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16 Sep 2009
By who_ate_my_cat

who_ate_my_cat

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Failed to obtain IP address..

40 Replies 22,539 Views Created 16-09-2009

Hey, just wondering if anyone can help me out with this.

 

Basically I can't sign in. I haven't been able to for ages and its rather annoying.

 

When I turn my PS3 on it says 'signing in' but never does. I run an internet connection test but it fails to obtain my IP address. It was working fine before.. now it wont :(  Its connected wirelessly the same as everything else, laptop, PSP and Wii etc. and they work fine. When I try to set up the connection again it still fails to obtain the IP address.

 

Now, when I go into "Settings and Connection Status List" it shows my IP address! with (Private Networks Only) under it. Im not sure if thats of any relevance or not? Sometimes when I go on this it says "automatic" at first, and then after a short wait the IP address comes up... so Im not sure what's going on :(

 

Any help in finding a solution would be greatly appreciated! :)

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redVENGEANCE

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redVENGEANCE
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try with a network cable attached to your router and have network settings on ps3 set to automatic where possible

 

if this works then the ps3 is correctly receiving an ip address from your router

 

then you want to assign an ip address to your ps3 on the router, then stick your ps3 into the dmz of your router, re-run the connection test on the ps3 and make sure you get nat 2 and bobs your uncle

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LethalUK

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Maybe try reseting your router? ;)
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who_ate_my_cat

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who_ate_my_cat
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Thanks for the reply's guys :)

 

Im unable to connect the PS3 directly to the router and restarting it doesn't seem to work :(

 

I don't understand why it doesn't work when everything else does?.. 

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redVENGEANCE

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reboot the router

 

try with a network cable, the wireless card inside the ps3 might have failed, its gonna be a process of elimination

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who_ate_my_cat

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If I connect my PSP through remote play, will that also rule out the wireless card failing option? 
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redVENGEANCE

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remote play is where the psp connects to the ps3 wirelessly through the wireless access point that is on the router, it does not connect directly to the ps3

 

if your ps3 cannot connect wirelessly to the router then remote play will not work

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who_ate_my_cat

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Nope, you can do it via a private network between the PS3 and PSP. No router needed.
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who_ate_my_cat

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Well its nothing to do with the card inside the PS3 thank god. I just connected my PSP through remote play using a private network.
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Blasteroids

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Try assigning a static (manual) IP address to the PS3. Also, check the settings of your router. It could be that the router is assigning the same IP to different items which is causing a conflict.

 

Before doing that, have you tried turning off all other wireless devices and then turn on the ps3?

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Re: Failed to obtain IP address..

-- PS3 60GB (FW3.15/320GB) : PS3 Slim (FW3.21/120GB) --
On Fri, 2009-08-21 at 09:58 -0700, geoffrey.levand at am.sony.com wrote: "Please be assured that SCE is committed to continue the support for previously sold models that have the “Install Other OS” feature and that this feature will not be disabled in future firmware releases."
18/08/09 John Kollor said "If anyone wants to use previous models and change the OS, they can do so."
02
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who_ate_my_cat

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When I go into "Settings and Connection List" and it shows the IP address, I have entered that in the manual settings. I then ran a connection test and in immediately "succeeded" in finding the IP address but failed on the internet connection. I have also tried it with everything else off :(
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redVENGEANCE

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find out what your isp dns settings are, these should be 2 ip addresses, enter these into the ps3 network settings and see if that works

 

who is your isp?

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closed7dayz

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Have you had any luck?

I have the same issue wired or wireless.

With router or a dedicated modem connection

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Re: Failed to obtain IP address..

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wharton42

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I have this problem swell.

I moved house a few weeks ago and I go from wried to wireless concution and whenever i go to do the settings test i get throw it all but at the end it comes up saying obtain ip address failed.

wat sould i do.

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Ukruler54321

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Can you access the Internet through your PC? If you can but the Authentication Required Widows appears just enter in you user name and password which as default should be your ISP company name and admin if you have not changed it. Also if you don't now your IP address and gateway IP address just go to start - Run - cmd then click OK. Then in the command prompt widow type in ipconfig/all and copy & past the details in to note pad and print the out then manually enter the required details into the PS3 to set up your connection again. Hope this helps
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wharton42

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laptops and computer all work its just the ps3 which doesnt

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Re: Failed to obtain IP address..

[ Edited ]
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davey23

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If you are getting a private address (ie one starting 169. ) then the PS3 is not seeing the DHCP server on the router, You need to resolve the PS3 seeing the router. If you cannot try an ethernet cable then you will have to try and diagnose the wireless connection. Check your wireless settings and WPA or WEP key depending on which you are using. Also, if you are using auto detect, make sure that the router is configured to broadcast the ssid otherwise it will never see it.
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Re: Failed to obtain IP address..

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GoodBytes

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@davey23, I was not going to correct you but your example private IP address is bugging me. Addresses starting with 169 (and followed by 254) are not private. Its an APIPA, an automatically assigned IP address when no DHCP is found. Also, the 169.254.0.1 - 169.254.0.254 (APIPA) range is reserved for Microsoft; thus meaning the PS3 will not get an address in this range, even if it cannot find a DHCP.
I think are more accurate example of private IP addresses are 192.168, 10.10 or 172.16.

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Re: Failed to obtain IP address..

[ Edited ]
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Ghostkill21

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Hi seen ur idea and it work !! lol Thnks

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mcarp07

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It keep say'n that IP address has timed out.

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Re: Failed to obtain IP address..

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BlueRaven

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Probably a security issue......go into your router and TEMPORARILY disable security.....IF you can connect then ,you know its a problem with your security.....I expect the network key you're typing in is incorrect....upper/lower case does make a difference...it has to be EXACT
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Re: Failed to obtain IP address..


addicted to PSV GD
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