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25 Oct 2009
By helghast102

helghast102

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I want to "reset" my PSN account.

17 Replies 9,074 Views Created 25-10-2009

I posted this on the US forums too, i really need help with this.

Currently im on my FIFTH PS3 (others died from 2 YLoD's and 2 Blu-ray fails) and as you know there is a 5 system limit to a PSN account, so what i need is for my PSN account to get deactivated from all the systems it is on, im getting kinda paranoid here as i have alot of paid stuff on here and it would be HORRIBLE if my Slim PS3 were to die.

 

Is there any possible help i could get? i would GREATLY appreciate it.

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ads659

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Phone Sony and ask them to reset it. They did it when I had this issue.
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helghast102

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Im guessing i should call PSN customer services then? thanks, good to know that they have done it before.. 

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ads659

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Are you from the UK? If so the number to phone is 08705 99 88 77.
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helghast102

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Thanks again, i just shot them an email and if i don't get enough help there I'll use that number
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ads659

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helghast102 wrote:
Thanks again, i just shot them an email and if i don't get enough help there I'll use that number

Ok:Thumbs:

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lawless_benji

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helghast102 wrote:
Thanks again, i just shot them an email and if i don't get enough help there I'll use that number

i would be inclined to call anyway mate.

when i emailed sony with a problem, even though i had an automated responce telling me id get a reply within 24 hours, i heard nothing for 2 weeks. even then it was nothing to do with my original question. and i wouldnt get your hopes up with your account being reset. i have a friend on my psn friend list whos comment is currently 'sony are scum'. i asked why, and he explained they wouldnt reset his 5 limit after various faults, even though the systems arent in with him anymore. sonys answer to him was to buy it all again and there was nothing they could do.

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helghast102

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Hey guys, just thought i would return to this thread and say "Mission Complete!".

 

 Thanks for the help ;)

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Dooly_E16

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What dose reseting your account do.. dose it delete it perminatly or just delete everything on the accoun like your download history which you cant delete your self
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02
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persuaders

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persuaders
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with most downloads from the PSN you can use them on 5 consoles.  When you get it reset they remove the consoles you previously used the downloads on.  So in this case he's onto his 5th console.  If that breaks he'd be unable to play the games he downloaded. 
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ManiacMitch

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when i done this they refused even though my account got "hacked" into by somebody i dont know. i gave them the serial number to my ps3's and everything else and they still refused!

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Boom! Headshot!
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HUYI

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absolutely terrible system, it's like sony are saying up you buy everything again, i grow weary everytime i buy from the PSN store, i need to stop buying from it, i already lost 1 activation from YLOD.
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gtaman7

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Same here, I've had a few YLODs in the past which means I don't purchase content from the store anywhere near as much as I used to do because I'm paranoid that when I go over the 5 systems Sony will refuse to deactivate them. We desperately need the option to deactivate our systems via the PS3.
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Modern-Rock

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Modern-Rock
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There is an option to deactivate your PS3 on The PS3.
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Re: I want to "reset" my PSN account.

I HATE ppl hu tlk like this bruv.
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Modern-Rock wrote:
There is an option to deactivate your PS3 on The PS3.
not really a option when your ps3 is DEAD is it?
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trubadman

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We need an option online, I believe you can already do so with PSP's.

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BlAzZlNgHAZE

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whats the number for people with this problem in the US? and what kind of questions will they ask so im ready with passwords and my serial number and stuff...and has anybody tried changing their password and it take to the website but it says maintence is down?

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mariofluffylugil
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me to
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