Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 136

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

29 Dec 2011
By katy-mcdoodle


  • Offline
02 Rank
Playstation Staff

Problem Solved

View Original Post


0 Replies 736 Views Created 29-12-2011



Could anyone please help me with an issue with my PS3 playing 3D blu ray films.


I last used the PS3 to watch a 3D film a couple of months ago and since then I havent used the PS3 at all.  We got a new 3D film for Chistmas however when I put the disc in the PS3 it would only display the following screen:


I checked all the connections but everything was OK, so I tried the other 3D film that we have and now that didnt work either.  I then updated the PS3 to the latest firmware (4.0) and it still didnt work.  The PS3 will play normal blu ray films no problem but whenever I put a 3D blu ray in that is the sreen we get.


I have tried new cables both catagory 1 and high speed.  I have updated TV to the latest software - TV is Samsung UE46C7000.  I then tried to download the Killzone 3 3D demo from the playstation store and to then confuse me further that worked fine - displayed 3D perfect on the screen.  I thought that this may have sorted it but as soon as I put a 3D blu ray back in the PS3 and play it I get the same screen again.


Any sugestions please?


Thanks, Kyle

0 Kudos
View our house rules for posts
Post Reply Update Reply Cancel
You must be signed in to add attachments
View our house rules for posts
Post Reply Update Reply Cancel