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18 Nov 2016
By MisterSOSA

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PS4 PRO FREEZES, CRASHES, UNABLE TO REBOOT + ...

[ Edited ]
56 Replies 13,703 Views edited 18-11-2016
18 Nov 2016
By MisterSOSA

Hello, made the data transfer by lan cable between my old ps4 and the ps4 pro when it got released a week ago, everything went well. But since this moment i noticed and was the victim of a lot, a LOT, of MAJOR ISSUES :

 

- SEVERAL CRASHES especially when leaving a party chat = console FREEZES, picture on screen is totally stuck, you can't reboot it even with the power button. YOU HAVE TO PULL THE POWER CORD and HOPE that your data won't be corrupted !!!!!!!!!!!!!!...SMH. Happened to me wayyyy too many times already, PRO can't handle its own horses or something? These crashes will kill the console.........haven't you learned anything from your arch enemy & the RROD?

 

- For some reason i can't launch FIFA17 on first try anymore, game FREEZES after the second welcome screen. I have to REBOOT THE PRO, then and only then i can launch FIFA17 and it loads normally...WHY???? and yes, i made a looong fresh new install of the game and all. Same problem. WHAT THE HELL SONY?

 

The pro is CLEARLY NOT OPTIMIZED...i'm afraid of crashing it for good after just a week on it...i have absolutely no confidence in it right now, everytime i leave a party chat or when i load a menu, it's a risk! Menus load fast yes, but at times the console doesn't seem to handle its power or something. There's a crash waiting to happen in every corner of the XMB....

 

Anyway my question is this : Are you working on a MAJOR patch to fix the PS4 PRO system ?...it HAS to be fixed !!!...and dear SONY, the POWER CORD shouldn't be the last & ONLY option to turn off the console in case of a crash!!!!!!!!!!!!!!!!!!!!!

 

You sold it as the most powerful console ever, cool...what about SYSTEM STABILITY first ?

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MisterSOSA

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UP!

 

Will up this until i get a decent answer, the PRO obviously needs a fix fast if SONY doesn't want a tsunami of bricked consoles coming back at them 

PS4 PRO FREEZES, CRASHES, UNABLE TO REBOOT + ...





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These are community forums, there are people here who will try and offer advice but if you're expecting a direct reply from Sony......

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MisterSOSA

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No i don't expect Mr SONY to take his little XPERIA and reply to me...but these are the official PS forums, so maybe there's actually a brave forum manager somewhere who can send emails to his hierarchy and so forth. MAYBE.

PS4 PRO FREEZES, CRASHES, UNABLE TO REBOOT + ...

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Have you thought about sending yours back to store? I mean I've had zero issues with mine as have many (excluding those who's TV doesn't play ball)  It is possible you have a dud?

 

 

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A friend just bought one, played a few games on BF1, and it already froze once. It can't be just coincidences. Mine seems to work better since i pay attention to leave the game before, then turn the console off without leaving the party. At least it avoids the party freezes.

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Well I've played a few games, co-op, Pro patched games and non patched and in party chats with no issues and the people I was with haven't mentioned anything either.  they are also forum users so they would post here if summat was up.

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Same with me. After Patch 4.06 3 times the Pro crashes or don´t boot. Weird Noises from my Boxes and that´s it. I install the 4.06 Update in Safe-Mode. After that the Pro runs normal....until now. Maybe that will fix youre Problems too!

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I don't have a problem with an update, the pro has been acting up since i plugged it.

 

The PRO system is UNSTABLE.

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Same issue here, if i'm in a game (mostly rainbow6) and go to the party to start a shareplay as a host, the ps4 pro just freezes sometimes, a long press on the power button will shut the system down but after rebooting the system shows me an error that i didnt shut down the system correctly. 

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exactly same here! :(

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Several Crashes and Screen Freeze!!!! Also sometimes while playing It start to have flashes on the screen for a while and then Crashes again!!! (Tried Two Different Games that i own)  

 

All this started 2 days ago..everything was fine before that!! ( have the PlayStation Pro since launched Day)  

 

 

IF anyone has any suggestion, please advise!!!

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strumpenzack

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Try to install the Update in Safe-Mode! (Press and hold the Power Button for 7 Seconds) That solved the Problem for me.....

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mayboy66

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I've been having the same issues since purchasing the 'Pro'

I may have found something of use to you. My console tends to freeze wen leaving a party or closing an application... It just happened to me again and i googled for anything similar which lead me to this post but having left the console for no more than 60-90 seconds it popped bk to the menu and gave me a system error but is now functioning again without having to pull the power. Hope this helps you until they patch it.

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I'd say it's worth to try and to a clean system install, I have issues as well, not as bad as yours but I am trying to prevent a full system clean... (It's very likely the issues would be solved)

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same here.. lot of problems freeze have to disconect power also when playing dark souls 3

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My PS4 Pro keeps crashing also, got it on day of release and only played about 10 hours plus since its release due to the crashes as its making it impossible to play games. Some games work for a while but Tomb Raider isn't playable at all, very dissatisfied 

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I'd be inclined to take it back where you bought it if that's the case.

You could try rebuilding the database from safe mode, that could help.

 

https://www.playstation.com/en-gb/get-help/help-library/system---hardware/power---system-stability/s...

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same here, please someone do something to fox this!

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I have the same problems. I think I´ll return the console to the seller tomorrow and plug in my old PS4 instead.

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Yup i have the same problem.. I cant play Rise of the tomb raider for more than 30sec until everything freezes....

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