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15 Nov 2013

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Playstation Staff

MY TURTLE BEACH PX4'S WONT WORK WITH MY PS4?

42 Replies 26,388 Views Created 15-11-2013

So I purchased the px4's at midnight along with my ps4 as I was told they would work with the ps4 right out of the box but it turns out I may have been mislead. EVERY TIME I TRY TO PAIR THE PX4'S WITH THE CONSOLE I'M TOLD "cannot find a profile supported by the ps4". Is anybody else having this problem? I've followed the ps4/px4 pairing instructions straight from the turtle beach website and it still wont work.

 

Can anybody let me know what is going on? 

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Message 1 of 43 (26,388 Views)
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Level 7
 
Playstation Staff

Re: MY TURTLE BEACH PX4'S WONT WORK WITH MY PS4?

This is the European forums. You need the American forums here http://community.us.playstation.com/t5/PlayStation-4-Support/

God, this is gonna go on for 2 weeks isn't it? Redirecting the Yanks :Lol:
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Message 2 of 43 (26,386 Views)
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Re: MY TURTLE BEACH PX4'S WONT WORK WITH MY PS4?

Im gonna hide for 2 weeks if thats the case :Argh:


eu.battle.net/wow/en/character/emerald-dream/Bwolf/


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Message 3 of 43 (26,382 Views)
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Re: MY TURTLE BEACH PX4'S WONT WORK WITH MY PS4?

[ Edited ]

The px4's don't pair with Bluetooth or use the chat cable, it connects with the optical for game sound, usb for power and chat i believe so do you have the 1.50 update?


http://www.turtlebeach.com/console-compatibility go here and pick PS4, then your headset then setup up diagram.



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Message 4 of 43 (26,371 Views)
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Re: MY TURTLE BEACH PX4'S WONT WORK WITH MY PS4?

I do have the update and still no such luck. This is unbelievable. Hopefully the problem will be addressed when you guys get the console. 

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Message 5 of 43 (26,314 Views)
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Re : MY TURTLE BEACH PX4'S WONT WORK WITH MY PS4?

Same thing for me. I've to plug my ctrler with the headset. No Bluetooth setting available.
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Message 6 of 43 (25,825 Views)
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Re : MY TURTLE BEACH PX4'S WONT WORK WITH MY PS4?

i thought the PX4s are the only ones that do work as Turtlebeach launched them for it?

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Message 7 of 43 (25,817 Views)
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Re: MY TURTLE BEACH PX4'S WONT WORK WITH MY PS4?

I just looked and my trittion ax180s that I bought a few years back work with my ps4! Ive been extreamly lucky as only like 8 ps3 headsets work with the ps4 and most of them are expensive wireless ones.
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Message 8 of 43 (25,774 Views)
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Re: MY TURTLE BEACH PX4'S WONT WORK WITH MY PS4?

Astro a50s gonna work. So happy with that :smileyvery-happy:
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Message 9 of 43 (25,768 Views)
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Re: MY TURTLE BEACH PX4'S WONT WORK WITH MY PS4?

my px4 headset works like a charm. i have not had any problems whatsoever. it worked day one. all i had to do was connect it and turn on the headset and it automatically paired. the only thing you can't do is change the chat volume on ps4 because it connects through the controller, but the chat volume is perfect for me. many features and sound quality is excellent, love surround sound

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