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22 Feb 2008
By vwrmic

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[Contact Us] Playstation Support Number

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1,346 Replies 900,559 Views edited 27-07-2017
22 Feb 2008
By vwrmic

If you are having any issues with your PlayStation systems and peripherals then be sure to first use the PlayStation Online Service Tool as it can help solve the most common problems you might be having or arrange a return online, both of which could save you the need to phone support!

 

  • Just go to this address https://hardware.support.eu.playstation.com/
  • select your product and follow the instructions on your screen. You just need the serial number of your console or your controller with you and you are ready to go.

Alternatively if you have an Error Code query and want to know what's causing it and suggested ways of resolving it, then just search for a specific Error Code here: https://www.playstation.com/en-gb/get-help/#!/error-code/

 

 

The main point of call for the PlayStation articles that provide additional information, guides and support about any product or service and issues related to them can be found here:

https://www.playstation.com/en-gb/get-help/#!/

 

Or you could even post your query right here in these support boards! The community here have an average response time of less than 5 minutes! http://community.eu.playstation.com/t5/Get-Help/ct-p/362

 

But if you still sure you need to contact PlayStation then you can find the support number, Live Chat and email right here: https://www.playstation.com/en-gb/get-help/#!/contact-us/

 

Or even send a message direct to the official Twitter support for UK PlayStation: https://twitter.com/AskPS_UK (open Mon-Sun 9:00am-11:00pm)

 

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I am not a member of the PlayStation Support Team, nor am I affiliated with Sony in any way, shape or form.
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r-Eeee

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So anyone got a replacement yet? I mean, do you actually get a new system or a refurbished one?
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Re: Playstation Customer Service Number UK:08705 99 88 77 Eire:0818 365 065

Moez is GAY

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bines

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playstation are ***** they cant be arsed to even answer there phones on a sunday was waiting for an hour on the phone and all they say is an adviser will be with you shortly lmao so i put the phone down waiste of space all i wanted to know was why since i have downloaded the latest update why do keep getting sighned out the playstation network and i aint even got all the new updates no bbc i player WOTS GOING ON
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[JohnB]

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So anyone got a replacement yet? I mean, do you actually get a new system or a refurbished one?

Bumping this up - my machine died yesterday, and another one is being sent out. I'll be rather miffed if it's second hand/scratched/etc.

Cheers,
John

P.S. the guy I spoke to in customer services was very helpful. Very impressed by the service.
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JackyP

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i GOT GIVEN A BRAND NEW SYSTEM WHEN MY PS3 BROKE:D sony are looking after us...they should after £400!!
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[ShadoX]

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Can someone please tell me their Customer Support email address?

Thanks

I would like to know that to.. :s
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neil23fraser

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UK e-mail address is help@uk.playstation.com

Use this link to go to the SCEE Contacts page. Lists other countries if you can't use the e-mail address above.

http://www.scee.com/contact/customerContacts.jhtml

Notice how some countries give out a Helpline Number but others don't, wonder why??
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[la21t]

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Thanks for posting this up - my 5 day old console died tonight, just wont come on at all. 5mins 22 secs on the phone, all sorted, new console tomorrow.

Took me a week to get my 360 Ring of Death sorted with MS - first they wouldnt admit it, then when they did they quoted me 28days for a replacement. I went to Game, he sighed, said 'Oh another one' - I got a brand new machine, and 1 year warranty.

Do love the 360 though
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[Langley27]

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Hello just writing sayin How you do you become a beta tester?
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[Tontt3]

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The Phone Numer for Playstation Customer Service is 08705 99 88 77

Can anyone tell me how expencive it is to call them? I myself live in Finland, and since that Customer Service is in the U.K. I was thinking it would cost a bunch,
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tommytyke

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I rang thet number foe my free Casino Royale.

I must say a great service too :gr8:
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kingjed

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lol thanks for this my lad wants a PS3 like me for chrimbo and i started to thing about waranty and stuff and could not find any docs in my PS3 box re the number found it eventualy its on all the games manuals but this sure would have saved me worrying

do sony do an extended waranty if you rang them (i know PS stuff is usualy cool but if i get the lad one he sure to abuse it some how lol)

anyway this is my first post so Hi

Jed
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[josephx]

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lol thanks for this my lad wants a PS3 like me for chrimbo and i started to thing about waranty and stuff and could not find any docs in my PS3 box re the number found it eventualy its on all the games manuals but this sure would have saved me worrying do sony do an extended waranty if you rang them (i know PS stuff is usualy cool but if i get the lad one he sure to abuse it some how lol) anyway this is my first post so Hi JedYou can by 3 to 5 year extended warranties in the shop, But tbh Sony have excellent customer service and if you rang them 3 or 5 years down the line I'm sure they would take care of you. Welcome to the Forum :gr8:
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JohnnyCullenBUP

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Hello just writing sayin How you do you become a beta tester?

http://community.eu.playstation.com/showthread.php?t=34218

Demand to be a member is high so the waiting list is assumingly long.
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f1ronu

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I have a ps3 from hongkong. can i still register it in britain?
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[josephx]

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I have a ps3 from hongkong. can i still register it in britain?Yes...
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if i rung up the number will i be able 2 buy spear parts HDD tray
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[chelsea4life]

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wen the men come and collects ur ps3 do you give them the wires, instruction manels and controllers.
could someone answer me asap. as they are collecting mine 2moro. this would be appricated
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[abonyad]

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This service is an absolute disgrace. I wasnt able to speak to an adviser for at least 15minutes then when i eventually got through to someone he was an unpleasant, unpolite adviser but, i went on with my problem so i explained everything and he asked have i rang before i said yes and he asked details. After i'd done all this i was put on hold for a few more minutes. He then comes back and asks so what's the problem again? After i'd spend about 5mins explaining it before. So i told him again and he said ok right. He then said ok 1 second i need to speak to my manager ill just put you on hold for a minute. Then all i hear is the phone hanging up and the beep tone. So he hung up on me for no reason without solving anything. An absolute disgrace.

Im actually reporting this to Sony as im not happy at all.
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[mrseamonkey]

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My ps3 stoppped reading disks on tuesday, they came and collected it today and left me a brand spanking new one. A great customer service.
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[laughable]

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Kingjed, Playsation directlty doesn't have an extended warranty policy but is linked to a company called Domestic and General who do, best to call the playstation careline for a few details...
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Well my PS3 has just swallowed my Oblivion disk and is refusing to spit it out Tried a forced-eject but still wont come out. You can hear the mechanism juddering but nothing happens, so it looks like im gonna have to ring up for a repair/replacement Question is, will they send me back my Oblivion disc?? (they damn well better!)
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