New messages in the last hour
Get a response within minutes
92% percent of messages responded to
System Software version 5.05 for the PlayStation 4 has been released today. This is a mandatory update.
To update the System Software using your PS4 go to [Settings] > [System Software Update] and click 'Next' and then 'Update'.
If for any reason you cannot use your PS4 to download the update, it is also available to download and install using a computer and USB storage device. Please note it may take a short while for the page to be updated with the new version file.
Main features of version 5.05:
This system software update improves system performance.
If you have any questions, please don't hesitate to ask. You can also see tips in this thread for updating the System Software should you run into any issues.
Solved! Go to solution
Problems with updating/update errors:
Ok, don't lynch me if this doesn't work, I make no promises, but it's worth a try.
It should fix some of the problems people have been having, but I can't vouch for it fixing all.
If nothing else it verifies that every option to update has been tried.
First thing to do is, on your PS4;
(1) go to Notifications then
(2) press options and select Downloads
(3) Delete the system software update.
Ok, now that's gone, make sure you've not got any apps running, then;
(4) go to Settings/ system software update and try
(5) "update using internet"
If you still have problems then download the update to usb and try the whole thing from steps (1) - (4) but instead of (5) choose "update from USB storage device"
If you still have the problem then repeat steps (1) (2) and (3) then power off and go into safe mode (press and hold the power button on the PS4 until you hear a second beep, then let go)
When in safe mode, again, first try "update using Internet"
If you're still getting problems then, once again, run through steps 1-3, enter safe mode and select "update from USB storage device"
Look what you’ve started@castaway666
I had the same error code, was able to download through safe mode@TheNerdygamer360
I got the the update 5.05 but i have a new problem since the installation of the new update i cant seem to get on the ps store. Any advice on that problem?
Thanks for bricking my console!
Why is there no way to resole this on the console WITHOUT fully resetting back to factory settings? Why is there no way to access the console and remove the old update or corrupted update and force the console to update correctly?
I have tried restarting in safe mode. I have tried installing the update from USB and from the Internet and tried rebuilding the database AND reinitiallising the console. My last resort is to re initialise it and wipe the hard drive and to be honest, I doubt it's gonna fix the issue.
*****, Sony! Get your finger out and fix the damn problem so your gamers can actually use their console WITHOUT having it as an expensive paper weight because you didn't check it for bugs or these possible issues before you released the damn thing!
Get it sorted and stop causing us problems !
I have the same problem but I'm not going to try anything with my console until this is fixed and I tried the USB thing but if it doesn't work then that's what I'm gonna do, you're right, I'm not risking all of my data just so it doesn't work@catDQ
Me to its have problem@game_paradise
How? did u use the internet, or usb? because mine isn't working.@FJ_Escobe2
Mine wasn't either. What I did was the USB update, which also gave me an error BUT after i updated it I put it back in safe mode and pressed the restart. It started back with the error but I was able to press "Okay" and it restarted itself and worked. Hopefully this helps someone.@Patte6270
Cannot continue downloading the content. It is not on the server.
It will be deleted from [Downloads]
My PS4 forced me out of my current game when the download for this update started and won't let me continue using the still-running application or do anything until it is finished. Never had that happen before lol.
Yea me too kind of ***** me off mid game no notice.
I get error e8099011A it says something about not being in the server so I cant download. Screen will show its downloading for like 10 seconds but the percentage downloaded and time remaining keep flashing and going from 5% up to 7% then back to 5% then I get the error code. I cant log into psn because I need to update. Help
Ok.. this happened once to me
first.. can you use the controller to power off your console?
if not switch off router and let the system auto find your settings.. this should restart the process for you.
if not.. hold down the off switch on console and hard reset.
not ideal but if it’s the only option then do so.
Just turned on, now it goes straight to error code 8099011A. Missing in server .
Website ©2017 Sony Interactive Entertainment Europe Limited. All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. More info