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21 Feb 2014
By BizmoFunyons

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PS4 Party Chat NAT Type Issues

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21 Feb 2014
By BizmoFunyons

Please visit our Fix & Connect online tool if you require help with connectivity issues on your PS4 system.

https://connection.support.playstation.com/#/

 

 

Spoiler

Hi everyone,


If you're still experiencing NAT type issues on your PS4, please try the following three steps which can often help solve the problem. Please do let me know if these work for you, or report back any other solution that did the trick in your case.

 

  1. Open the below PSN port numbers on your router. If you do not know how to do this, contact your ISP or router manufacturer to find out how to do this on your model of router.

     

    • TCP: 80, 443, 465, 993, 3478, 3479, 3480, 5223, 8080
    • UDP: 3478, 3479

    Additional ports used for other specific functions/features are:

    • TCP: 9293 (for Remote Play & Remote Start)
    • TCP: 1935, 28052899, 6667 (for viewing or hosting Live Broadcasting)
    • TCP: 9309 (for Content Manager Assistant)
    • UDP: 9293 (for Remote Play & Remote Start)
    • UDP: 9309 (for Content Manager Assistant)

  2. If you are having NAT type issues with a specific game in particular, contact the publisher or consult their online support pages to find the port numbers that their servers use, and open these as well.

  3. Contact your ISP and ask them to change your IP address from dynamic to static.

Please do let me know if you have any success.

 

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hpack2012

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am having trouble with my ps vita i cant use party

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Dadsspaghetti

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I couldn't agree any more as to how frustrating this is. And what annoys me the most is that it comes out of the blue, and completely random. It was never an issue at all until one day it decided to play itself that way. 

SONY please fix this. Honestly is ridiculous. 

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Hi everyone,


If you're still experiencing NAT type issues on your PS4, please try the following three steps which can often help solve the problem. Please do let me know if these work for you, or report back any other solution that did the trick in your case.

 

  1. Open the below PSN port numbers on your router. If you do not know how to do this, contact your ISP or router manufacturer to find out how to do this on your model of router.

     

    • TCP: 80, 443, 465, 993, 3478, 3479, 3480, 5223, 8080
    • UDP: 3478, 3479

    Additional ports used for other specific functions/features are:

    • TCP: 9293 (for Remote Play & Remote Start)
    • TCP: 1935, 28052899, 6667 (for viewing or hosting Live Broadcasting)
    • TCP: 9309 (for Content Manager Assistant)
    • UDP: 9293 (for Remote Play & Remote Start)
    • UDP: 9309 (for Content Manager Assistant)

  2. If you are having NAT type issues with a specific game in particular, contact the publisher or consult their online support pages to find the port numbers that their servers use, and open these as well.

  3. Contact your ISP and ask them to change your IP address from dynamic to static.

Please do let me know if you have any success.

 

Many thanks,

KG

 

Ive tried all this crap and i STILL cant chat with friends whom ive chatted with before your updates screwd everything up.

This is a service that we practcally pay for and we cant use it because you screwd it up and now you try to say we have to change our ISP settings because YOU messed it up?  No wonder PC gamers claim to be "the master race" because ive yet to meet a pc gamer who cant chat with friends because of nat type issues. 

We shouldnt have to do anything to our ISP for a service you provide that we pay for that you screwd up.

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Hi why fudge is this a fudging problem fix your god damn shiit. So i dont have waist my time for something i have NO control just Playstation Sony ***** is this shier. Just fix The problem and stop waisting my time. All this should be fixable If u tried yet when we all try the advise for it wont work. And the is not ***** PROBLEM WITH THE NAT. Do your shiit right 

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Tazizback

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This has nothing to do with  network settings...coming from a network engineer of 20+ years.  This CAN be fixed in the PS4 OS...the developers just need to be given the directive to fix the code.  This is a service the user pays for, the fix should be transparent to the user community.

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Same problem here... First time this happened, since I've done your update I managed to play SW Battlefront 2 about an hour and this error came.
I tried to restart everything, to open my ports according to your advices, to reinitialize my ps4's parameters and even to switch to my phone's ineternet connection (4G+) and I can't use the voice chat with my friends.
This comes from the PS4 and not any of my routers.

Fix it please.

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HnKyChNkYmNkY69

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So this means that anyone at a college apartment or dorm cannot play or talk with friends online... Hope a solution is found. 

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I've tried EVERYTHIG from the " SOLUTION "  but nothing works. IS THERE ANYONE IN THIS PLAYSTATION FORUM WHO CAN GIVE US THE CORRECT SOLUTION ? . AND NO , we do NOT want to change our ISP because something screwed up From the 5.0 Update.

 

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For me, it also started after the 5.0 update

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This some bs lol

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Occurred to me yesterday, after being connected with a Friend who moved from France to Spain.

Got message "unable to join the Party due to a NAT incompatibility" (free translation from French).

What should I do?

Thanks.

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ISSUE SOLVED FOR ME

I noticed that this bug "no sound in Party due to NAT incompatibility" occurred when I changed my ADSL box. I swapped the DHCP IP address of the PS4 to a fixed IP, then I created a DZ in my ADSL box, added my PS4 IP address in it, and the sound is back!

Hope that helps...

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sinsun1979

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I only have problems with connecting to 1 play and he is my main friend we can not talk in a party unless someone else is in the chat,also can't play some games together.please help

 

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When in a party alone i can't talk to a friend and play with him ( due to NAT Type the play station says)  as i lose connection from the host. When i move locations to another house i can talk to him in a party and games with him. 

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Hey guys!

 

I had the same issue and none of the suggested actions worked - opening ports, DMZ, disabling UPNP etc.

 

But there is SOLUTION which WORKED for me.

 

My friend got a public IP address from his ISP at no cost. Then he invited me and the party chat started to work with no problems since. So try asking your ISP for a public IP address if you dont have one. The problem is that the internet is so huge and when your ISP doesnt give you a public IP you are hidden somewhere in his private network thus the problems with NAT.

 

But this is definitely a problem of SONY. Because we were able to join a party and play Titanfall II together and use the in-game chat. Only the PS party chat was not working. So SONY, if you can hear us fix this. I bought the console, I am paying for games and PS Plus and I am sick of paying this money when I cant enjoy games with my friends!

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my buddy and i have both NAT Type 2. It worked 1 month ago without a problem and now there is no way we can connect in a party. it is very frustrating.. 

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So me and my friend both have nat type 2 and we can talk to other people in party chat but not each other and it some times says due to possibly nat type and some times it doesn't say anything this only started happening this past Saturday is it an issue that Sony is aware of as i'm fairly certain its not an issue with either one of our ip addresses

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sinsun1979

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Same ive called sony and still no fix someone help,if not fixed soon i will not be buying

any more ps plus sub

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What does it mean when I can’t chat in a party because of my NAT type?

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It means your connection needs a little tweaking.

 

This should help. Choose the third option, "My online experience is poor"

 

Please visit our Fix & Connect online tool if you require help with connectivity issues on your PS4 system.

https://connection.support.playstation.com/#/

 

 

 

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