has ocurred 80023102  messsage.

 

Sony are you listening.. any ideas?? 

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Re: Unable to create sub account

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pan79

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pan79
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exactly the same here.....I have followed all the steps suggested so far and no joy.....has anyone got an update on what to do?

 

cheers

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JUAN_HIBACHI

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Same freaking here. ***** me off. I am trying to set up gamertag for son on subid and get the same error code. Any options?
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Re: Unable to create sub account

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bootmat

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bootmat
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I was having the same frastrating problem, but I fixed it by logging in from my computer using the sub-account email address and password. It asked me to type in the master email and password and then setup a security question: "Where were you born?" After submitting those it created the account and allowed access from PS3 without going to the confirmation page.

 

Good luck.

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Re: Unable to create sub account

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TheRockinDonkey

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Maybe Sony should get their heads out of their asses and fix this problem. I, on the other hand, should have kept my X-Box.

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Re: Unable to create sub account

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