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14 Apr 2016
By PermanentlyAngry
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Appear offline bug

1,312 Replies 465,335 Views Created 14-04-2016
14 Apr 2016
By PermanentlyAngry

Hey all, since the last update my PS4 has had me stuck in appear Offline mode. Even though I never selected to appear offline. Nothing I do in my setting or profile can change it. I'm definitely coonected to the Internet and can stream Netflix and download stuff from the PS Store. It didn't bother me at first, but now it's stopping me play DS3 online. Is anyone else having these problems, and has anyone found a fix to this issue?

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mont348

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[Updated 31st January 2018 by  @LordRoss ]

 

"Our engineers have advised that a permanent fix has now been applied but you would need to restart your consoles for the fix to work.

 

You should no longer need to apply the workarounds suggested below but please do let us know how you get on."

 

Some options that should get this working for everybody:

 

  1. Select Power from the function screen, then go to [Power Options]> [Turn Off PS4]
  2. Access https://www.playstation.com and select the sign in icon on the top right-hand side of the page
    *If you have signed in to the site already, please sign-out once and sign-back
  3. Confirm successful sign-in to PlayStation.com
  4. Turn on your PS4 and log in again

[Please note that this needs to be done on PC and not on a mobile device/console]

 

Otherwise try this:

 

1. Log out via quick menu or the power options far right of XMB.

2. Log back in with the appear online option.

3. Head to your user profile and change online status to appear offline.

4. Once this is done initially appear offline/online should toggle normally.

 

If that doesn't work then try this:

 

  1. Settings > Account Management > Sign Out
  2. Quick Menu (via holding down PS button) > Power > log out of PS4
  3. Restart PS4
  4. On Start up screen, click Options and click ‘Log in with online status’
  5. Settings > Account Management > Sign in

 

Voila result!

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Appear offline bug

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SHARP_Y

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SHARP_Y

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I tried all three and no luck. 🤬 

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bhadbeaut

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I was suffering as well and my friend told me to unplug uverything and set status to online and let it load keep doing that until it works and it worked the first time for me now I can send some w’s In fortnite 

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iMS_L3G3ND

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None or it worked for me and so so close to smashung this god damned playstation 

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brownfungas

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I called PlayStation tech support. They had me repair the data base. That's the only thing that worked for me. When powering up i held down the power button until it beeped. Then another menu appears to repair the database. Mine worked after that. 

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desmarais_93

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Hey i have try all these way but the top one bec i dont have a computer but i dont feel the need i should have to fix it my self u guys messed it up than why should i fix it 

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imhotep449

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What did u do

 

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VProGamingV

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Me to it still makes me offline when I’m clearly  selected online this is stupid they should just fix it and stop making us waste our time 😡

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csx09

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thanks worked for me 

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HouseOfMunch

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I have just had this problem happen to me and none of the above solutions work. If I look at quick menu>online status it says online, but I am actually appearing offline?? Clicking on appear offline does nothing.

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Baddie02

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I am unable to appear offline

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CnK_Rogues

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Voila by @$$.

Been through these steps...

Resetting system...

Making sure the account is not logged in on ANY device that we have access too...

Still appear can not change Online status. How long has this “bug” been an issue without a sure fire fix?

Heck... This issue is only effecting this one account too on both our PS4 and Pro. None of the other accounts we use are having any  problems, just the one. Of course, the one I use.

 

 

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IIdoomkingII

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What did you do 

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faizanvalli

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It still doesn’t work and it has been over a month since I’ve been able to appear online and i am starting to get very fustrated i need a reply from PlayStation please :(

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NaturesClown

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None of these fixes are working for me. I am permanently stuck in appear offline mode, and furthermore I cannot send or receive notifications whatsoever.  No invites no messages etc. If I log out and log back in, I then recieve every notification I got while last online at once. Its been a month now.. id really like a ps4 again I miss it...  im almost to the point of factory reset my ps4 but that may not even work and would take hours with my content. Please, am I really the only one?  After reading so many peoples issues, none of them matched mine. Its really bad

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Barcelona7_2499

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Hello, my problem seems to have gotten worse. After not being able to appear online trying all these methods, it seems the option to “Set Online Status” has completed become unable to select. When i see it on my profile page its kind of grayed out and wont let me select it to go online or offline anymore. Any help is useful or info about when it will be fixed or if i can fix it myself.D21366AE-77DC-42FF-A02F-48A3A9BD1A47.jpeg

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PrinceComplex

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It’s didnt work at all

 

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Barcelona7_2499

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I have the exact same thing. It wont even let me select set online status at all. Nothings works.2B41A02E-C4DB-4039-89CE-561C826BA03C.jpeg

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R3ddataG1rl

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Yeh... tried all this didn't work.  My status is permanently set to offline for what ever reason.  Cant get on and play any games ... so frustrating!!!!

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PrinceComplex

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None of these options have worked for me

 

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UrgedDeathWish

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Delete your ps4 phone apps from your cell phone. I did and it fixed it. 

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