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03 Jun 2011
By validis

validis

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Cant get my second free game

23 Replies 3,454 Views Created 03-06-2011

I was on the ps3 store, clicked the "get your free games" box, and then selected infamous. i didnt have enough space on my hard drive to download it, so i went and made space. Upon returning to the store, I can no longer get to the free games section, and when i click the picture of the 5 games, it does nothing :/

 

does anybody know how i can get around this?

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DNAtlantic

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Q: I no longer have the option to choose my free Welcome Back games. What can I do? 
A: If you navigate away from the Welcome Back section of the store without choosing your free games or exit the store completely you may need to follow the below in order to choose and download your free games.

 

  1. On your PlayStation 3 or PlayStation Portable navigate to the PlayStation Network icon on the XMB
  2. Log into your PlayStation Network account and choose Account Management > Transaction Management > Services List
  3. Choose “PlayStation Network Promotions” from the list of services displayed
  4. Select either “PS3 Free Games” or “PSP Free Games” and then choose “Select Content”

You will be taken to the store to choose your remaining free games.

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Re: Cant get my second free game

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DNAtlantic

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Re: Cant get my second free game

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glenljohnson24

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Same here, downloaded LBP and then went back in to get Wipeout and now shows no other games to download

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Re: Cant get my second free game

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DNAtlantic

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Q: I no longer have the option to choose my free Welcome Back games. What can I do? 
A: If you navigate away from the Welcome Back section of the store without choosing your free games or exit the store completely you may need to follow the below in order to choose and download your free games.

 

  1. On your PlayStation 3 or PlayStation Portable navigate to the PlayStation Network icon on the XMB
  2. Log into your PlayStation Network account and choose Account Management > Transaction Management > Services List
  3. Choose “PlayStation Network Promotions” from the list of services displayed
  4. Select either “PS3 Free Games” or “PSP Free Games” and then choose “Select Content”

You will be taken to the store to choose your remaining free games.

Re: Cant get my second free game

[ Edited ]
02
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OsamaBinLiner69

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Got the same problem. Tried the steps above, got to the PlaystationNetwork Promotions in the Service list, but it won't let me select anything and it says; Title Playstation3 Free Games, Starts 03/06/2011, Expires 03/07/2011, Remaining 0.

 

That's it. Tried going back to store but it still shows no content for the games now that I've dl'd my first game.


Also I've activated my PS+ membership but it wont let me access any PS+ content, it just says this is no available to your account, or something like that??

 

Plus Zipper said that Abandoned map is available to all with PS+ access but I can't see it on the EU store???

 

Re: Cant get my second free game

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AndyBSG

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Getting the same problem
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Re: Cant get my second free game

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noobaras

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OsamaBinLiner69 wrote:

Got the same problem. Tried the steps above, got to the PlaystationNetwork Promotions in the Service list, but it won't let me select anything and it says; Title Playstation3 Free Games, Starts 03/06/2011, Expires 03/07/2011, Remaining 0.

 

That's it. Tried going back to store but it still shows no content for the games now that I've dl'd my first game.


Also I've activated my PS+ membership but it wont let me access any PS+ content, it just says this is no available to your account, or something like that??

 

Plus Zipper said that Abandoned map is available to all with PS+ access but I can't see it on the EU store???

 


 

That's exactly what I'm getting and I've only dled Dead Nation, ***** is up with remaining - 0 games?

I want infamous as well, I just dled dead nation first because it's smaller.

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Re: Cant get my second free game

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Xboy001

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DNAtlantic, you're our hero! I've got R&C and Wipeout downloading right now!

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Re: Cant get my second free game

-----------------Those links in my signature are sooooooo good. Seriously, type up ALL the web adresses. ALL OF THEM.
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u r a jenie i had the same problem thanks

 

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JammieDodgerNo1

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thanks for this very helpful!! you should work for sony!!

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RobertDawson

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i have the same problem
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Re: Cant get my second free game

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LiverpoolFC_AUS

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My brother got one of his then went to get the other and it came up with the error and said he had no remaining downloads. What would happen?

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Re: Cant get my second free game

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I think there are two problems occurring here.

 

1. People leave the store after downloading the welcome pack but before selecting two free games, in which case, follow the FAQ instructions as helpfully reposted here by DNAtlantic in message number 4 of this thread.

 

 

2. People click on two games but error messages stop them from downloading, in which case the store has registered your selection but not allowed you to download it (due to the overload of the store's servers). Simple solution: go to the 'my downloads' section of the store (one of the four buttons in the top right hand corner of every page) and you should find both of your free games waiting for you to redownload them, now and forever afterwards.

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Re: Cant get my second free game

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AndyBSG

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QuietlyWrong wrote:

I think there are two problems occurring here.

 

1. People leave the store after downloading the welcome pack but before selecting two free games, in which case, follow the FAQ instructions as helpfully reposted here by DNAtlantic in message number 4 of this thread.

 

 

2. People click on two games but error messages stop them from downloading, in which case the store has registered your selection but not allowed you to download it (due to the overload of the store's servers). Simple solution: go to the 'my downloads' section of the store (one of the four buttons in the top right hand corner of every page) and you should find both of your free games waiting for you to redownload them, now and forever afterwards.


 

There's also the third scenario which i'm suffering from.

 

- Only DL'd 1 game before the PSN error'd

- Check TRansaction Management > Services and it tells me I have zero free downloads remaining.

- Check DL history and it only lists the one game I selected

 

Now been told I have to ring the premium rate customer helpline number to get this sorted... Last time I rang this number I was on the line for 22 minutes and it cost me roughly double what I would have pay to go out and actually buy this 'free' game.

 

Yet another joke in the PR circle that Sony haven't even bothered to set up a free phone number for this whole mess.

Re: Cant get my second free game

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This info really helped me to download my second free game. Thanks DNAtlantic!

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glenljohnson24

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All sorted now

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Re: Cant get my second free game

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I was so scared when this happened to me. I thought I wasn't going to get my free games. :(

I'll save downloading the PS+ stuff til later on, as the Store is slow with everyone using it.
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Re: Cant get my second free game

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Tried it through the store and it said I needed to download the "Playstation 3 free games pack" tried that and it gave the error 80710D36.

 

Had a go doing it the other way through account management and the same error. I guess the store is getting hammered at the moment so will try again tomorrow.

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Re: Cant get my second free game


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That's probably down to the heavy network traffic. Try again a bit later and it should be fine.

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Yeah that's what I'm going to do. Looking forward to Infamous and from what I've heard it's a great game.

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