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13 Jun 2011
By pawelvod

pawelvod

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Perfect Sony procedures killed my account.

15 Replies 637 Views Created 13-06-2011

Hallo.

Maybe someone has this problem too.

When I got my PS3 i made 2 accounts.

1st was mine, second was for children.

I used it until PSN dead. When PSN restarted Sony asked me for changing passwords. I did it on my account easily. When i go to children account problem appear. PS3 sent message on email... and after year I saw that i did mistake during registration. So i have no access to this email (1 letter miss), and no one has because i contact with internet provider (this mistake email was no used about 8 years and its permanently blocked now). Sony info-line asked me about 10 friends that children (5 years old) add to their account. I couldn't find them without log to account (sic.). So for Sony its more secure send my data to unverified email than allow me change my password using console on witch i create account. Of course i know old password and I still use console on witch i created this accounts. Children play their LitlebigPlanets but unfortunately off-line. I never verified email adress and sony send on it secured data....

Perfect procedures ..

 

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homerjnick

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Pardon, I really struggle to understand you? So basically you setup your children's account wrong by missing a letter in the email address?

Couldn't you log onto the PSN on this website with the incorrect email address and change the password here? I am sure you can do that?
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Re: Perfect Sony procedures killed my account.

02
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pawelvod

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I used this password once over half year ago. later children log automatically. I'm peaty sure that it was exactly the same password as in my account. But now log onto this web is no working too. I think that password is no valid since hackers attack and i have to click on link from email to witch i have no access.

Anyway...

I didn't change IP, PS3 console. I have console on witch I setup this account. This account was never used on other console or IP. This account was working and one day Sony decided to turn it off. They ask me to click on link from email witch I have never verified. This is secure?

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Re: Perfect Sony procedures killed my account.

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05
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smokey019

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pawelvod wrote:

Hallo.

Maybe someone has this problem too.

When I got my PS3 i made 2 accounts.

1st was mine, second was for children.

I used it until PSN dead. When PSN restarted Sony asked me for changing passwords. I did it on my account easily. When i go to children account problem appear. PS3 sent message on email... and after year I saw that i did mistake during registration. So i have no access to this email (1 letter miss), and no one has because i contact with internet provider (this mistake email was no used about 8 years and its permanently blocked now). Sony info-line asked me about 10 friends that children (5 years old) add to their account. I couldn't find them without log to account (sic.). So for Sony its more secure send my data to unverified email than allow me change my password using console on witch i create account. Of course i know old password and I still use console on witch i created this accounts. Children play their LitlebigPlanets but unfortunately off-line. I never verified email adress and sony send on it secured data....

Perfect procedures ..

 


their account is a sub account of your account?

 

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02
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pawelvod

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No it's independent account.

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smokey019

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pawelvod wrote:

No it's independent account.


If the account is still on the ps3 you could log in to the account and try changing the email address in the account management of the playstation network section of the xmb if you haven't tried that already.

 

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02
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pawelvod

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It is impossible to get my account. I can´t log to my account by web browswef because my password is no longer valid after hackers atack. After another contact with sony helpline I found solution. My children has new account... on x-box. Never sony again.
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Muttykins

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Bye then but blaming sony for a mistake you made is a bit much tbh.

 

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04
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Wrathchild68

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pawelvod wrote:
It is impossible to get my account. I can´t log to my account by web browswef because my password is no longer valid after hackers atack. After another contact with sony helpline I found solution. My children has new account... on x-box. Never sony again.

 

 

Hope your kids are enjoying eggbox. Perfect place for children if you ask me. Bye bye troll!

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GoldxFame

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Wrathchild68 schrieb:

pawelvod wrote:
It is impossible to get my account. I can´t log to my account by web browswef because my password is no longer valid after hackers atack. After another contact with sony helpline I found solution. My children has new account... on x-box. Never sony again.

 

 

Hope your kids are enjoying eggbox. Perfect place for children if you ask me. Bye bye troll!


 

Lol...

That was mean but true..

It's not Sonys fault if you're creating an account with a wrong EMail.

Next time, be more cautious at creating an account.

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02
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pawelvod

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You know that some programers made algoritms because people make mistakes sometimes. It is quite complicated but serious web pages (all except sony maybe) use validtion emails. They know that making mistakesis is human and specially children think. They no start send important messages without validate. They no allow hackers steal credit card data. When i use account they no block it after year without my reason and change roles without user acceptation. Childrens miss eyepet and lbp bit but kinect is fun for them too. Only think witch user can do with so big company is voting with own wallet(i think im not alone with that) anyway i waitfor uncharged 3.. You never made mistake? You should work for sony then:) they make perfect unbrekable databases, and probably that´s why they think that customers make no mistakes too.

Re: Perfect Sony procedures killed my account.

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Nakatsu_Hime

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True, but these validation emails would be sent to the email address YOU supplied originally. Ergo... you'd still be up a certain creek if you were careless enough to mistype that all-important email address. Lesson being - be more careful in future.

Perhaps Microsoft have a complex AI system to spot if you'd mistyped. I hope so.
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02
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pawelvod

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Maybe... For me there are no unbreakable systems so everything was ok until my contact with helpline. I show them bad algorithm and sony should change it. I mean its no problem for them in next software reliese (they did some recently:)) allow to change password from ps3 directly if 1) email was never checked and 2) I still use the same ps3 on witch i created accaunt. Its easy for them because my account (no my children) password was changed like that (i dont know why). Another option was listen me check my console number and compare it with my account data and do it manually. They no care about that because this problem have maybe 20 more people so they easly can fuc... us. Business rules. So I do what i can. 1. I write about that here becouse more people read that. 2. Its no important for them but each multiplatform game i buy on x-box. Maybe I missed 1 letter in my email but im stupid user and i can do it. Sony shouldnt allow me use this account from begin (i eaven use my credit card on it). If they allow my children pass 3-4 games during last year on it they schouldnt take them away ability to play online witchout my children fault. You can be sure that no my children hack ps3:)
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CrustyJockStrap

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If people are more careful you do not need these extra mesures.

 

I only take a few seconds to check what you have wrote. Now isn't that easyer and cheaper than trying to prodict peoples carelesnes?

 

 

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Re: Perfect Sony procedures killed my account.

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Sony are stabbing their loyal family customers in the back - We have 3 PS3s and 3 PSPs all on the same IP address and all registered with Sony. Why can't we use them at the same time anymore?
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You fkn ok mate?
Whats the big deal bro? Make another account, it doesn't matter.
besides whats so bad about having children play with your account anyway?
Just make a new account and forget about your old children account cuz simply if you kept the wrong e-mail adress for all the time, then its over..  You lost all possible access to y our old acount.. Now get going, make a new one.. but lets not be stupid again?

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