PS4 Support

[#1]

I can't download the software update 1.52 as the internet connection keeps going....won't allow me to sign in to PSN.

I've checked the router and connection which is all fine.

When I did eventually manage to download the software update it wouldn't install and subsequently asks me to download it again...still not able to access PSN.

No one seems to be getting any answers on this forum? Is the PSN down? Answers/solutions please

[#2]

Try downloading the update to a USB and install the firmware update that way.

See here for details:

http://uk.playstation.com/home/news/articles/detail/item663044/Update-your-PS4-system-software/

[#3]

just think servers can't cope..it sucks but hopefully they will sort it out

[#4]

Same problem earlier, but did the USB download as said above and that got ot sorted.

[#5]

The same is happening to me. I cant download my games from PSN as it times out. Does the internet connection test say successful or failed on yours? I can use the browser regardless of whether it says successful or failed but cant access PSN.

I find it weird though as it downloaded a patch for playroom

[#6]

exactly same happened to me, took 4 attempts but got there in the end.

[#7]

i just received my ps4 and couldn't wait to start killzone, but now i keep getting this problem with not being able to install patch 1.52, i get the error "SU-34325-7".

anyone able to help me ? i really wanna play on my new ps4

[#8]

I had the same issue. Had to redo the Internet/wireless setup on ps4 and restart the console. Worked fine after that.

[#9]

I have tried everything to get this ps4 to download the 1.52 update ... I have tried redoing the internet connection, I have checked my router and motum I have attempted the install 20 times I even truest doing the usb download thing and even tries putting on a disk and nothing is working out...

Does anyone have any idea what I can do.. or can anyone help cuz its getting really annoying I've been doing this for 3 days now...

[#10]

I have installed the update 10 times since christmas and it always says preparing to install for hours, so i tried re-downloading it and it does the exact same thing.

Please can someone help me fix this, and yes i have tried the usb thing and the router thing.