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22 Feb 2008
By vwrmic

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[Contact Us] Playstation Support Number

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1,390 Replies 918,771 Views edited 27-07-2017
22 Feb 2008
By vwrmic

If you are having any issues with your PlayStation systems and peripherals then be sure to first use the PlayStation Online Service Tool as it can help solve the most common problems you might be having or arrange a return online, both of which could save you the need to phone support!

 

  • Just go to this address https://hardware.support.eu.playstation.com/
  • select your product and follow the instructions on your screen. You just need the serial number of your console or your controller with you and you are ready to go.

Alternatively if you have an Error Code query and want to know what's causing it and suggested ways of resolving it, then just search for a specific Error Code here: https://www.playstation.com/en-gb/get-help/#!/error-code/

 

 

The main point of call for the PlayStation articles that provide additional information, guides and support about any product or service and issues related to them can be found here:

https://www.playstation.com/en-gb/get-help/#!/

 

Or you could even post your query right here in these support boards! The community here have an average response time of less than 5 minutes! http://community.eu.playstation.com/t5/Get-Help/ct-p/362

 

But if you still sure you need to contact PlayStation then you can find the support number, Live Chat and email right here: https://www.playstation.com/en-gb/get-help/#!/contact-us/

 

Or even send a message direct to the official Twitter support for UK PlayStation: https://twitter.com/AskPS_UK (open Mon-Sun 9:00am-11:00pm)

 

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I am not a member of the PlayStation Support Team, nor am I affiliated with Sony in any way, shape or form.
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Oran_Gina

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That's probably due to the post being from 2008.

 

Here you go;

 

Telephone - 0203 538 2665

10:30 to 19:00 Monday to Saturday

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WAYNE_2007

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Nice one 

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Seems strange you would say that when the majority of PS3 problems have been sorted and new consoles sorted within two days.
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I am not a member of the PlayStation Support Team, nor am I affiliated with Sony in any way, shape or form.

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playstation took 2weeks for me no replacement
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PsiElite

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isnt there anyone who have the number to sweden?
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ballito7

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what the hell,i phoned 08447360595.....the new customer support number for the uk....the first time after listening to countless messages i got thru to a human and was put on  hold for an eternity so long that i put the phone down .....i rang again and went thru the spiel and spoke to another human being that apologised about me being put on hold for so long and said that they would put me thru to the right extension and promptly put me on hold again ...i waited and waited and in the end i put the phone down after waiting an eternity ......what a shabby service ...im not best pleased...all i want to know is how i get my ps3 account up n running again ....i got sent an e-mail to change my password but by the time i managed to get to a pc it was more than 3 hours old and the e-mail was no longer valid ......can anyone help me as Sony dont seem to care about my plight and are more interested in making money out of me ringing their useless customer support number..

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Pharoahe9

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Hi Ballito,

 

Atleast you got through to someone! i have been trying all morning, go through the various options and when i get to the one i want i am met with an engaged tone! not even given an option to hold. unbelievable!

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MrFoil

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I am also getting this after trying to get through for the last 2 days.

 

Has the uk number changed?  I get to select a few options but when i should get put thru to someone i get disconnected...

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smileylulu

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The customer service for uk is diabolical to say the least i have phoned countless times for help and at one point was on hold for 40 mins!  to add insult to injury these numbers are premium rate numbers! i have spent nearly £60 in pointless unanswered phone calls to these numbers and have no help to show for it.  absolutey discusting customers service.

 

if any one at playstation actually reads these blogs sort it out!:Argh:

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i recently downloaded the update for gran turismo 5 and now when i start the game it says that i need 32 mb free space on my ps3, i have 40 gb free on my hard disk drive, i rang customer service ireland and they told me to simply delete more material, so i did that, now i have half of my whole memory space free (60 gb) and the message continues to come up, this is very upsetting as i have followed the precise instructions of the customer service and it has not helped at all. i would very much appreciate if someone could tell me how to properly deal with this problem.

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F33dbakk

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It's in the list at the top.

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CaptainZ_SkUlLz

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sweden psn number is 08 587 822 25

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GIPOYKENT

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well i'm from IRAQ and have a problem with PSN account so who can help me with that plz ??
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crazymod

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isnt there anyone who have the number to sweden?

08-587-822-25

:gr8:

EDIT - Can someone add this to the list?
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Oo_Alias_oO

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We all know that the ps helpline sucks.

It doesnt, if you dont have a clue whats going on and you just say to them "ahhh, it says ip address timed out!?!" Then there going to find it hard to help, if you research before calling then they will be able to help alot better.
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PsiElite

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Ok thanks alot!

Anyone got there opentimes when we're at it?
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TechnikPLMC

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Telephone us on 08705 99 88 77 (calls charged at standard BT National Rate)

Careline hours of business - 8am to 10pm weekdays and 10am to 6pm weekends and public holidays.

Email us at - help@uk.playstation.com
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vwrmic

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Ok thanks alot!

Anyone got there opentimes when we're at it?

Probably 9am - 5.30pm I would imagine, mon - fri. I can't add the swedish number to the list as I can't edit my post, hopefully a mod will see it and update it.
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I am not a member of the PlayStation Support Team, nor am I affiliated with Sony in any way, shape or form.

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Probably 9am - 5.30pm I would imagine, mon - fri. I can't add the swedish number to the list as I can't edit my post, hopefully a mod will see it and update it.

Drop a MOD a PM and I'm sure they'll edit it for you. ;)
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what about a online form of somesort so you dont have to use the phone
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Chat to an advisor

Chat is available between 1pm - 5pm (Monday to Friday) and 2pm - 6pm (Saturday and Sunday). During
these hours you can chat online to an advisor who can help with more
complex answers for which you haven’t found a solution in our knowledge
base or technical forums. You’ll find the chat functionality links in
our Knowledge Base - click here.
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