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03 Oct 2017
By itryhardandlose

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error code E-801809A8

3,988 Replies 435,235 Views Created 03-10-2017
03 Oct 2017
By itryhardandlose

hello i just updated to the new system software and i can't install it because of this error code.

did anybody get this error code too?

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LABELS: firmware
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Playstation Staff
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LordRoss

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Remove System Software Update job from Notifications > Downloads first. Then try below. 

  • Go to Settings > System Software Update and then try [Update Using Internet].
  • Go to Settings > System Software Update and then try [Update from USB Storage Device].
  • Try [Update Using Internet] from Safe Mode.
  • Try [Update from USB Storage Device] from Safe Mode.

 

Otherwise if you’re still receiving this error after updating your PS4 then please contact PlayStation Support for further help.

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error code E-801809A8

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xRslayerRx

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durrrgggh
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Can anyone confirm this format it looks doctored

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durrrgggh

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Same chat. Just off the browser. Different text style too.Same chat. Just off the browser. Different text style too.

error code E-801809A8

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Hidden_Sau

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my ps4 is out of warranty and missing the blueray,i changed the antenna and thermal paste. still  getting it fixed free of charge ( norway) told em my ps4 worked just fine before the update. 

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frenetic_69

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te la tienen que arreglar  sony gratis falte lo que le falte es por su culpa

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código de error E-801809A8

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xRslayerRx

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I sent mine in because the way the message came across yesterday is call support we have answers but the final step twice for me was I could either wait on an unconfirmed update or pay 99 usd to be guaranteed playing when it gets here. I'm still on the forum curious but i completely lost faith after lord Ross gave us more indirect bs

error code E-801809A8

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martinsshift

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download (1).jpg

 

you are being too incompetent sony, xbox one x is coming to sony you will lose many customers because of these damn mistakes that you both commit sony.

código de erro E-801809A8

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MAKE-u-RAGE3

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You guys can buy, those security stickers on ebay, don't let Sony f%$k you over. Get your self a security sticker slap it on your ps4 and get it fixed free. This is bullshyt what they did. Otherwise buy a ps4 new at a walmart or something swap the serial numbers and return it. Eitjer way its a f%$k you back at sony. Pic shows which smd circuits to replace on the sony slims also. 20171012_014829.jpg

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durrrgggh

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My hands are too shakey for that *****. Haha. What exactly does that component do? 

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xRslayerRx

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This is not a fix for the everyday journeyman unless you do this for a living with extensive electronics and circuitry knowledge you can seriously damage your system in which case you'll pay a service charge.so if your not a pro with this kind of tech ok encourage everyone to send it in for service your gonna pay 99 usd for this but you are guaranteed a fixed or new system.

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Pahpah-Cee

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You should just have people mail in there consoles to you. that way sony doesnt get there money. 

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nerdedgamer

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miles-22

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I had to mail  my one in but I had confirmation in email that it would not cost me a penny  so it for free

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DIZZY_KID_45

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To any UK users, I suggest calling up Sony support. After reading many people sent it off for free I decided to call Sony myself and spoke to an operator called Tom. After setting up an account number he explained the problem and verified that even though I had the first addition of PS4 and had took the stickers off at the back. He said it was no problem and then proceeded to send me an email with the postage ticket and said I would not be charged anything and then ran through the process of safety proofing my ps4 and sending It off with free postage. He said is would take up to 2 weeks and should come back fully repaired. Now waiting on my playstation.

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tihofreg

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So we can assume that UK=free repair (?) What about other regions? 

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durrrgggh

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Not the case in North America. I didn't send mine in. 

 

 

Update: I just got off chat with support. Sending it in is now free. 

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error code E-801809A8

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Peashow

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I can confirm this.  NA Sony is offering free repairs.....IF.....you didn't break your warranty seal.  Well played, Sony. Well played. 

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Revolution_HC

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I'm from Germany and have a free repair too. Brought it to the post office today

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frenetic_69

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españa tan bien

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frenetic_69

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ay que llamar  a sony para que las reparen y es gratis en españa 

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I really can't comprehend why this update employed the requirement of a working disk drive? Does my ***** pc need to have a functioning disk drive to work?No. it has 0 impact on performance and it is such a nuisance to have bought FIFA 18 and miss out on weekend league 2x because they rolled out an update that they new had faults. I don't hate Sony as they're a large company I have many products from, however I hope in the future they can have the bloody courtesy to listen to the beta testers who said the update wouldn't function for them.

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Pretty sad to find out how little they truly "beta test"...I'm also deeply bothered by how little they seem to care about this situation or their desire to make things right with the hundreds to (probably) thousands of people affected by this...

error code E-801809A8

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