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10 May 2007
By [josephx]

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[Contact Us] Playstation Support Number

[ Edited ]
934 Replies 491,680 Views edited 08-01-2015

Hi guys,

Did you know that we provide different online services to help answer your questions or fix your issues without having to call the PlayStation Support number?

 

- Try our online troubleshooting or arrange a return online here

 

Online returns.png  

 

- Error code information can be found here

 

Error codes.png

 

- PlayStation articles that provide information about any product or service and issues related to them can be found here

 

FAQ's.png

 

- Our community have an average response time of less than 5 minutes so why don't you try posting your query on our support boards:

 

PSN Support

PS4 Support

PS3 Support

PS Vita Support

Other Systems Support

If you still need to get in touch with PlayStation Support, you can find our contact information here

 

SFZ

 

 

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01
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[sarge mat]

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hey guys, i have a faulty sixaxis. i need to phone sony for a replacement, which of these 2 number should i phone: 01923653598 or 08705998877? what is the difference?


I have a ****ed Sixaxis as well so I need to call them today.
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Re: Playstation Customer Service Number UK:08705 99 88 77 Eire:0818 365 065

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JackyP

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THANKYOU SO MUCH FOR THIS my ps3 broke just a few days ago... hard drive failure and i couldn't find the number anywhere plus i was pretty scared at the time as i thought i may have just lost a 400 pound console but i saw this post tried the number and it worked, they are sending me a new console tomorrow so everything is okay (apart from my data loss) so yer thanks a lot for the post:gr8:
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r-Eeee

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So anyone got a replacement yet? I mean, do you actually get a new system or a refurbished one?
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Re: Playstation Customer Service Number UK:08705 99 88 77 Eire:0818 365 065

Moez is GAY
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bines

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playstation are ***** they cant be arsed to even answer there phones on a sunday was waiting for an hour on the phone and all they say is an adviser will be with you shortly lmao so i put the phone down waiste of space all i wanted to know was why since i have downloaded the latest update why do keep getting sighned out the playstation network and i aint even got all the new updates no bbc i player WOTS GOING ON
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[JohnB]

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So anyone got a replacement yet? I mean, do you actually get a new system or a refurbished one?

Bumping this up - my machine died yesterday, and another one is being sent out. I'll be rather miffed if it's second hand/scratched/etc.

Cheers,
John

P.S. the guy I spoke to in customer services was very helpful. Very impressed by the service.
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JackyP

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i GOT GIVEN A BRAND NEW SYSTEM WHEN MY PS3 BROKE:D sony are looking after us...they should after £400!!
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Re: Playstation Customer Service Number UK:08705 99 88 77 Eire:0818 365 065

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[ShadoX]

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Can someone please tell me their Customer Support email address?

Thanks

I would like to know that to.. :s
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Re: Playstation Customer Service Number UK:08705 99 88 77 Eire:0818 365 065

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neil23fraser

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UK e-mail address is help@uk.playstation.com

Use this link to go to the SCEE Contacts page. Lists other countries if you can't use the e-mail address above.

http://www.scee.com/contact/customerContacts.jhtml

Notice how some countries give out a Helpline Number but others don't, wonder why??
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[la21t]

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Thanks for posting this up - my 5 day old console died tonight, just wont come on at all. 5mins 22 secs on the phone, all sorted, new console tomorrow.

Took me a week to get my 360 Ring of Death sorted with MS - first they wouldnt admit it, then when they did they quoted me 28days for a replacement. I went to Game, he sighed, said 'Oh another one' - I got a brand new machine, and 1 year warranty.

Do love the 360 though
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Re: Playstation Customer Service Number UK:08705 99 88 77 Eire:0818 365 065

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[Langley27]

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Hello just writing sayin How you do you become a beta tester?
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Re: Playstation Customer Service Number UK:08705 99 88 77 Eire:0818 365 065

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[Tontt3]

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The Phone Numer for Playstation Customer Service is 08705 99 88 77

Can anyone tell me how expencive it is to call them? I myself live in Finland, and since that Customer Service is in the U.K. I was thinking it would cost a bunch,
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tommytyke

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I rang thet number foe my free Casino Royale.

I must say a great service too :gr8:
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Re: Playstation Customer Service Number UK:08705 99 88 77 Eire:0818 365 065

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kingjed

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lol thanks for this my lad wants a PS3 like me for chrimbo and i started to thing about waranty and stuff and could not find any docs in my PS3 box re the number found it eventualy its on all the games manuals but this sure would have saved me worrying

do sony do an extended waranty if you rang them (i know PS stuff is usualy cool but if i get the lad one he sure to abuse it some how lol)

anyway this is my first post so Hi

Jed
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[josephx]

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lol thanks for this my lad wants a PS3 like me for chrimbo and i started to thing about waranty and stuff and could not find any docs in my PS3 box re the number found it eventualy its on all the games manuals but this sure would have saved me worrying do sony do an extended waranty if you rang them (i know PS stuff is usualy cool but if i get the lad one he sure to abuse it some how lol) anyway this is my first post so Hi JedYou can by 3 to 5 year extended warranties in the shop, But tbh Sony have excellent customer service and if you rang them 3 or 5 years down the line I'm sure they would take care of you. Welcome to the Forum :gr8:
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JohnnyCullenBUP

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Hello just writing sayin How you do you become a beta tester?

http://community.eu.playstation.com/showthread.php?t=34218

Demand to be a member is high so the waiting list is assumingly long.
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f1ronu

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I have a ps3 from hongkong. can i still register it in britain?
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[josephx]

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I have a ps3 from hongkong. can i still register it in britain?Yes...
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Re: Playstation Customer Service Number UK:08705 99 88 77 Eire:0818 365 065

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Zalohuw

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if i rung up the number will i be able 2 buy spear parts HDD tray
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Re: Playstation Customer Service Number UK:08705 99 88 77 Eire:0818 365 065

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[chelsea4life]

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wen the men come and collects ur ps3 do you give them the wires, instruction manels and controllers.
could someone answer me asap. as they are collecting mine 2moro. this would be appricated
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[abonyad]

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This service is an absolute disgrace. I wasnt able to speak to an adviser for at least 15minutes then when i eventually got through to someone he was an unpleasant, unpolite adviser but, i went on with my problem so i explained everything and he asked have i rang before i said yes and he asked details. After i'd done all this i was put on hold for a few more minutes. He then comes back and asks so what's the problem again? After i'd spend about 5mins explaining it before. So i told him again and he said ok right. He then said ok 1 second i need to speak to my manager ill just put you on hold for a minute. Then all i hear is the phone hanging up and the beep tone. So he hung up on me for no reason without solving anything. An absolute disgrace.

Im actually reporting this to Sony as im not happy at all.
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[mrseamonkey]

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My ps3 stoppped reading disks on tuesday, they came and collected it today and left me a brand spanking new one. A great customer service.
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