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26 Sep 2011
By CHAINSAWTUNE504

CHAINSAWTUNE504

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PS3 problem (Delayed start up, and no audio through AV cable)

19 Replies 775 Views Created 27-09-2011

Hey hows it going. I have a 160GB PS3 slim model it's about 4 months old and I started having problems with it recently. 

First of all it started having this weird delayed start up. after I press the power button i hear the beep and the green light turns green as it should. However nothing shows up onto my SDTV until like 40-50 seconds pass, which it shows the logo and all. Because of this I cannot go to the debug menu or even do the video settings reset.  Everything runs fast after the delay all peacy.

My main concern is that it plays NO AUDIO AT ALL.  No XMB menu clicks, no game sounds, no audio whatsoever now. But sometimes on cold boot i will hear static from the tv when the PS3 logo shows on start up, and that's all.  I'm using standard AV cable bty (red, white, yellow)

Things I've tried
-Full Reformat of ps3 system (took 9 hours to complete) and still both problems remain

- Played around with all the audio settings and made sure they where set for the correct audio setting

-Tried on a different television, still no audio.

-Tried removing hardrive and put it back in 

-Have NOT tried a new AV cable, if static can be heard from the tv when coldbooted on the ps3 logo doesnt that mean its working? Only hear static the first time from cold booting though, if i restart it, it cannot be heard again. And is it possible for only the left and right audio to go out on the av cord, why would the video work perfectly you know?

The system plays games and everything just fine just like I said no audio at all. And once it loads up it works fast.

I have already deleted everything with a full reformat so It's not hardrive space or anything..

Please someone help :[ 

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LarasAider

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If you've tried everything, but the AV cable.... and it's still not sorted; you might of answered your own question. The AV cable controls sound and picture being outputted, so have a jingle around with the AV cable at the back of the TV and see if there's any difference in sound and picture. The worst case, you'd have to replace AV cable.

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Re: PS3 problem (Delayed start up, and no audio through AV cable)

To Gaming... Always Faithful.

Error: Undergoing Maintenance
02
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CHAINSAWTUNE504

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Forgot to mention Ive tried HDMI on my friends HDTV as well and had no audio :(
I made sure all the cables are connected and unplugged and replugged and such to no avail.
From my understanding a ps2 AV cable can be used as well?

and is it possible for just the red and white cable to crap out, but the yellow video one to work fine though? 

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LarasAider

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Go into 'Audio' option under 'video output settings' and set audio to automatic. The PS3 should match the audio being used.

You don't have anything else plugged into your PS3 apart from AV cable, Power lead and a USB lead do you?

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To Gaming... Always Faithful.

Error: Undergoing Maintenance
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CHAINSAWTUNE504

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Theres a way to set it to automatic for non HDMI? It has 3 choices - Hdmi, optical digital, and audio input connector/ scart/ av multi.
I selected the third one.

All i have plugged in is the AV cable directly to my SDTV, the power cord, and my remote is fully charged so no USB.

i researched for hours on the internet and tried all the settings. I'm just not sure what to do anymore.
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LarasAider

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  • Check to see if connectors are in correctly and in the right slots.
  • Check to see mute is not turned on the TV or that volume is set to a certain level
  • Check to see if Audio output matches your TV or speaker set up
  • Run a Test Speaker diagnostic on your TV 
  • Check other trouble shoot options via playstation.com

If none of the above work to resolve the problem try ringing customer service (UK 0844 736 0595)

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Re: PS3 problem (Delayed start up, and no audio through AV cable)

To Gaming... Always Faithful.

Error: Undergoing Maintenance
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abraKAIdabra

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DUUUUUUUUUUUDDDEEEE!!!! I though my ps3 would never play sound again and i had just bought it! YOU JUST SAVED MY PS3!!!!!!!!!!!!!!!! THANK YOU!!!!!

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randallbc7609

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My PS3 is doing the same thing and was wondering if you figured out what was wrong with yours. Thanks
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Firefox2000

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CHAINSAWTUNE504 wrote:

Hey hows it going. I have a 160GB PS3 slim model it's about 4 months old and I started having problems with it recently. 




Take it back to were you got it and get it replaced, your still under warrenty.....assuming its not second hand.

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FooFan73

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Firefox2000 wrote:

CHAINSAWTUNE504 wrote:

Hey hows it going. I have a 160GB PS3 slim model it's about 4 months old and I started having problems with it recently. 




Take it back to were you got it and get it replaced, your still under warrenty.....assuming its not second hand.


 

 

That's what I'd do

 

You've already tried more than enough, it sounds like it's faulty so take it back and exchange it

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Jonesy-ov-s5

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if it is still the same when trying a HDMI lead, i would say the onboard sound processor has packed up. because the full system restore you did should have at least cured any problem with settings and you say you have tried all sorts of audio settings. i would deffo say the sound processor has gone or what ever controlls the sound.

but ye as the above people have said, take it back to the shop you bought it and get a replacement if you bought it brand new that is. its your only option.
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OwenWounds

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are you sure that when you tried the hdmi cable that you then went into the audio options on the ps3 and set it to hdmi?!

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Re: PS3 problem (Delayed start up, and no audio through AV cable)

PS4
Vision - SONY KDL-40W605B
Audio - Q ACOUSTICS MEDIA 4 SOUNDBAR
02
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CHAINSAWTUNE504

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Yes absolutely positive Damn I don't think I have the reciept anymore. is the warrenty available through the store I purchased  or through Sony? If I call sony will they need the reciept?  All I want is my PS3 back to normal xD  Maybe the sound proccessor going out also has something to do with the delayed start up?

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FooFan73

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Your warranty is with the store you bought it from.

 

You don't need the receipt, any proof of purchase will do, so for example if you bought it with a debit or credit card your statement will suffice as proof of purchase.

 

Top tip: ALWAYS keep receipts for at least 12 months

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Jonesy-ov-s5

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oh dear no reciept =no replacement.

should always keep your reciept.
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Re: PS3 problem (Delayed start up, and no audio through AV cable)

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Warren_Jeeves

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I had a problem with a lost receipt when one of my kids PSP's broke, I went to HMV with it (PSP) and said I'd paid by debit card, thinking they would still have the details on their system but they told me they don't keep that info which I thought was strange. The assistant told me if I went to my bank and got a statement showing the purchase then he could help me out.
Anyway, I did just that and it got sorted out right away.
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Warren_Jeeves wrote:
 I went to HMV with it (PSP) and said I'd paid by debit card, thinking they would still have the details on their system but they told me they don't keep that info which I thought was strange. 

 

Shops Do keep histories, the assistant was just crap

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they should have a register for all the consoles tht have been sold, each model number wud be jotted down on the system and it wud have the purchase date and warranty start date. my pc was like this, its a HP and the dvd drive stopped working after 4 months so i phoned them up for a replacement but i dint have reciept but i dint tell them that, they just checked on their computers and it shoed it was in warranty, so got a replacement drive sent out and a shipping label for the old one to send it back.

the big downer is gunna be if the person paid by cash, deffo devo'd then.
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FooFan73 wrote:

Warren_Jeeves wrote:
 I went to HMV with it (PSP) and said I'd paid by debit card, thinking they would still have the details on their system but they told me they don't keep that info which I thought was strange. 

 

Shops Do keep histories, the assistant was just crap


That was my thought too, even just for VAT purposes every transaction has to be logged. 

The assistant in question has always been pretty cool in the past, I've been in there plenty of times before this and he was always helpful and seemed to know more than most assistants do these days.

Oh well, he was really helpful once I showed him my bank statement, so it worked out well in the end.

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Jonesy-ov-s5 wrote:
oh dear no reciept =no replacement.



 

 

Depends. If a shop is feeling help[ful they can still confirm the purchase.

 

Simply tell them what date and approximately what time you bought it and they'll be able to look on their till records as most shops keep 12-13 months of all purchase history on their systems

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