New messages in the last hour
Get a response within minutes
92% percent of messages responded to
If you are having any issues with your PlayStation systems and peripherals then be sure to first use the PlayStation Online Service Tool as it can help solve the most common problems you might be having or arrange a return online, both of which could save you the need to phone support!
Alternatively if you have an Error Code query and want to know what's causing it and suggested ways of resolving it, then just search for a specific Error Code here: https://www.playstation.com/en-gb/get-help/#!/error-code/
The main point of call for the PlayStation articles that provide additional information, guides and support about any product or service and issues related to them can be found here:
Or you could even post your query right here in these support boards! The community here have an average response time of less than 5 minutes! http://community.eu.playstation.com/t5/Get-Help/ct-p/362
But if you still sure you need to contact PlayStation then you can find the support number, Live Chat and email right here: https://www.playstation.com/en-gb/get-help/#!/contact-us/
Or even send a message direct to the official Twitter support for UK PlayStation: https://twitter.com/AskPS_UK (open Mon-Sun 9:00am-11:00pm)
This is a public forum not customer support.
No one here can help you remember your details especially if you have used a false date of birth.
If you can't remember, then you're stuck.
You can try ringing customer support but with limited information from you they will struggle to help you.
Hi, i have problems with my sons playstation. Every time I'm trying to buy him a game an error called (WC-40382-7) accures. it works after a week or so, but how do we make it work all the time. I sincerely hope you can help us. Best wishes Nina
Got banned by no reason,even i didnt logged in psn :(
How do I get a game back that I paid for? I'm pretty sure once you pay for a game and take it off he ps4 desktop you still own it, yet I I have tried to redownload dark souls 2 it say I no longer own it, I spend good money that game and it's telling me to buy it again?
I have bought a £15 wallet top up from Amazon and redeemed the code now the code is saying already in use. I would like a refund as Amazon refused to give me one because it is apparently not their problem. Can anyone send me an email address to Sony Support as i cannot find it one the website. Thank You
Phone support when the phone lines are open in the morning email is a waste of time.
You can reach us on: 0203 538 2665
10:30 to 19:00 Monday to Saturday
Double check your code entry incase you have typed a 0 fo O or similar.@X_ChromaLord_X
I have paid for and downloaded a game for my nephew not realising it was for the PSP not for his PS3 as we don't have a PSP Was wondering anything can be done i.e. credit for another game?
Phone your local customer support, and prepare to be disappointed.@big_dazz69
Hi have a sub account and can't play multi player games like zombies with my older son ?? Can any one help as raised age restrictions but cannot seem to be able to play. Much help is greatly appreciated.
Hey guys I help when I want to livechat playstation it's say's unable online I'd it's says wring but mone is right and I want to call playstation live in ksa I want Saudi Arabia not USA or UK
It's not available for that country. You'll have to phone your local PlayStation support.@samersaso1
Hi i purchased a 30$ Voucher and it wont redeem to my acc
Which country is your psn account registered to?
What flavour of $? The two must match for the code to work.
You can only redeem a £ card on a UK psn account. Similarly, you can only redeem a $US on a US psn account.@brendozzzzzz-zzz
FROM 3 DAYS OTS COMING ERROR WHILE SIGNINIG IN PS3. I WANT THE REPLY
Guys what do I do when I get error code CÊ-30003-6
Hi I am not able to buy anything via online store using paypal or credit card. Both of them functional on other portals. Error message is The credit card information is not valid. Please check your entries carefully.
Did you know that we provide different online services to help answer your questions or fix your issues without having to call the PlayStation Support number?
- Try our online troubleshooting or arrange a return online here
- Error code information can be found here
- PlayStation articles that provide information about any product or service and issues related to them can be found here
- Our community have an average response time of less than 5 minutes so why don't you try posting your query on our support boards:
Website ©2017 Sony Interactive Entertainment Europe Limited. All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. More info