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hello i just updated to the new system software and i can't install it because of this error code.
did anybody get this error code too?
Solved! Go to solution
Remove System Software Update job from Notifications > Downloads first. Then try below.
Otherwise if you’re still receiving this error after updating your PS4 then please contact PlayStation Support for further help.
Hi, Same issue on my system, It is now locked in error code screen and I cannot power the controller
Any help appreciated
It happened to me too, but I turned my controller on by connecting it to PS4 via USB cable. It also happened with the previous update. Hope it solves the issue.@kevaneen
Hello everyone, I have been having the same problem as everyone else since Tuesday. Just now, I took the top off, removed the battery, straightened out the Blu Ray ribbon and it installed perfectly, my warranty was already void because I replaced my fan myself. But this DID work!
I think your right. Purchased a ps4 off ebay to fix up and it throws out this error with a chewed up bd rom data cable. It's also throwing out CE-35888-2 when trying to install OS and firmware through safe mode initialisation, which is apparently caused by unpaired daughter board. I suspect that it's down to the bad cable.
I have the same issue but I'm getting a different error code (SU-30746-0). I even tried resetting my controller and then connecting it to the console with a USB cable, but my controller still won't turn on.
Whether I turn on my console in normal mode or in safe mode, I can't do anything after that :(@kevaneen
some info I found on a different forum, hope it helps
Guys to resolve this problem you first of all need to turn off your PS4 and then turn it on but in Safe Mode, then connect your controller with USB, connect your controller in port 2 when prompted, then select restart PS4 and when restarted it will rebuild your data base and reinstall the version 5 update. it may restart twice.@CMonk3yBro
I followed this exactly but my controller still just blinks white when I try turning it on. It's connected to the PS4 in port 2 with a USB cable and everything. Unfortunately the controller still won't turn on.@kevaneen
only connect the controller after the PS starts in safe mode, you should wait for the prompt to connect@CMonk3yBro
How do you turn on in Safe Mode ? it wouldn't shut off until i plugged in the controller and it came on to the home screen asking me to sign in to the Playstation network.@kevaneen
Nevermind , i got the safe mode, but when i hit restart PS4, it asked me about doing the update and then i got the same error code@kevaneen
For me my PS4 just won't torn on after update. Aren't they checking updates before they realise them to public?
My controller is on there's light and all and not working either. :\
Obviously they check them, but this isn't happening to everyone. I updated with no issues. Also so far no one on my friends list seemed to have this issue.@Idylia1993
I have the same code. Can't update and kevaneen you. Can boot your ps4 in safe mode that's how I unfroze mine I also need help with this issue
A new update came out 5.01 can yall fellas update it ?@xRslayerRx
Same stuck with the same code put In safe mode and nothing work, ps4 this is a dam shame
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