Reply
Want to join in?

Sign in to continue

I have a PSN account

Welcome back!

I'm new!

it only takes a minute or two

  • 73

    New messages in the last hour

  • Get a response within minutes

  • 92%

    92% percent of messages responded to

10 Jun 2012
By Ew_Tux

Ew_Tux

  • Offline
96%
05 Rank
Progress
Playstation Staff

Problem Solved

View Original Post

PSN Plus Auto update

7 Replies 665 Views Created 10-06-2012

Hi Guys,

 

Auto update has several features that can be disabled / enabled , one of them is the Auto Sync / Auto upload games saves which cannot be selected to disable / enable, it is listed as enabled but "greyed" out. Why is this?

Reply
0 Kudos
LABELS:

View our house rules for posts
Post Reply Update Reply Cancel
03
/16

arashi_85

  • Offline
78%
03 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
arashi_85
Accepted Solution

Usually this option is greyed out when you are either not connected to the PSN (so the system cannot confirm that you are entitled to the service) or if you are not an active subsciber to Playstation Plus. The network has been having a few problems over the past couple of days so it might be worth trying again at a different time if you want to make a change to the settings.

Reply
0 Kudos

Re: PSN Plus Auto update

05
/16

Ew_Tux

  • Offline
96%
05 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Ew_Tux
Accepted Solution

arashi_85 wrote:

Usually this option is greyed out when you are either not connected to the PSN (so the system cannot confirm that you are entitled to the service) or if you are not an active subsciber to Playstation Plus. The network has been having a few problems over the past couple of days so it might be worth trying again at a different time if you want to make a change to the settings.



This was happening from day 1 i subscribed and there were no issues then. Also, all other options are available indicating that all is fine with the subscription and connection.

 

If this a per game basis how does this work as i've never seen the option? I know i can upload each save file manually but why implement a feature if it does not do anything. Is there something else i should be doing?

Reply
0 Kudos

Re: PSN Plus Auto update


03
/16

arashi_85

  • Offline
78%
03 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
arashi_85
Accepted Solution
I see what you mean. I've just gone through the proccess of resetting the Automatic Update settings as I've had them active since they were first introduced and they've always been on default and while you can turn off downloading patches, system software, games and videos (not that I ever get those) and syncing trophy infomation you can't deselect uploading game saves to online storage.

It does seem strange but if I had to make a guess I would say it's because I've told it I didn't want some game data syncing (when you first play the game and the option comes up on screen). Maybe because I'm manually choosing which ones to sync it disables the sync option but recognizes that a sync still takes place (which is why the option is still ticked just greyed out).

Sony (like God) works in mysterious ways :P
Reply
0 Kudos

Re: PSN Plus Auto update

04
/16

Muttykins

  • Offline
92%
04 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Muttykins
Accepted Solution

Ew_Tux wrote:

arashi_85 wrote:

Usually this option is greyed out when you are either not connected to the PSN (so the system cannot confirm that you are entitled to the service) or if you are not an active subsciber to Playstation Plus. The network has been having a few problems over the past couple of days so it might be worth trying again at a different time if you want to make a change to the settings.



This was happening from day 1 i subscribed and there were no issues then. Also, all other options are available indicating that all is fine with the subscription and connection.

 

If this a per game basis how does this work as i've never seen the option? I know i can upload each save file manually but why implement a feature if it does not do anything. Is there something else i should be doing?


 

When you start a new game you are given the choice to add to online cloud.

To disable any game save uploads press triangle on the selected game & turn off the auto up date.

To set it for games on disc you will have to insert each game & go through the same thing with each one.

Re: PSN Plus Auto update

05
/16

Ew_Tux

  • Offline
96%
05 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
Ew_Tux
Accepted Solution

Muttykins wrote:

Ew_Tux wrote:

arashi_85 wrote:

Usually this option is greyed out when you are either not connected to the PSN (so the system cannot confirm that you are entitled to the service) or if you are not an active subsciber to Playstation Plus. The network has been having a few problems over the past couple of days so it might be worth trying again at a different time if you want to make a change to the settings.



This was happening from day 1 i subscribed and there were no issues then. Also, all other options are available indicating that all is fine with the subscription and connection.

 

If this a per game basis how does this work as i've never seen the option? I know i can upload each save file manually but why implement a feature if it does not do anything. Is there something else i should be doing?


 

When you start a new game you are given the choice to add to online cloud.

To disable any game save uploads press triangle on the selected game & turn off the auto up date.

To set it for games on disc you will have to insert each game & go through the same thing with each one.


 

Thanks for that, makes a bit of sense now.

Reply
0 Kudos

Re: PSN Plus Auto update


02
/16

DaSpazo

  • Offline
21%
02 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
DaSpazo
Accepted Solution

All this makes sense except for the fact that, everytime lately when I turn on my PS3 I do not get the message saying what the system updated. 

Reply
0 Kudos

Re: PSN Plus Auto update

Beta Tester
03
/16

davey23

  • Beta Tester
  • Offline
98%
03 Rank
Progress
Playstation Staff

Problem Solved

View Original Post
davey23
Accepted Solution
My guess is that is because you can set it on a game by game basis so technically the game save service is enabled but you decide which ones to use it on. Seems to make sense to me anyway!
Reply
0 Kudos

Re: PSN Plus Auto update

Advanced
You must be signed in to add attachments
View our house rules for posts
Post Reply Update Reply Cancel