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Try downloading the update to a USB and install the firmware update that way.
See here for details:
exactly same happened to me, took 4 attempts but got there in the end.
i just received my ps4 and couldn't wait to start killzone, but now i keep getting this problem with not being able to install patch 1.52, i get the error "SU-34325-7".
anyone able to help me ? i really wanna play on my new ps4
I have installed the update 10 times since christmas and it always says preparing to install for hours, so i tried re-downloading it and it does the exact same thing.
Please can someone help me fix this, and yes i have tried the usb thing and the router thing.
my machine tipped over on the carpet. instantly switched itself off. tried restarting in safe mode. unable to do so. had to reinstall 1.52 system update using usb flash drive. did so. machine restarted, then updated. then got same message. problem with software. please reinstall 1.52 update. its driving me mad. done it half a dozen times. seems to accept the software from the usb. then updates. then says i need to reinstall 1.52 system update. HELP!!!!!!
Are you guys using the larger reinstallion file which has the OS and firmware or just the update?
One file is almost 1GB and the other is 300mb or so.
If your trying to do option 7 in safe mode it will be best to use the larger file which can be downloaded from here: http://uk.playstation.com/ps4initialise/
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