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So I purchased the px4's at midnight along with my ps4 as I was told they would work with the ps4 right out of the box but it turns out I may have been mislead. EVERY TIME I TRY TO PAIR THE PX4'S WITH THE CONSOLE I'M TOLD "cannot find a profile supported by the ps4". Is anybody else having this problem? I've followed the ps4/px4 pairing instructions straight from the turtle beach website and it still wont work.
Can anybody let me know what is going on?
Im gonna hide for 2 weeks if thats the case :Argh:
The px4's don't pair with Bluetooth or use the chat cable, it connects with the optical for game sound, usb for power and chat i believe so do you have the 1.50 update?
http://www.turtlebeach.com/console-compatibility go here and pick PS4, then your headset then setup up diagram.
I do have the update and still no such luck. This is unbelievable. Hopefully the problem will be addressed when you guys get the console.
i thought the PX4s are the only ones that do work as Turtlebeach launched them for it?
my px4 headset works like a charm. i have not had any problems whatsoever. it worked day one. all i had to do was connect it and turn on the headset and it automatically paired. the only thing you can't do is change the chat volume on ps4 because it connects through the controller, but the chat volume is perfect for me. many features and sound quality is excellent, love surround sound
You don't pair the headset to the ps4, pair it to the transmitter box. It will work, everyone has been freaking out with this same issue lol because they keep trying to pair it to the PS4. So, first read the instruction to pair it to the transmitter that comes with it. Make sure you plug transmitter USB to the PS4 USB port. You will have enabled the PS4 sound with your headset.
(Sound that you would hear out from TV or entertainment center)
To enable the mic for chat use the AUX cord provided to connect the headphone to the PS4 remote control. Kind of gay yes but until an update for it comes out, this is what beach turtle has :)
Due to the fact that not everyone will have a headset right away, you won't find many people talking.
Enjoy. Sound is amazing ;)
p.S. you might have to buy an AUX cable cuz the one that comes with it might be faulty, mine was so I went n got a new cable to connect to the controller.
Same here dude. I got mine at midnight and the damn thing doesn't work. Not sure if a update is going to fix this?
you only need to hook up the optical to the ps4 and press the "pair" button on the receiver and the turn the headsets on. you don't need to pair with the ps4
You MUST make sure you have the settings configured properly!
Here is a link : http://www.turtlebeach.com/kb_upload/image/PS4-Con
inb4 I've already seen that, it still doesnt work:
-Check that the cables are inserted properly. Contact TurtleBeach support if the problem continues. I recieved a pair today, they work fine, completely wireless.
You have to go to the PS4 sound settings and set it up as indicated inthe Turtle beach FAQ. I'm on my PC upstairs so I do not have the exact link. From what I am reading, we never pair to the PS4. That is why that does not work. I only have instrunctions (in the box) for PS3 and I guess that is different. It should come paired out of the box with the transmitter. If it is not paired, then there are instructions on how to pair it back to the transmitter on the FAQ.
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