New messages in the last hour
Get a response within minutes
92% percent of messages responded to
hello i just updated to the new system software and i can't install it because of this error code.
did anybody get this error code too?
Solved! Go to solution
Remove System Software Update job from Notifications > Downloads first. Then try below.
Otherwise if you’re still receiving this error after updating your PS4 then please contact PlayStation Support for further help.
I know it's complicated, but try to imagine that maybe most people won't filter through 30+ pages of a forum to find a single spot where Sony has acknowledged the issue. Now look at the reality that Sony's message is posted at the top of each page in this thread.
Really complicated, but it's there, just need to put the time in and understand.@xRslayerRx
They've done a better job than lizard squad...stopped responding on twitter now..😡😡@xRslayerRx
haven't had a bluray driver in my ps4 for years, suddenly its a problem ?
haven't ever used BD in my PS4 since of totally digital content I own.
now I cannot use purchased games and it's not fair.@Hidden_Sau
I just successfully updated to 5.0, i first opened up my ps4 and pushed in the interface cable of the blueray drive as far as.I could and stuck some tape over it.
So I have no Blu-ray drive at all like many others I have paid a lot of money for my digital content. So i'm stuck with no PSN access but luckily i can access my games. Now I have read how many other gamers g#have fixed this issue with a Blu-ray drive present. But what every gamer who has fixed the issue by opening up their PS4 has done is voided the warranty. So all those gamers that have voided their warranty because of Sonys ***** have now lost their warranty. That's one sneaky move by Sony
shouldt be to hard for sony to make the update skip the blueray if it detects a problem@UplandBrake4645
Yea, I don't think Sony does it intentionally, I just think they messed up with this patch and their support and communication isn't up to par.
I bought a ps4 because I had a vita, I don't think sony will produce another handheld so next time I'll just go with xbox again and hope for better support but I don't think it gets any worse than this anyways...
And warranty... Well mine is like 4 years old so out of warranty anyways besides I already opened it up before.@UplandBrake4645
Lets sign this petition folks and make Sony remember us little guys. https://secure.avaaz.org/en/petition/Ps4_gamers_hit_by_the_error_code_E801809A8_one_the_new_50_updat...
same here, had to change the antenna once, and the blueray stopped working after a few months so i got rid of that since it worked just fine without it.@gwdtjuh
ps4 sucks I knew that when I had to buy a wifi extender for it ( its I the exact sme space as my xbox was)@gwdtjuh
Come on Sony, fIx this !!!
My ps4 pro is 1 month old and my blu ray player was totally fine 2 days ago when it spinned around my D2 disc so do not tell me there is an issue with it.
Give us a Patch which fixes this crap or I return my ps4 and buy myself a xbox.
before this *****, I wasn't sure with the xbox X@SniperWOLF-G
come on Sony, make update 5.01 to us who can`t do ***** after update 5.0 !!!
It probably wont be for a few days, i mean assuming it can be fixed by an update (Should be able to, if an update can break it why cant an update fix it?) because they gotta make one and test it...
I mean they didnt test this one.@liquid_ocelot22
I never tried Xbox before, maybe its time to buy one. If they dont fix this problem soon, PS4 will be the last one in my collection besides 2 n 3.@liquid_ocelot22
Definitely not solved, not by a long shot. I wish we would get more information or comments from Sony, not just a vague comment from a staff member in the forums.
Website ©2018 Sony Interactive Entertainment Europe Limited. All content, game titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. All rights reserved. More info