New messages in the last hour
Get a response within minutes
92% percent of messages responded to
I updated my PS4 to 1.52 and after a while the PS4 randomly shut down but when i restarted it worked fine. Then overnight it kept turning itself on and off again randomly and when I have turned it on today it has loaded safe mode, i then tried updating it again and rebuilding the database but it would simply reboot in safe mode. The next option i tried was to unplug it and plug it back in which worked, it rebuilt the database and started working again.
But after a while it shutdown again and I had to repeat the process and then again and again
Yeah this problem or similar problems are beginning to appear alot on forums, mine has stopped doing it now luckily, I don't know if it made any difference but instead of playing it until it shut down randomly again I turned it off normally using the controller and left it for an hour or so and then turned it on and let it boot up normally, since then it has been fine
I recently had this problem spoke to PS support and the guy saind to do a full initialisation and he said that this more often than not solves the issue and I did this on saturday and have had no issues since hope this helps guys
This seems to be happening to me too :(
I got my PS4 yesterday and updated the software/firmware to 1.52 over the internet from the PS4 system itself. (It said it had to update in order to enable some features)
It worked fine for a good few hours but after that the screen flickered a little and the PS4 turned itself off. (No warning lights or beeps)
I waited a few minutes and turned it on again - where it went into safe mode and checked the disk, and once that was complete it started up again up fine.
This kept on happening almost every 20 minutes, then down to every 10 minutes - which frustrated me.
I looked up on the internet in regards to possible issues/fixes where by I re-initialised (full initialise which took about the PS4 to it's default settings from scratch removing all data/game data and then re-installing the games.
However this issue seems to be still happening - any help would be great!
I've also emailed JB Hifi (where I got the unit from) but I'm not sure how a replacement/repair/warranty issue will go as it was a pre-order and stock seems to be really tight at the moment :(
I am also having the same problem! I'm not sure if it was the update because I was still having crash issues with games like BF4 and COD Ghosts.
I noticed it only seems to do it when I'm on assassins creed IV it beeps 3 times then shuts off and then keeps doing it when I try turning it back on but is ok if i leave it for a while.
I have just read that it could be the temperature sensor detecting when it gets too hot and auto shutting off to prevent damage, so the advice was too stand the PS4 on its side.
I have only just done this so I don't know if it works but it's worth a try
Website ©2015 Sony Computer Entertainment Europe. All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. More info