Reply
Want to join in?

Sign in to continue

  • 92

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

Accepted Solution

View Original

Problem Solved

View Original Post
03 Oct 2017
By itryhardandlose

itryhardandlose

  • Offline
48%
02 Rank
Progress
Accepted Solution

error code E-801809A8

3,841 Replies 368,851 Views Created 03-10-2017
03 Oct 2017
By itryhardandlose

hello i just updated to the new system software and i can't install it because of this error code.

did anybody get this error code too?

Reply
LABELS: firmware
View our house rules for posts
Post Reply Update Reply Cancel

Accepted Solutions

Accepted Solution

View Original

Problem Solved

View Original Post
Playstation Staff
Online Support

LordRoss

  • Online Support
  • Offline
LordRoss
Accepted Solution

If you’ve encountered this error after updating your PS4 to System Update v5.00, please contact PlayStation Support for further help

View solution in original post

error code E-801809A8


All Replies

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

kevaneen

  • Offline
85%
02 Rank
Progress
kevaneen
Accepted Solution

Hi, Same issue on my system, It is now locked in error code screen and I cannot power the controller

 

Any help appreciated 

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Ahmad70241

  • Offline
42%
02 Rank
Progress
Ahmad70241
kevaneen
Accepted Solution

It happened to me too, but I turned my controller on by connecting it to PS4 via USB cable. It also happened with the previous update. Hope it solves the issue.

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

NasAsi1

  • Offline
42%
02 Rank
Progress
NasAsi1
Accepted Solution

Still waiting for a fix can't believe it's taken this long...

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

sixft3bballking

  • Offline
61%
02 Rank
Progress
sixft3bballking
Accepted Solution

Hello everyone, I have been having the same problem as everyone else since Tuesday. Just now, I took the top off, removed the battery, straightened out the Blu Ray ribbon and it installed perfectly, my warranty was already void because I replaced my fan myself. But this DID work!

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

VOV_PHANTOM

  • Offline
87%
02 Rank
Progress
VOV_PHANTOM
Accepted Solution

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

panarin84

  • Offline
61%
02 Rank
Progress
panarin84
Accepted Solution

petition on this error.

Reply
0 Kudos

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

CMonk3yBro

  • Offline
84%
02 Rank
Progress
CMonk3yBro
kevaneen
Accepted Solution

I have the same issue but I'm getting a different error code (SU-30746-0). I even tried resetting my controller and then connecting it to the console with a USB cable, but my controller still won't turn on.

 

Whether I turn on my console in normal mode or in safe mode, I can't do anything after that :(

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

kevaneen

  • Offline
85%
02 Rank
Progress
kevaneen
CMonk3yBro
Accepted Solution

some info I found on a different forum, hope it helps

Guys to resolve this problem you first of all need to turn off your PS4 and then turn it on but in Safe Mode, then connect your controller with USB, connect your controller in port 2 when prompted, then select restart PS4 and when restarted it will rebuild your data base and reinstall the version 5 update. it may restart twice.

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

CMonk3yBro

  • Offline
84%
02 Rank
Progress
CMonk3yBro
kevaneen
Accepted Solution

I followed this exactly but my controller still just blinks white when I try turning it on. It's connected to the PS4 in port 2 with a USB cable and everything. Unfortunately the controller still won't turn on.

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

kevaneen

  • Offline
85%
02 Rank
Progress
kevaneen
CMonk3yBro
Accepted Solution

only connect the controller after the PS starts in safe mode, you should wait for the prompt to connect 

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

CMonk3yBro

  • Offline
84%
02 Rank
Progress
CMonk3yBro
kevaneen
Accepted Solution

I know. Still won't turn on :(

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

ST_McWeirdo1125

  • Offline
24%
02 Rank
Progress
ST_McWeirdo1125
kevaneen
Accepted Solution

How do you turn on in Safe Mode ? it wouldn't shut off until i plugged in the controller and it came on to the home screen asking me to sign in to the Playstation network. 

Reply
0 Kudos

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

ST_McWeirdo1125

  • Offline
24%
02 Rank
Progress
ST_McWeirdo1125
kevaneen
Accepted Solution

Nevermind , i got the safe mode, but when i hit restart PS4, it asked me about doing the update and then i got the same error code

Reply
0 Kudos

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Idylia1993

  • Offline
70%
02 Rank
Progress
Idylia1993
Accepted Solution

For me my PS4 just won't torn on after update. Aren't they checking updates before they realise them to public?
My controller is on there's light and all and not working either. :\

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Knotty_Enigma

  • Offline
44%
02 Rank
Progress
Knotty_Enigma
Idylia1993
Accepted Solution

Obviously they check them, but this isn't happening to everyone. I updated with no issues. Also so far no one on my friends list seemed to have this issue. 

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
05
/16

xRslayerRx

  • Offline
78%
05 Rank
Progress
xRslayerRx
Accepted Solution

I have the same code. Can't update and kevaneen you. Can boot your ps4 in safe mode that's how I unfroze mine I also need help with this issue

 

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

Redstone_Ocelot

  • Offline
65%
02 Rank
Progress
Redstone_Ocelot
Accepted Solution
Ok so I may have a a fix for some people. I talked to a Sony rep and she told me to initialize my Ps4 in safe mode (hold down power button listen for one beep then hold untill another beep choose option 6) it didnt work the first time so I pressed option 6 again this unfortunately does mean your ps4 looses all pictures and personal data but it allowed my ps4 to get off the dreaded error screen. After that i still had to doe load the update (it still didnt work) so I thought to myself hmm maybe my blue ray is the problem...so I followed this guide to take my blue ray out. https://www.ifixit.com/Guide/PlayStation+4+Optical+Drive+Replacement/24720?utm_source=playstation4op... I did not replace my blue ray with a new one I simply took it out and put it back in carefully. Upon reboot my ps4 was able to download the update perfectly. (Note: opening your ps4 voids the warranty ! Do not attempt this without a guide ! Ask parents or another adult for help if you need it. I really hope this helps guys :) I'm having trouble posting this can you please?

Re: error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
03
/16

bama_boii251

  • Offline
90%
03 Rank
Progress
bama_boii251
xRslayerRx
Accepted Solution

A new update came out 5.01 can yall fellas update it ?

Reply
0 Kudos

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

VOV_PHANTOM

  • Offline
87%
02 Rank
Progress
VOV_PHANTOM
Accepted Solution

Same stuck with the same code put In safe mode and nothing work, ps4 this is a dam shame

 

error code E-801809A8

Accepted Solution

View Original

Problem Solved

View Original Post
02
/16

fifeirorjnet

  • Offline
50%
02 Rank
Progress
fifeirorjnet
Accepted Solution

Has anyone tried a new system software installation
that of 900 mb? support said it would solve the problem

Reply
0 Kudos

error code E-801809A8

View our house rules for posts
Post Reply Update Reply Cancel